Crystal Carpet Care Inc
Founded 1996 • With Angi since June 2010
Business Highlights
Emergency Services OfferedService Categories
Licensing
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Description
Verified Reviews
Ratings Distribution
Rating Details
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10/22/2020
Melinda S.
Friendly, knowledgeable staff both on the phone and in person. In the past I've used a very well known carpet cleaning business. I couldn't be happier that I tried someone new.
Description of Work
All carpet cleaned as well as a couch and love seat.
Category biohazard cleanup
Cost $340
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/22/2020
Service Provider Response
Thank's for leaving us a kind word, we strive for excellent customer service, thank you for giving us a try!01/26/2020
Marjiie V.
It went well. Personalable, came in and got the job done. We had 5 rooms and stairway that needed to be cleaned before we could move in our "new" house.
Description of Work
Carpet cleaning
Category carpet cleaners
Cost $264
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/16/2020
Service Provider Response
Thank you for taking time out of your day to leave us a kind review. We appreciate your business and we hope to work with you again in the future. Enjoy your new home. thank you, Crystal Carpet Care Team10/14/2018
Marilyn H.
Everything was good: On time Nice people Carpet looks great!
Description of Work
carpet cleaning
Category carpet cleaners
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/08/2018
Service Provider Response
Thank you for taking the time to leave a kind review for us [Member Name Removed]! We take pride in our goal of reaching 100% Customer satisfaction and we hope to work with you again soon :)08/09/2018
James C.
Cleaning went very well and at a fair price.
Description of Work
Carpet Cleaning
Category carpet cleaners
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/09/2018
Service Provider Response
Thank you for taking the time [Member Name Removed] to leave a review for us. Crystal Carpet Care and Restoration's #1 goal is customer satisfaction. We are glad that you were pleased with the services that we did for you, and we look forward to working with you again in the future. Crystal team.09/14/2017
Elizabeth J.
Great , carpet cleaning in three bedrooms. One room was strong with dog smell. They redid it for free and removed the smell.
Description of Work
Carpet cleaning
Category carpet cleaners
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/14/2017
Service Provider Response
Thank you [Member Name Removed] for taking time to provide a review for us. Unfortunately sometimes it takes more than 1 treatment to rid carpet of pet odors but we take our customer satisfaction seriously and are happy to come back in order to see the job done right! Thank you, Crystal Carpet Care08/09/2017
Pam B.
I was very pleased with the carpet cleaning. A very dirty traffic area actually came clean! I've hired other companies that have not been able to get that traffic area clean.
Description of Work
Cleaned living room, steps and hallway
Category carpet cleaners
Cost $90
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/23/2017
Service Provider Response
That's great [Member Name Removed], Crystal Carpet takes pride in being able to go above and beyond our customers expectations. Thank you for taking the time to provide us with a review, and we look forward to servicing your cleaning needs in the future. Thank you, Crystal team04/03/2017
James C.
Spoke directly to the owner/manager to get quote. Had three other quotes. People showed up on time and did what was asked of them.
Description of Work
Cleaned carpets in four bedrooms, two living rooms, and two hallways. Also put enzyme down for urine in one bedroom, one hallway and one living room.
Category carpet cleaners
Cost $268
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/20/2017
Service Provider Response
Thank you very much for taking the time out of your busy schedule to give us a review! We greatly appreciate your feedback. 100% Customer satisfaction is our number one priority! We look forward to Serving your cleaning needs in the future. Derek Alexander Operations Manager03/04/2017
Amanda S.
The technicians called ahead to let me know when they would be out my house. While cleaning they were very conscientious and let me know about any concerns, the overall experience was great and my carpet and couches look wonderful.
Description of Work
Carpet cleaned in my living room and hallway. Also cleaned two couches.
Category carpet cleaners
Cost $300
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/20/2017
Service Provider Response
Thank you for taking the time to share a review, we really appreciate it! Our goal is to have 100% satisfaction from every customer. Feel free to give us a call anytime for your future cleaning needs. Chad Rose owner02/27/2017
Bryan W.
We have used their services for 5 years, always on schedule and flexible with our busy lifestyle every employee is friendly and trustworthy . However their rates have increased substantially in last 12 months.
Description of Work
Carpet cleaned in 3 bedrooms, hallway, living room. Rotor stub hallway and living room our to high traffic area.
Category carpet cleaners
Cost $205
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/31/2017
Service Provider Response
[Member Name Removed], Thank you for the review, we are grateful to have you as a continued customer for the past 5 years. Unfortunately, we have had to increase our prices $5 across the board within the past year, in order to get and keep quality employees. As the costs to run a business increases, we regretfully have to pass that along to the customers. We do value you as a customer and hope to have the opportunity to take care of your cleaning needs for years to come. If you do ever have any questions or concerns, please do not hesitate to contact me directly. Gratefully, Chad Rose (Owner)12/15/2016
Dennis N.
Fantastic! The carpet turned out much better/cleaner than expected. Arrived on time courteous & friendly, efficient & knowledgeable. Have already recommended to several friends.
Description of Work
Carpet cleaning.
Category carpet cleaners
Cost $200
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/11/2016
Service Provider Response
Thanks for the referral and for taking the time out of your day to share this review. It is greatly appreciated. Every review counts and I'm very happy to see all A's! We pride ourselves on our quality and attention to detail. If there's ever the slightest issue, we're more than happy to rectify it! _Isaac OperationsServices Offered
Deep Cleaning - Carpet, Upholstery, Tile & Grout & Area Rugs. Fire & Water Damage Restoration, Mold Remediation & Testing.
Services Not Offered
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Frequently Asked Questions & Answers about Crystal Carpet Care Inc
How is Crystal Carpet Care Inc overall rated?
Crystal Carpet Care Inc is currently rated 4.8 overall out of 5.
What days are Crystal Carpet Care Inc open?
Crystal Carpet Care Inc is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
What payment options does Crystal Carpet Care Inc provide
Crystal Carpet Care Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal
Does Crystal Carpet Care Inc offer free estimates?
Yes, Crystal Carpet Care Inc offers free project estimates.
Does Crystal Carpet Care Inc offer eco-friendly accreditations?
No, Crystal Carpet Care Inc does not offer eco-friendly accreditations.
Does Crystal Carpet Care Inc offer a senior discount?
No, Crystal Carpet Care Inc does not offer a senior discount.
Does Crystal Carpet Care Inc offer emergency services?
Yes, Crystal Carpet Care Inc offers emergency services.
Are warranties offered by Crystal Carpet Care Inc?
No, Crystal Carpet Care Inc does not offer warranties.
What services does Crystal Carpet Care Inc offer?
Crystal Carpet Care Inc offers the following services: Deep Cleaning - Carpet, Upholstery, Tile & Grout & Area Rugs. Fire & Water Damage Restoration, Mold Remediation & Testing.