Ace Relocation Systems

unknown

Did a super fantastic job. Couldn't have been happier with the crew and the work they did. Have used them for some smaller storage services also. Great company, great people!

These people were my point of contact, Atlas did the moving, don't know what the relationship is . The packers packed everything I had gathered in closets and on shelves and marked DO NOT PACK. This resulted in 1/2 ton of trash I had to pay to transport. Because I had taken my dogs to get out of the way while they packed. That was a mistake. Shadow anyone who ever packs your stuff. They broke things and two months later no answer of items like an Ikea cupboard they lifted by the door and sheared the hinges. Then I had to figure out how to get rid of it. The lost a floor lamp and apparently a box with totally irreplaceable wall tapestries. In attempting to explain to them it was them, not me, that packed the material labeled DO NOT PACK I was quoted chapter and verse of the regs governing movers. I signed the illegible inventory sheets. My fault for not making them unpack the van before it left Seattle to cull the material they packed.And I had booked with them early to try and minimize wait time. They showed up literally 10 minutes before the end of the contract window. Not that living on the floor with 3 dogs wasn't fun for a 60+ yo...overall a most sour aftertaste. If I ever move again I would go with the more expensive, smaller carrier like Gentle Giant.

I wanted to take a moment to write a review for Ace Relocation Systems, Inc which is a part of the Atlas Van Lines. I had an absolutely wonderful experience. Deanna Marshall, the Relocation Consultant and Jennifer Perez were marvelous. Deanna did an in-home survey. She has been doing this line of work approximately 13 years. She was systematic in her approach. Her experience was evident. Her estimate for the cost of the move was 99.5% accurate. The weight estimate was only off by a pound. Once I made my decision to go with Ace Relocation Systems, Inc. Deanna kept in contact with me and answered my numerous questions. She did everything to make sure I would be satisfied. Once she was done, she did a and quot;hand-offand quot; to Jennifer Perez who coordinated the move. Jennifer called and provided me with details as it related to paying for the move, etc. One of the most impressive aspects of this company is that they did not require a deposit for the move. Also, if boxes are available in the warehouse, they will arrange for you to have boxes for the move. I had numerous boxes for my move. Also, they recycle boxes so that other customers can use them. I forgot to mention the gentlemen who moved my items were remarkable. I had some heavy furniture and you could tell they were trained to do this job. The driver, Marison was superb. . I HIGHLY RECOMMEND Ace Relcation Systems, inc.

Everything was done and handled very well, professionally, and courteously. There is still a discrepancy in an over charge of one months rent, that I am sure will eventually be credited to my account.

She was just wonderful! The service couldn't have been better. She was not the least expensive, but she made us feel the most comfortable and we felt we could trust her. We did the packing ourselves, but they loaded and unloaded the truck. If they took anything apart or down they put it back together or put it back up - ie: beds, chairs, couches. The loaders were courteous and efficient. When everything was said done, they even came in $400 under their estimate by weight! I appreciated that she seemed err on the side where would get money back. Their estimate pricing is 100% guaranteed as well.

They were very good. I shopped between 4-5 companies and they had the best price. They also offered a storage option that we used for a month.

Avoid Ace Relocation for their deceptive business practices, or get your moving date in writing. Apparently their verbal promises cannot be taken at face value. We'll be using Beltway instead.

It was a very hot day, and our A/C broke down the day of the move (of course). The workers never complained, and they were friendly and extremely hard working. Nothing was broken, and nothing was scratched. They protected the floors in both houses before moving anything. The floors and walls were in the same condition after the move (even though our townhouse was rather small and furniture barely fit through the stairs). When I asked for tips to save money on the packing/moving, they gave me very good advice, which did end up saving us money. You could see the workers were trained and equipped for the job. We were very impressed with them. Amount paid for the work is an estimate, because we don't remember the exact amount.

They said they would be "first thing in the morning." They arrived at 12:30. They lost some of our furniture, and delivered furniture that belonged to other people. It was difficult to get a return phone call when we were attempting to track our lost items.

OVERALL IT WAS A GOOD EXPERIENCE. THEY CAREFULLY WRAPPED MY FURNITURE. THEY TOOK APART and PUT TOGETHER ALL THE BEDS THAT I HAD. THEY WERE CAREFUL NOT TO SCRAPE, SCRATCH, OR DENT ANY FURNITURE OR MY WALLS. THEY WERE PROMPT and EVEN WORKED WITH ME WHEN IT CAME TO THE DROP OFF TIME THE FOLLOWING DAY.

I THINK THEY WERE HELPFUL, PRICE WAS WELL WORTH THE MONEY, WITH THE THINGS I HAD DONE TO MY HOME. I THINK THE CREW WAS VERY CONFIDENT, AND KNEW WHAT THEY WERE DOING.