WEDRY RESTORATION - WATER, MOLD & FIRE SERVICES

I had a great experience with weDry Restoration. I had first contacted a different company due to a mold smell in one of our bedroom closets. The other company came out, seemed knowledgeable, looked around the house a little (didn’t go into the attic or do a deep inspection) and did an air mold test. The test showed high levels of Pen/Asp mold group in the master bedroom but the other company was unable to come back for almost two weeks and could not provide an exact quote until they came back. Due to my autoimmune issues and the symptoms I was having, we did not want to wait that long. That is when we contacted weDry. I was very overwhelmed due to the situation and first spoke with Amy, who was very kind and understanding. Even though she was professional, she made me feel comfortable, like I was talking to a friend instead of just a business. She was able to have someone out right away to do an inspection. When Mike came out to do the inspection, not only was he also kind and professional, he was extremely thorough. Pulling back the carpeting and padding in the closet, going up into the attic to look around, and even looking through all of the basement insulation. I was very impressed with the time and effort he put in to finding the source of the mold smell. WeDry was able to get a detailed quote back same day that showed a breakdown of every single expense so you know exactly where your money is going. I was also impressed by how quickly I would receive email responses from Amy or that she would touch base to see how I was doing. The cause of the mold ended up being due to an outside issue and our HOA stepped in to handle the repairs, using their own company. However, if Amy and Mikes work ethic are a reflection of weDry Restoration and the rest of their team and services, then I would say they are an outstanding company and believe that other companies should take a page from their book.

We were really happy with the work WeDry did. They responded promptly, made a very competitive bid, and started the work when they said they would Throughout the process, both Vincent and Amanda answered all of our questions and helped us figure out how to solve water problems and rebuild. The pros who came to our house (Vincent, Tyler and others) were excellent. We would definitely recommend.

Top quality service. Did great work with professional and courteous service. Price was appropriate. Always punctual on time. Great to work with.

The company responded very quickly and came out same day to assess the situation. They returned early the next day and did a great job cleaning up the water from an issue with the a/c. They were awesome working around a painting contractor that was also working onsite. I couldn’t be any happier with them all around.

Excellent. They provided above and beyond the expectations that we would have had. Every single person I interacted with was extremely professional, knowledgeable, empathetic, and very responsive. They educated us since its not everyday someone has a flood. They helped us understand what the steps were. They went above and beyond. I can't imagine a better service. I would hire them again. Our home is a higher-end home. It just shows they took care of everything with detail.

3 weeks wasted doing mold testing. Owner refused to give me results or any written estimate. Wanted to only negotiate with insurance adjuster. Very unprofessional!

Went well, had new born coming home so needed it taken care of quickly.

This is the second time using them. I think they were honest and very quick to respond. I called at 6am expecting voicemail and they answered and had someone at the home within (3) hours.

This company is the real deal. I wouldn't look any further for help. They are professional, prompt and knowledgeable. They will take care of your home or business like it was their own. Highly recommen