
Friendly Pet Boundaries LLC
About us
Additional DBA - Friendly Pet Boundaries. Additional contact name - Denise Offutt. Family owned.Friendly Pet Boundaries LLC is your friendly, local Maryland one-stop-shop for expert electronic pet fencing installations and repair and dog training services. As an exclusive dealer of Pet Stop® electronic pet fencing products, Friendly Pet Boundaries is dedicated to bringing you advanced, high-quality products and unmatched customer service! From the moment you contact us, you will know we care about you and your pets.Friendly Pet Boundaries is a leading provider of both outdoor and indoor electronic pet containment systems for parts of Maryland. We've been installing and servicing electric pet fencing and keeping pets safely and happily contained for over 18 years. As an independent contractor, we can also service ALL BRANDS of electronic pet fencing, including Invisible Fence®, DogWatch®, Dog Guard®, PetSafe®, etc.
Business highlights
Services we offer
Animal training & fencing.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"Thank you [Member Name Removed]! It’s great to see Chance enjoying his boundaries! I will look for him if Hank and I are hiking near Patapsco!"
"Thank you [Member Name Removed]. I have really enjoyed getting to watch Dakota learn his boundaries and become a well behaved pup. It’s been great to have your whole family involved in the training."
"Thank you so much!"
"Thank you so much. I really enjoy working with you and your Shepards. Happy new year"
"Thank you [Member Name Removed]."
"Thank you [Member Name Removed]!!"
We looked at two company's and chose him. He was very prompt ,knows the product and just a complete pleasure to do business with. He did things above what he was required to do. It was nice to see some people still believe in doing a quality job for the
customer.
Everything went well, they hooked up the fence, tested it, set up the flags in the proper location and performed the first training session with the dog and walked me through how to continue the training until the next visit in about a week.
Now, they sell all the supplies that you need, but I bought the fence from another vendor since I was originally going to do this as a DIY project. I think it was very good that they were willing to work on a product that they did not sell. If I had it to do over, I would have just bought the fence from them as they know exactly what you need and their prices are in line with the retail stores. And the whole process would have been much easier and more streamlined.
What I was surprised about, was that after the session, Don left me with 2 replacement button batteries for the collar. I would have expected this if I had bought the collar from him, but I didn't so it was a nice gesture to get the batteries. Also, he installed a pet ID tag on the collar so that if Pepe ever gets out, people can call Don and he can give them my name and address and phone number. This was another unexpected free bonus.
After the pet fence was installed, I noticed the garage door was not opening/closing with the button. The wire that leads to the laser sensor had been cut. I called Don to let him know what had happened. I told him that I could see that the wire had obviously been hanging down and got cut as the door opened and closed. I told him that it probably wasn't their fault as they didn't touch that wire. It was probably hanging a little low so as to be resting on the track that the opener chain goes through and it was just co-incidence that it happened while they were opening/closing the door during the fence install/hookup.
Don came right out and fixed it. I thought that was very nice of him, and I told him that I thought it was most likely not their fault and I would be OK if he charged me. He didn't charge me to spice the wire back together.
So a week later Don came back for phase 2 of the training. And then he came back one more time to adjust the field width at my request.
Obviously I'm very happy with their service, I would not have spent so much time typing out this long review had I not been really happy. Also, I was indeed right in thinking that Don could do a better job than me. He is very good with my dog and geave me a lot of specific examples of how Pepe was responding to the training. What to look for and what to avoid. I would not have gotten that from a book or video.
Licensing
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