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Apache Appliance Inc.

Appliance Sales and Installation, Appliance Repair, Dryer Vent Cleaning

About us

Family owned and operated since 1956, we sell top brand names like GE, Whirlpool, Maytag, Kitchen aid, and Speed Queen. Along with the quality of our appliance service, we do all the research so you don’t have to deal with a high pressure sales environment. The bottom line is that we work hard to keep your appliances working hard for you.

Business highlights

69 years of trusted experience

Services we offer

Apache Appliance, Inc. is your local resource for large home appliance sales, service, and repair in Montgomery County, MD. Whether you are looking to have your dishwasher repaired or you finally want to get that new kitchen you’ve always wanted, we can help.

Services we don't offer

We don't repair all brands please call.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 118 reviews

joann R.
11/2013
5.0
appliance sales
  + -1 more
My range is to be delivered at a later date when Tops of the Town gets our counter top fabricated. And by the way, Charlie Nichols, of Tops of the Town is a wonderful man to work with. When they are ready he will make the arrangements with Appache for the delivery of the range so I will not have it just sitting in the way in the kitchen. I certainly can give you a much better summary of the whole experience when we are further along in a few weeks. Please see above.
Description of Work: We have ordered our range with them. They answered numberous questions professioinally. The delivered our range on the specified day and time to our house. They removed the old range and took it with them. Men were most pleasant and efficient. We had a good experience from the salesman to the one delivering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kandy & Ed H.
09/2013
5.0
appliance repair, appliance sales
  + 0 more
Questions regarding g replacement of the computer panal vs. purchasing new washer focused on what Consumer Reports recommended I would have spent a good deal more had I purchased top of the line versions with the new "steam" feature. They explained that it was not worth the extra price as the service was not deemed that helpful They came when they said they would arrive. installed the new washer. tested it and cleaned everything up and away f without added cost.
Description of Work: They guided me through the decision regarding whether or not to repair our Maytag Washer circa 2002 I felt his advice was very sound and helpful. He also helped me determine what the best replacement would be and saved me at least $150 in securing the most appropriate options on the new washer compared to what other merchants had encouraged me to buy I am glad I used Pache and trust them and will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSEMARY B.
08/2013
5.0
appliance repair, appliance sales
  + 0 more
We replaced our 20+ year old washer when it went out. I purchased a basic, heavy duty washer, and am very happy with it. They helped me choose the best model for our family's needs. Very professional installation.
Description of Work: Installed new washer; removed & hauled away old washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$546.91

Lesley M M.
07/2013
5.0
appliance sales
  + -1 more
I was having a hard time finding a new refrigerator. The kitchen is the original size and shape from the 60's, and new modern refrigerators are generally taller, wider and deeper than my space. I needed a salesperson who was really knowledgable. I found semi-knowledgeable at Sears, Best Buy and HH Gregg, but it wasn't good enough, and I still hadn't found a new frig. I found Apache at Angie's and checked them out. When I provided measurements over the phone, the salesperson IMMEDIATELY understood my problem, and said there was only one he knew of that would work. I was going to have to go with a top freezer (I wanted bottom) but he assured me it would fit. I went to the store to check it out, and decided to buy. All salespersons were knowledgeable and professional. Delivery and installation was prompt, on time and pleasant. I would definitely buy from them again, and have already recommended them several times.
Description of Work: Provided and installed new refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,006

Linda H.
07/2013
5.0
appliance sales
  + -1 more
They delivered it to us. I like the fact that I walked in and told them what I want and they would just take me right there. They knew exactly what I was looking for. They didn’t even have what I wanted but they knew exactly what I was talking about and they were able to accommodate the size of my kitchen. When I explained them about the remodeling I was going to do, they told me to just give them a call a week before I wanted to purchase it. So, I called them and they took my order over the phone and they were here when they said they were going to. They even moved our big refrigerator to the basement and told us how to get rid of it through the recycling program.
Description of Work: We purchased a refrigerator from Apache Appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Maria H.
06/2013
5.0
appliance repair
  + -1 more
They are very professional, very quick to respond. I would use them again. I do not remember the price.
Description of Work: They put in a new dishwasher and do follow up care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet W.
06/2013
5.0
appliance sales, appliance repair
  + 0 more
We have used Apache Appliances for many years to repair our appliances. The most recent service call was for the dryer. When I called Apache they asked me some preliminary questions about what was happening ( or not happening) with the dryer. They arrived the next day with the tools and parts to fix the dryer on the spot. It's an old dryer and may not have much time left, but it was worth fixing and I've had no problem with it since Apache fixed it. However, when I do replace it, I will give Apache a call again. They are always pleasant to work with, knowledgeable, and professional. I trust their judgment on what new products are reliable. I would recommend Apache to anyone.
Description of Work: Repaired dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Gloria M.
05/2013
5.0
appliance sales
  + -1 more
The sale went extremely well, delivery in a few days and service men arrived ahead of schedule.They answered all of our questions and performed several small services without charge or complaints. We will definitely use this company again. Thanks Frances !! .
Description of Work: We dealt with Frances in ordering a GE electric washer. He was patient, polite and extremely knowledgeable about what we should order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Dolly S.
03/2013
5.0
appliance sales
  + -1 more
I had attempted to purchase a stove from a major retail outlet, but it did not go well because of poor customer support. So, when I visited Apache, I already know the stove that I wanted. They ordered it and were ready to intall it within a few days. The cost of the appliance and the installation were much less than the retail outlets that I had visited. They answered all questions thoroughly and expertly. The installers arrived as scheduled and the installation went smoothly. All of the staff that I encountered were extremely helpful, knowledgeable and friendly.
Description of Work: Ordered a stove and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,085

Marcia E.
02/2013
5.0
appliance repair, appliance sales
  + 0 more
The company was easy to deal with. The range was delivered on the promised date one half hour earlier than promised.The old range was removed.
Description of Work: I bought a GE range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,376.94

robert G.
01/2013
5.0
appliance repair, appliance sales
  + 0 more
they were very quick and clean. i was concerned since the wall was tiled but they did mounted the microwave without any damage to the wall.
Description of Work: i purchased and they installed an over range microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Linda S.
01/2013
5.0
appliance sales
  + -1 more
The sales person (who is also the installer) was great. The manager was not a people person, but we only had to deal with him once. The only negative is that Apache deals with a limited number of brands. If you are just starting to look for appliances it would be better to go to a larger vendor to get an idea of what is on the market. But if you want GE they have great prices, they delivered when they said they would, and the installation was flawless.
Description of Work: Brought GE double ovens, refrigerator, dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gene B.
12/2012
1.0
appliance repair, appliance sales
  + 0 more
They did a good job. The following comments are due to an experience after the first comments: He says soemthing one day and then the next day, he makes a u-turn. I was not happy with the product I revceived and he was not willing to make an exchange.
Description of Work: They installed and delivered my new range and microwave oven, and they hauled off my old range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,300

Response from Apache Appliance Inc.
We did not make any "u-turns" and the quality of the products they selected was of the highest quality!

Marjorie R.
12/2012
5.0
appliance repair, appliance sales
  + 0 more
fine. I've purchased most of my major appliances from Apache Appliance for more than 30 years. They've also repaired my appliances when needed.
Description of Work: replaced non-functioning refrigerator/freezer with new energy star all refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

William B.
10/2012
5.0
appliance sales
  + -1 more
I purchased a washer and dryer. They came when promised and installed them quickly. Additionally, they gave me a $100 rebate form in addition to the $50 rebate they told me about at the showroom. The salespeople saw what I wanted and put no pressure on me to spend more. I completed the purchase in 15 minutes!
Description of Work: I bought a washer and dryer, had it delivered and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

William M.
10/2012
5.0
appliance sales
  + -1 more
Overall, a geat experience from first visit to the showroom to final install.
Description of Work: We purchased a new dishwasher and they installed it. The sales person was very knowegable about the new energy requirements and which units met it and still performed well. He recommended the best performer - not the cheapest and not the most expensive. Delivery was right on time and very efficient. Left everything as neat and clean as they found it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600.24

JUDITH O.
08/2012
5.0
appliance repair
  + -1 more
I was very happy with the company's response from first to last. It was shocking to discover how dirty the dryer was, despite my regularly cleaning the filter, and I guess the malfunction probably had nothing to do with the power outage, which had been my theory-- After the service was completed, I marked Apache in my directory of home service providers as my Go-To company for appliance repair.
Description of Work: When my power returned on 7/5 after 6 days following the derecho storm, I had a huge amount of laundry to do. My clothes dryer malfunctioned, making a terrible noise--worse than any unbalanced load. I phoned Apache Appliance on Friday the 6th, and was told someone could be there on Monday the 9th. The owner of the company turned up right on time and quickly determined that the problem was with lint that had sifted down to the works of the dryer, collecting there over years of service. He cleaned everything thoroughly, removing shocking amounts of lint, and restoring the several-years-old-drier to good working condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118.5

Robin C.
04/2012
5.0
appliance sales
  + -1 more
They were helpful, responsive and did a great job. Once we had their quote, we shopped around, and the price was better as good as we could get anywhere, plus we got great service.We couldn't be happier.
Description of Work: We replaced all the appliances (dishwasher, gas range, microwave, fridge) in our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Frank M.
03/2012
5.0
appliance repair, appliance sales
  + 0 more
Apache Appliance is the best! Forty-two years ago, when we had just purchased a new home and were struggling on teacher's salaries with a new baby, Apache came to the rescue. Our counter-top range broke within weeks of the home's purchase, and we did not have the money to replace it. Mr. Nolan, the founder of Apache, gave us a second-hand range that was in excellent condition and installed it for $35; we have never forgotten that act of kindness. Over the ensuing years, we have called on Apache for repairs and new appliances. His osns, notably Francis Nola, have always been ready to help us. Typically, they have tried to repair an appliance (several times, usually), before they suggested we replace it. They are honest, dependable, and knowledgeable. We would never use anyone else.
Description of Work: As part of our total kitchen renovation, Apache Appliance provided a new GE Profile counter-depth 3-door refrigerator, microwave, dishwasher, and electric range. Over the past 42 years we have always Apache for appliances and appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Min W.
02/2012
5.0
appliance repair
  + -1 more
The washing machine timer knob would not engage. We called Apache on Thursday and they came out Friday to inspect the washing machine. Turns out the timer was broken and they had to order and replace the part. Gary came on Monday morning to install the timer and promptly fixed the problem. He also advised us on how to clean the washing machine and proper washing machine loading and usage. We called him a few days later as we were still having trouble with the washing machine. He troubleshooted the problem over the phone and we were able to fix the problem with his guidance. Gary was professional and courteous and we would gladly use this company again.
Description of Work: Washing machine timer knob would not engage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

donna S.
01/2012
5.0
appliance sales
  + -1 more
this time i was looking for a new gas range...i found the one i wanted, so i checked out prices... apache beat the price at home depot, sears and hh gregg. this surprised me as i always thought a small business would be more expensive. we knew the service here is always superior and were willing to pay a higher price for it so i was really surprised to find the best service also came with the lowest price!!
Description of Work: we have used this company many times, it is the only place we will go for any home appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Maxine F.
11/2011
5.0
appliance repair
  + -1 more
I have been going to them for years and everytime is the best experience.
Description of Work: Appliance repair work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
11/2011
5.0
appliance sales
  + -1 more
Made initial contact via e-mail; after discussions regarding desired features over phone, items were ordered and delivered at scheduled time. After initial installation, my spouse realized that the wrong type of electric oven had been purchased and installed (yes, partially my fault). I informed Apache, they took the news in stride, and sent a fresh crew to remove the wrong oven and install the correct, all within 1 week. All handled very professionally.
Description of Work: Installed new dishwasher, oven range, and electric oven to replace outdated kitchen appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

HATI D.
10/2011
5.0
appliance sales
  + -1 more
THey were excellent from the time I walked in their store and from the time the appliances were installed. Francis and Michael were very helpful, knowledgeable and very reliable. We had moved into a home that had appliances that were about 40 years old. We went to one of their competitive store at first and the sales person had promised us quick delivery, quick installation and good price offer. Well, after three months of empty promises from the sales person and delayed ordering of the appliances, I decided to check Apache appliances. I happened to look at Angie's List reviews about Apache and they were all terrific reviews. THey were right. Michael, went to my home to measure the proper fitting for the appropriate appliances. He did it for free (as advertised). As soon as the contractor finished installing the water line for the fridge, install the proper wiring for the over the range microwave, and cut the counter for the range, the appliances came the next day. The delivery was on time, the installation quick and they offered me a lot better price than the competitive store. It was a big saving and finally a peace of mind.
Description of Work: We bought our appliances (refrigerator, electric range, over the range microwave) from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,350

DIANE M.
10/2011
5.0
appliance sales
  + -1 more
Great to deal with and job well done. See above
Description of Work: Needed a new refrigerator. Russell at Apache was very helpful in laying out choices, recommended a cheaper model over a more expensive one which I had my eye on. Very good communication and no rush. Arranged for installation within 4 days and they gave us a small loaner to help bridge the time gap. The installers arrived within 2 hour time frame specified, moved one refrigerator for a $100 fee, removed another refrigerator which was included in original price, and installed new model efficiently and with no screw ups. These guys know how to install refrigerators and deal with doors. They do the job well and as requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$952

Contact information

13866 Georgia Ave., Silver Spring, MD 20906

http://www.apacheappliance.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Dryer Vent Cleaning

FAQ

Apache Appliance Inc. is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Apache Appliance Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Apache Appliance Inc. offers free project estimates.
Yes, Apache Appliance Inc. offers eco-friendly accreditations.
Yes, Apache Appliance Inc. offers a 2% senior discount.
No, Apache Appliance Inc. does not offer emergency services.
Yes, Apache Appliance Inc. offers warranties.
Apache Appliance Inc. offers the following services: Apache Appliance, Inc. is your local resource for large home appliance sales, service, and repair in Montgomery County, MD. Whether you are looking to have your dishwasher repaired or you finally want to get that new kitchen you’ve always wanted, we can help.
We don't repair all brands please call.

Contact information

13866 Georgia Ave., Silver Spring, MD 20906

http://www.apacheappliance.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM