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Sure-Fit Security

4.6

(43) Verified Reviews

Founded 1962 • With Angi since November 2006

Business Highlights

Emergency Services OfferedEmergency Services Offered
Bonded
Insured
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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

8213 Fenton St

Silver Spring, MD 20910

Description

14 employees. Use a subcontractor for occasional safe services. Additional phone - (301) 424-5544. Additional e-mail - info@surefitsecurity.com....

Verified Reviews

4.6

(43) Verified Reviews

Ratings Distribution

5

32

4

7

3

1

2

1

1

2

Rating Details

Price

4.4

Professionalism

4.7

Punctuality

4.6

Quality

4.8

Responsiveness

4.6

Read reviews by category

locksmith (43)door installation (5)
Showing 1-10 of 43 reviews
4.0

01/24/2021

The serviceman called ahead of his arrival, allowing me to prepare for him. When I explained what was required, he explained his solutions, answering all my questions. He completed all the tasks I asked for in a reasonable time frame. I was surprised when he told me that because of the make of lock in the doorknob, simply making a replacement key was not possible--I would need the lock replaced. I...

Description of Work
I needed a deadbolt realigned so it would perform properly I needed a replacement key for an indoor lock.

Category locksmith

Cost $204

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/07/2021

4.0

04/20/2018

They seem to be on the high side pricewise

Description of Work
Re-keyring door and duplicate keys

Category locksmith

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/08/2017

Service Provider Response

We appreciate your business!
5.0

04/16/2018

I called Sure-Fit Security and they were able to provide same day service. Within a couple of hours of my call, Eric was at my front door to open the locked interior door. They have a great coupon deal on Angie's List which saved me 50% off the trip charge. I am glad I found Sure-Fit Security on Angie's List. I'd definitely was use them again and I would definitely refer them. Thank you, Eric.

Description of Work
Locked Myself Out of a Room with the Key Inside!

Category locksmith

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/11/2018

Service Provider Response

Thank you for your business!
5.0

12/18/2017

The service was excellent and quick. The staff was right on time.

Description of Work
Change locks on apartment front door.

Category locksmith

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/18/2017

Service Provider Response

Thanks for the kind review. We appreciate your business.
1.0

06/22/2017

When my daughter was locked out of her apartment, I advised her to call Sure-Fit based on the "A" rating. She was told that the tech would meet her at 5 pm; however, no one ever showed up. We tried calling repeatedly and left a message, but there is no "after hour" phone number, and no one returned the call. By 6:00 pm, we called another company. My daughter was distraught, and I was very disappoi...

Description of Work
Locked out of residence.

Category locksmith

Work Completed On 06/22/2017

Service Provider Response

We totally deserved this rating. Our evening service locksmith was tied up on another call and a secondary locksmith we sent the dispatch to did not receive the message until hours after the scheduled arrival time. We called to provide our sincerest apologies and offered a $100 discount on any future locksmith needs. This note is in our database and although I would understand if this customer did...
5.0

05/08/2017

I scheduled the service with a phone call and made sure the Angie's list coupon was still valid. On the day of the job, as I needed to leave work to meet with the service person he was corteous enough to call me sometime before he arrived at the property. When he arrived, he introduced himself as Eric, told me how Sure-Fit Security works in this type of situation, explained how the charges were go...

Description of Work
I needed a mailbox to be opened in a mailbox cluster for my community. The mailbox for my unit was not opening and appeared to be jammed.

Category locksmith

Cost $114

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/08/2017

Service Provider Response

We appreciate your business and the kind review.
5.0

04/10/2017

Very well, would hire again. I called on a Monday and they offered me an appt for Tuesday, so very easy to schedule and work with.

Description of Work
Re-keyed 3 locks, changed a knob that was broken. Tech also fixed a lock that was misaligned. He had materials in his truck, which saved us some time.

Category locksmith

Cost $260

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/05/2017

5.0

04/07/2017

Excellent. Technician Erick Perla was very courteous, professional, and prompt.

Description of Work
Re-key old lock on front door and repair jammed lock on sunporch.

Category locksmith

Cost $150

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/07/2017

5.0

03/20/2017

excellent work was done by Sure-Fit Security

Description of Work
prepare locks to be installed

Category locksmith

Cost $150

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/15/2016

5.0

02/16/2017

Whether it’s for your home or your business (I use them for both) one of the contractors you had better have complete trust in is your locksmith. We have been using Surefit Security for over thirty years and couldn't be happier with our experiences. They are extremely knowledgeable and have offered viable and prompt solutions addressing all of our locksmith needs. From replacing hardware and doors...

Description of Work
Door and lock replacements in an office building.

Category locksmith,doors

Cost $3,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/15/2016

Service Provider Response

Thank you for the very kind review. We appreciate your business and our customer base. We would not exist without them.

Services Offered

Sell & install commercial and residential locks, burglary & fire resistant safes, fire resistant file cabinets, doors, sliding glass doors, decorative security storm doors (with matching window bars available), electronic access control systems & camera systems.

Services Not Offered

Sell & install 3rd party monitored alarm systems.

General Information
Free Estimates
Ask for details
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
Yes
Warranties
Yes