Said they were open, so I sent my watch from Florida. Once it arrived they called and said they weren't open and I cannot reach a person to return my watch. Have used them for 25 years but will no longer utilize their services.
Description of Work: Watch Repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
marianne M.
04/2015
5.0
watch repair
 + -1 more
unknown
Description of Work: Repaired and made to look new an old Gruen watch. Outstanding service, beautiful workmanship. The price was higher than I expected but if you have a valuable old watch this is the place to take it.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
IGNATIUS G.
03/2015
5.0
watch repair
 + -1 more
unknown
Description of Work: Fixed a 42 year old ladies watch. Runs like new; and looks like new too!
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Madelene K.
10/2014
5.0
watch repair
 + -1 more
unknown
Description of Work: Parts needed to be ordered from manufacturer Giraud Perregaux in Switzerland. The turn around time was estimated to be 3 weeks, but the repairs and cleaning were completed within 2 weeks. While the price for parts and labor was high, I have no idea whether it was reasonable or not. But the watch was expensive and dates back to the 1980s and their recommendation to have it serviced every 7 years seemed reasonable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
brenda P.
02/2013
5.0
watch repair
 + -1 more
These guys can do a factory perfect repair on any watch made but be prepared to pay for it. I would look for alternatives for routine things but if you have a one of a kind or very high end repair, this is the place to go.
Description of Work: replace very hard to find screws on band. Replace batteries.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Kel A.
11/2012
5.0
watch repair
 + -1 more
They were honest and up front. I knew what I was in for on the refurnishing of the watch. There were going to be a lot of new parts. He took one look at it, knew it was something important to me, and said that they would take good care of it. It is going to be inexpensive. We can make it work if that is what you want to do, we can make it look new, and that is what he did.
Description of Work: Universal Watch Repair completely reconditioned and made work a 43 year old watch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert G.
08/2008
5.0
watch repair
 + -1 more
They have a complete crew of technicians on hand and were able to install the batteries and pressure test within and hour.
Description of Work: Battery installation and pressure testing the watch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42
GARY G.
01/2007
3.0
watch repair
 + -1 more
Took it in for a minor repair and ended up with the repair plus overhaul.
Description of Work: Repaired broken winding stem and did complete overhaul of a mechanical watch.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$359
BEN T.
10/2006
5.0
watch repair, antiques
 + 0 more
These people are the only ones that can repair antique watches that need parts made; they may seem expensive but they do fantastic work.
Description of Work: Rebuilt, cleaned, and made an internal chain for an antique watch.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Watch Repair,
Antiques,
Jewelry Sales/Design/Repair
FAQ
UNIVERSAL WATCH REPAIR is currently rated 4.7 overall out of 5.
No, UNIVERSAL WATCH REPAIR does not offer free project estimates.
No, UNIVERSAL WATCH REPAIR does not offer eco-friendly accreditations.
No, UNIVERSAL WATCH REPAIR does not offer a senior discount.
No, UNIVERSAL WATCH REPAIR does not offer emergency services.
No, UNIVERSAL WATCH REPAIR does not offer warranties.
UNIVERSAL WATCH REPAIR offers the following services: SALES, WATCH & JEWERLY REPAIR.