D W Bahr Plumbing & Heating Inc

3rd Toilet purchased and Bahr Plumbing assigned to instal again. Removal / installation went without a hitch. Removal and disposal of old unit. Very timely, friendly, and processional staff. Left work area cleaned and free of debris. Customer service always available.

I found this company through the Home Depot same day installation service and got quote on Sunday. Monday morning after fighting with my home warranty company I called D.W. Bahr to retrieve my quote and request that the work be done today. They said no problem. I called at 11 o’clock and the work was performed and they were gone before I got home from work! Very very impressed with this level of responsiveness and all the while providing my fiancée with through explanations of everything so she could relay to me. I will be calling this company in the future for all of my plumbing needs!

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We had an AO Smith 80 gallon electric water heater that started to develop a leak. We wanted to replace it with a new 80 gal water heater, as we have a jacuzzi tub in one bathroom and a couple of kids that take long showers. I discovered that this was not going to be as easy as I wanted it to be. Apparently in the past year or so changes in laws for water heater efficiency has caused most manufacturers to stop making plain 80 gallon water heaters. What is available now are 80 gallon models that have built-in heat pumps (which I think are referred to as hybrid types, which make them a lot more expensive - like $3700 with installation). I called several plumbers and they all pretty much told me that there are 2 options: (1) Buy two 40-gal or 50-gallon water heaters (which requires more floor space as well as another dedicated electrical circuit; or (2) get a 50 gallon water heater with an additional "mixing tank" also called "booster kit" which would likely give you the effective capacity of a 65 gallon water heater. The cost for the latter option for equipment and installation - based on a few different quotes that I recieved - would be about $1450. To get 2 water heaters you are looking at approx $2100 plus the cost of getting another electrical circuit.
.I looked at the Home Depot website for residential water heaters and was not able to find any 80 gal water heaters that were not hybrid models. However, I happened to switch my search to commercial water heaters and I found the Westinghouse model WEC080C2X045 (internet number 206021212), which is an 80 gallon electric water heater that is classified as commercial/residential but is not found if you search under residential water heaters. It sells for $950, which after tax amounts to $1004. I called the number on the Home Depot website for installation and was connected to DW Bahr plumbing, where I was givent the $700 quote for installation. I was told to order the heater and have it delivered to my local Home Depot (which has no shipping cost). DW Bahr would then pick it up and install it. So for $1700 I could regain a plain 80 gal water heater. The person I spoke to also mentioned the 50 gal water heater option with mixing tank and quoted a total of $1400 with installation for that option. I figured that for an extra $300 the 80 gal heater would be sure to have enough hot water for our needs.
So I ordered the 80 gal Westinghouse heater and had it delivered to the Ellicott City Home Depot. it took about a week to get there, which was what the Home Depot representative told me. When I was notified by email of the delivery, I called DW Bahr and they set up an installation for the following day (a saturday), which was great. They said to call them on the morning of the installation and they would give me an estimated time for installation. I did so, and was informed that the plumbers were already en route to Home Depot for the heater pickup. I received a call from the plumber when they were on the way to my house, and they (2 plumbers arrived) started the installation shortly thereafter. 
The installation went fairly smoothly. I was impressed by the care that they took to prevent the leaking rusty water from my old heater from getting on my carpet. At one point I think they forgot that I was working in my office down the hall from them and I overheard them when they were having bad problems with a connection. One of them said "we might have to send this heater back" and the other replied "it has to be ordered, what are they going to do for hot water?" My anxiety levels were pretty high after I heard that, but thankfully they found a way to overcome this problem and complete the installation. 
Overall I was pretty happy about the installation experience, and everything seems to be working fine. My only recommendation is they really ought to inform the customer that the product needs to be registered online (with westinghouse) within 90 days of installation in order to be eligible for extended warranty (ie., lifetime warranty for the tank, which is pretty unusual). I discovered this while reading the manual. But otherwise I was happy with the service and the friendliness of everyone I contacted.

We purchased a replacement water heater from Home Depot and contracted with D.W. Bahr for the installation. They were able to work within our scheduling needs and a team of two (pro and helper) appeared promptly, first thing the morning scheduled. The pro was very efficient and knew what he was doing. The only fault really was his not being very comfortable answering questions. The work was completed in a very timely fashion.  **However**  -  six weeks later while working in the basement, I heard a sudden whooshing, and when I checked, I found that the exhaust pipe had popped loose! I was able to re-attach and keep it that way until a follow-up visit could be arranged. Another tech came this time and "fixed" the problem by tightening a clamp. I had to point out that the cause really appeared to be due to a misalignment in how the pipe entered the water heater, and that the pipe needed to be adjusted by redoing a couple of holding clamps on the way out of the basement (along the basement ceiling). Also the overflow tube was not properly sealed (glued). This was rectified.

I'm unsure if we would use the company again (not an absolute yes or absolute no). Overall we are pleased with the work but the job should have been completed fully and correctly on one visit.

Dave Parker

Hello,
We contracted out to Home Depot to have a water heater installed. Very pleased with the installers/installation.
Now for the story; wife and I are in our late 50's, lived in the house since 1983. I installed two heaters in that time;1985 and 1998, both tall 40 gallon gas Rheems. So, the current one had been there 16 years and we didn't want to push it. Wife encouraged me to switch it out, as I've done before, but my days of moving water heaters are over. Decided to buy the direct replacement; a tall 40 gallon Rheems from the Home Depot and have their contractor install.   
Notes:We have a whole house water filter, so our water heaters last a long time. Old one was still working so it we could research and schedule at our leisure.
 
In younger days I would have opted for the cheaper 6 year warranty and swapped it out when it broke, because the labor was free (me). 
But since the labor is the same for any heater we went with the 12 year warranty. It will probably out live me.
Anyway two guys show up from DWBahr and they looked at the old heater and measured the current vent/water pipes pipes Seems the "new" tall 40 gallon heaters are three inches taller than the ones they replace. i.e. the one I would have trucked from the depot would not have fit. That paid for the price of the install right there. Anyway, we/they talked to the office at Bahr and a shorter model was what I needed (about the same price). They (sorry forgot their names) left and came back the next day. They did great work as now it was not just a swap-in to the gas/water, but some nice customized engineering. 
All in all, pleasant experience, guys were friendly, knowledgeable, neat and put up with an annoying customer.
(And if the thing breaks I'll have the wife call them, cuz it won't be my fault).

I found this company with a search on Angies List.
I compared their costs for a new gas hot water heater, with installation, and found their price in the range I wanted, and their willingness to come out and do the complete installation
They were considerable less than one plumbing company, and in the same range, slightly under a second company. They have a good rating with the BBB, and are local.
I had researched online and through Consumer Report, and knew the brand and model I wanted. They ordered it in, came on the day scheduled, 3 days later, and installed the  heater, instructed me on its care and settings, and cleaned up after themselves.
I will use them again.

Was referred to DW Bahr through Home Depot for water heater installation.  They were by far the most inexpensive option when shopping around.  Scheduling the installation and payment were very easy.  When the technicians initially came out to do the install, I was given a window between 9-12 and the showed up around 9:30.  After looking at the area where the water heater was currently installed, they realized that a standard sized heater would not fit.  The two technicians called their office and had to leave as the office had to work to find a shorter heater that would fit.  By 1:00 PM, they had found a shorter heater and called to schedule the install for the next day.  Again, technicians showed up in the early part of the window and completed quickly. 

We got two bids and we went with Bahr Plumbing. We got the best bid and excellent service from Bahr Plumbing. They came on schedule. They gave us the estimate, total cost, not adding anything on. They came and installed it and cleaned up after themselves and it's running fine. They called when they were on their way. We're planning to use them again.

It went extremely well. They came and uninstalled the old water heater. That took longer than expected however they went pretty fast and installed the new unit with no issues. BGE Home quoted me at $928 but D.W. Bahr quoted me at $882; its only $42 dollar difference but every little bit counts. I was very pleased at their professionalism and will recommend them to anyone, as a matter of fact i already did.

The office staff were extremely helpful. The plumbers were friendly, professional and quite competent.

Tech arrived on time and made short work of the project. Very professional. Definitely would use this company again.

When I got home, the basement floor was dry and there was hot water. The cost, $500 for 2 people for less than 2 hours (give them credit for some time to return the old unit to Home Depot, only 5 miles away), feels a bit high, so cost gets a slightly lower grade.

Toilet installation was somewhat expensive ( $450) but I was told hat they also installed a new Closet flange ( this is the connector that holds the toilet to the floor. I recently had to remove the toilet to lay A new floor and discoverd that they did not replace the closet flange. Very dissapointing .
The installation of the shut off valve ( cost of $250) is fine but, even for a plumber, the price was a bit steep.
In short, they would not be my first choice.

Bahr Plumbing has a knowledgeable and helpful staff. They work fast, and they clean up after themselves. There was one thing they didn't get right, and they came back and fixed it for free.

I called them at 8am to install a water heater. They called me right back to tell me they had a cancelation and could come right out to do the job. They had the water heater installed by 1pm.

The toliet was installed, but upon installation, the shut off valve connected to the main pipe was rusted and had to be replaced. Had to cut into the wall to reach the connection. Stayed about 2 hours.I thought it was a bit high and there was no senior discount. It was explained anything over an hour you get a discount. I hope that it was correct.

It went very well. We called first thing Monday morning and the new water heater was installed by mid-afternoon. There were two small leaks from a valve and one of the pipes above the water heater and they came back out 2 days later and fixed that at no charge

They are a great group of people. They came prepared and ready to do the job. All together the installation lasted no longer than an hour. They really do great work and I will surely call on them next time I have any plumbing issues.

It went well. The work was done neatly, professionally, and quickly. They were open about potential problems during the work and recommended solutions. The only problem we had was a tentative schedule for the second day's work where we weren't called and alerted that the team wouldn't be back that day. But we were the first job the next day, so that worked out fine.

The estimator showed up 90 minutes late and wasn't very friendly. Price of work was acceptable but not the greatest.

D Bahr Plumbing sent two men to install a new toilet I purchased from home Depot. They arrived in a timely manner and were polite and efficient. After removing it from the box they pointed out that it was cracked. They told me if I was able to exchange the toilet they would return the next morning to install it. They arrived the next morning in 2 inches of snow and quickly installed the toilet. I would definitely consider using them in the event of a plumbing or heating problem.

The plumber responded quickly to my request for help, came on time, was polite and professional, and did very good work. I'm no expert, but I think his prices were quite reasonable.