Hutzel Plumbing & Heating Company
About us
As technology has improved and our homes have changed, the heating and plumbing industry has evolved. Over the last 155 years, the Hutzel Plumbing and Heating Company has managed to evolve with it. The oldest plumbing and heating company in the state of Michigan continues to offer cutting-edge and high quality plumbing, heating, and air conditioning service. If you re looking for a new furnace in the chill of winter or are desperately seeking cool air conditioning in the summer, Hutzel Plumbing and Heating can help keep your family comfortable all year long. Give us a call, or fill out our form below and discover why Michigan s original plumbing and heating company is still its best.
Business highlights
Services we offer
Boiler Dealers, Furnaces-Heating, Heating Contractors & Specialties, Plumbers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
62% | ||
11% | ||
4% | ||
9% | ||
13% |
That being said, my issue occurred after the bill was "paid". I called and paid the bill on the 25th of June. I requested the receipt be emailed to me. On August 6th, I received an invoice stating that the bill had not been paid and was coming up to 60 days. I called on the 7th and was transferred to their business office. After leaving two messages, I finally talked to Nels. When I spoke with Nels, he said he had not checked his messages yet, even though it was 3pm. He told me to email him the copy of the receipt that I have and I did. I immediately followed up with another email asking for confirmation that this has been taken care of. It is now August 11th and I have no confirmation or conversation with anyone from Hutzel.
While the quality of their work is very good, their business practices are abhorrent. This individual doesnt seem to care about the customers or fixing very serious billing issues that could affect customer credit. I will continue to call them, but the lack of professionalism and communication with the handling of this issue will make me hesitate on calling them in the future. As of 8/11 at 2:30pm, this still has not been corrected.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.