YOUNG & SONS CONSTRUCTION

unknown

We contacted young n sons in Oct 2013. to come do some Ins. work on a water leak in the bathroom.. We had used this company 6 yrs ago and was very pleased with the outcome and working with them. I dealt with a Diaana Moore then. This time didn't go that way after dealing with a Mike and Jason. I was told they would get ahold of me with the estiment and a week later i had to call to find out where it was. then pages of it was sent to my email. The only way Mike wanted to stay in touch with me is thru a email. In Nov. a plumber showed up one day to cap off water lines to the shower n cap off the drain to shower that took 45 mins.. next day a contractor showed up to pull out the shower n look to see how much of floor was damaged they was here for about an hr.. and they decided the vanity needed to come out so set up for plumber to come out again to cap the vainity lines not even 30 mins for this plumber visit. So far 3 days and only 2 1/2 hrs of work from them. At this time i have a hole in my floor with a piece of board over it and all the insulation gone from under the floor.. Another call to the company to get them back out and fix the floor n get some insulation up before the cold weather came.In Jan. came a very cold winter I didnt want people opening n closing my doors with the outside temps below 10 degrees i told them to wait till March. by then give me the numbers on some upgrades i wanted done to the bathroom. He had 3 months to work on this and when we contacted the company the end of Feb. so see when they will start and to go over the numbers.. He still didnt have them ready. A meeting with them in March we decided we was not going to use them that there had been to many problems and time and aggervation and their numbers was way to high for the extra things i wanted done.. I would NEVER use this company again.

Dianna was very responsive and in tune with our needs. First call was made towards 900pm, Dianna and her team were out within the hour. They immediately started to clean and sanitize the area, remove the affected personal belongings and quarantine them for insurance inspection if needed, and arranged for the plumber to diagnose the problem and unclog the drains. Fans ran in the basement for three days, at which point Young and Sons came to remove the equipment. The Young and Sons team was extremely responsive in removing the sewage as well as following up and helping with insurance claim questions. Hopefully we will not have another issue with water damage, but if we did, we would certainly call Young and Sons!

See above

THEY WERE A REALLY GOOD COMPANY; THEY KNEW EXACTLY WHAT THEY WERE DOING. THEY GOT HERE AT NOON AND THEY WORKED UNTIL DARK. IT ONLY TOOK THEM 3 DAYS TO DO THE DECK AND SIDEWALKS.