At Trappers Plumbing and Drain customer satisfaction is always our first concern. All of your options to solve your plumbing problems will be clearly explained with you and the pricing will always be agreed upon before any work begins. We will never try to 'Up Sell' you anything you don't want or don't need. We always wear shoe covers prior to entering your home and lay down tarps so that our equipment doesn't damage your floors and carpets or the bottoms of your Kitchen cabinets and Bathroom vanities. We are independently owned and operated. Everything is done by us and to the highest quality. We have been involved in the trade for more than 25 years. We use only the best products and techniques available. We believe that your repeat business, and your referrals to your friends and family is the only way a business can succeed.
Did what he said he going to do . came when he said he would.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
carol n.
01/2019
5.0
Mitch was very prompt, polite and diagnosed problem in minutes. Price was very reasonable. Had standing water in basement because of a blockage in sewer main. Clog cleared in minutes. Will hire again when I have home replumbed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$325
Tyler K.
01/2019
5.0
Mitch was very responsive, kind, respectful, and professional. I highly recommend him if you want an honest and high quality job at an affordable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy S.
12/2018
5.0
Mitch came out promptly and did an excellent job. He worked quickly and cleanly. I plan on having him out again to do a couple of adidtional projects.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Michael L.
11/2018
5.0
Mitch is great have me tips to help my plumbing work better
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Connie W.
09/2018
0.5
He did some work on our showers 8/30/18, took our money and the next day we started trying to reach him with the concerns that it was not fixed correctly. No cold water in 1 bathroom. It was a Holiday weekend, he was up north and said he would contact us when he got back. On 9/4 he called back I explained the problem and he texted me a YouTube video. I told him that doesn't help me I need these fixed. My husband and I both called and text him several more times. I even text him 9/5 "can you come over Friday after 3pm?" He did not respond to any calls or texts until 9/10. Then he text my husband saying he will refund our money if we give him all of the parts, undamaged. We are not plumbers and cannot take them off. He took our old parts. If we gave him these then we have no water in the showers again. All we want is for it to be fixed correctly, and he refuses to come back and fix it right. Now I have to get another plumber. Do not use! Do not trust him! He does not back up his work! Very disappointing.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$600
Joseph M.
08/2018
5.0
I submitted a request online and within moments Mitch had already called my phone and sent a text message. He came out within the hour, did a free estimate, and was able to complete the service right then! I would highly recommend Mitch at Trappers to anyone looking for an honest plumber, great service, and quick turnaround! Thanks for the great and honest service Mitch! We greatly appreciate it! The Manning Family
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Beverly S.
08/2018
5.0
They were not only on time but early! Very professional! And he did an extremely great job! Would hire them again in a heartbeat!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Walter W.
08/2018
4.0
N/a
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Allan L.
08/2018
5.0
Even though we were set for 10am appointment he made himself available at 9am if I needed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$410
Laurence L.
08/2018
5.0
Mitchell was phenomenal. Realistic right from the start. Gave me honest prices and options. Even though one of the options made him less money, the TRUTH and INTEGRITY was more important than dollars. This company will get my business every time and all my friends will hear about how well they treated my family. Thank you for your professionalism and courteous service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
DEBORAH T.
08/2018
5.0
Mitch could do the job when no one in the area was available. He was courteous, thorough, explained everything well, clean fast service. A real professional and a friendly person. Highly recommend him! Plus I have a 30 warranty for no clogs! Awesome!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$250
Donna R.
07/2018
5.0
Very professional and prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Wanda J W.
07/2018
5.0
Mitchell did a great job resolving the issue with my drains. Mitchell is very nice and a cares about people and his work kind of guy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
June M.
07/2018
5.0
Mitch was on time, he covered his shoes and it to mark up our floors. The moment he came to the door he had a great personality! He explained things in a way that was easy to understand and even referred us to someone after he couldnt complete the work. A homeowner never wants plumbing issues but If we do again, were calling and asking specifically for Mitch!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ky S.
06/2018
5.0
The job was too big for them but very knowledgable and helpful
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
julia h.
06/2018
5.0
If you thought good old fashioned prompt quality plumbing service at affordable pricing was a thing of the past, look no further than Trappers Plumbing and Drain! We had a sudden back up this morning in 3 drains. Within a 3 minutes, Mitch Ulrich called and said he was on his way!!! That was both unbelievable and an immediate relief for us. He came in less than 30 minutes and went above and beyond to fix the problems, all in less than an hour! No messing around!!! With up front pricing, Mr. Ulrich was professional, knowledgable, and very courteous. So if you want that same quality service just like you remember years ago, Trappers and Mitch Ulrich are the ones to call. From now on, no more commercial plumbers for us! We are very happy customers!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$37,500
Debra H.
06/2018
5.0
Mitch called almost immediately after I put out a request for plumbers. He arrived promptly even though I had to change the original appointment time. He was professional and friendly. He easily took care of my plumbing problem. Mitch made my plumbing ordeal bearable with his open friendliness. I will definitely call him if I need a plumber again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Judi L.
05/2018
4.5
I was able to get a last minute appointment and was very pleased with the service. Very thorough at explaining steps he was taking. Resolved all the issues. Also Dog friendly !
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$450
MARCEL D.
05/2018
2.5
We overpaid for a Badger Insinkerator disposer by at least $140 installed and it has only a 2-yr (not 3-yr) warranty. Also, it took Mitchell 3 trips to finish the job; one was to clear the clog below the sink drain, another to tighten the nut I showed was leaking under the kitchen sink, and one trip he made to knock and left just before I got there.
Rating Category
Rating out of 5
quality
3.0
value
1.5
responsiveness
3.0
Jacqueline P.
05/2018
5.0
I called yesterday, and was able to get an appointment for today. I would have gotten a same day appointment, but I wasn't (not Trapper's) available to do so. Mitchell arrived at the promised appointment time. He was very friendly and courteous (he even had treats for my doggies). He cleared 2 clogged drains, cleaned up behind himself, and his rates were very reasonable. I am very satisfied with the service that I received.