Motor Works, Inc.

2012 Honda Pilot needed AC check and overall checkup

I use them constantly. They are responsible for looking at my cars, I have 2 cars. These people are specialized with a few bunch of cars. They are very reliable. The work is done good. I'm not gonna say that the work is cheapest but repairs they are excellent and I can trust them which is important for me.

Motor Works said it needed a new starter. They replaced the starter for $758.55. This did not fix the problem. The starting problem remained the same , but, as before, I could start the car. About two months later I went back to Motor Works. This time they said I needed a new ignition switch. They replaced the ignition switch assembly and charged me $84.95 for the part; they did not charge me for labor ($174.50 according to their invoice). The car now starts without any problems. Did I need a new starter?

It went very well. The mechanics really care about your car and your satisfaction. They gave my car a very thorough check over and suggested future things to do to improve performance. They gave me a report on my car. They are very nice people also and did the job in a timely fashion. They gave me a loaner car for the day that was pretty nice also since I live far away and had no one to pick me up and get me. Thanks MotorWorks! You need to call in advance and make an appt.

They did a great job. They are honest. they have reasonable price. they dont charge if they dont find a problem with your car and fix it. I am really happy with them.

"We knew that my wife's 1997/ 6 cylinder low miles Camry needed major work to remain safe on the road. I lucked out finding Motor Works where she felt welcomed and comfortable with everyone I appreciate that the shop took the initiative to find a rebuilt rack & pinion for me and that all costs (parts & labor) for standard items like replacing timing belt/water pump, valve cover gaskets and power steering hoses, rear break pads and rotors, etc. were below dealer estimates for the same jobs. The overall parts $ to labor $ ratio was very reasonable. The work was done on time and under $ estimate - and with no surprises. We will be repeat customers for routine maintenance and any other Toyota service needs. "

They do oil changes, etc. but they are primarily specialists in Toyota's. I'm well treated here. If you check in ahead they can provide a free car while they're doing the work. The people are knowledgeable and i'm very comfortable with using them. I would recommend them highly.

I trust them to diagnosis issues. They always explain what they are doing and what needs to be done. They are professional. It is easy to tie me to the metro, it’s convenient. I think they are fairly priced.

They do very nice work. They provided me with a free loaner while they worked on my car! I feel comfortable to them and they do a good job.

I have been using them for probably 25 years. They do Hondas and Toyotas.

Paul Song was a pleasure to work with. He listened to my concerns and correctly diagnosed the issue! oil change! will definitely go back.

It went very smoothly. They gave me appointment that fit my schedule. Their shuttle gave me ride to metro. The price was good. Everything went perfect.

They are wonderful. I use them continually. I have been using them for 15 or 20 years. They are so good, and honest as well. They cover something under warranty at no charge, and I had no clue. They only service Honda's, Toyota's and Acuras, and the next car I would buy would be one that they service. The price is fair.

They are very good. I couldn't be more pleased with them. I don't have to wait long. Their prices are very reasonable. We take two of our cars there.

These guys are very professional and do a great job. I've been taking my Honda Civic Si there for over 5 years for all of the required service. They always do a great job, are flexible in terms of working around my schedule, and even have loaner vehicles, if you schedule the appointment in advance. My only complaint is that they don't work on anything besides Hondas and Toyotas. They are not cheap, but the prices are a little less than they would be at a dealer and you get the peace of mind knowing that the job was done right. I've been to so many different shops over the years and I'm glad to finally have found one I can trust. Would highly recommend.

They are really nice. I waited while they did the oil change. It's very efficiently run and they are nice guys. They are honest repair men.

Have been a customer for several years. Much better than going to the dealer.

Excellent. Scheduling was fine and with advance notice they provided a loaner car because I live far enough away so my car was in mid-morning and I didn't want to drive to and from Rockville during rush hour. I was kept informed of everything and went the next day to pick up my car, which felt much better when I picked it up. Easy, professional, friendly, specialize in Hondas and Toyotas and are very knowledgeable and accommodating. I have been going to this shop since I purchased my used Honda (they did the pre-purchase inspection) and they have always been excellent and are like extended family. Well worth the distance I drive to them and I highly recommend them. Note that they are closed on Fridays to provide quality of life for their employees, but they work well around this so it has never been a problem for me and probably aids in the attentiveness of the staff when they are open.

I needed to find a shop to service a 2004 Honda CRV I purchased in July. I previously had a Volvo which I took to a Volvo mechanic. The car was running fine so I began with an oil change, just to get a feel for the shop. I found the staff friendly and welcoming. While waiting for my vehicle I observed how other customers were treated and was quite impressed. They were providing a loaner vehicle to one person and the others seemed to be regular customers. One person was told of a situation with his car and they decided to and quot;watch itand quot;, because it wasn't a dangerous problem. After the oil change, I asked if they saw anything else, and I was told they weren't looking and that I could schedule a service visit in three months to look for any issues. I was a bit surprised because when I used to take my Volvo to the dealer for an oil change they routinely discovered expensive issues which had to be dealt with immediately. I am satisfied that I have found the place I want to take my and quot;newand quot; Honda to in the future for honest service.

Courteous and responsive staff. Repairs appear to have been done in a completely satisfactory manner and most importantly they did recommend extra repairs as has every dealer I've taken a car to over the past several years.

Very professionally done, can always count on them to deliver consistently high performance even during routine service like oil change.

Have used them for several years. Always very professional. See no need to use a Honda dealer for service.

Great job of fixing it up the same day. They are really accommodating with schedules, and quite honest about parts and labor costs. We will certainly use them again.

They are wonderful. They are as good as it gets. They are always helpful and go out of their way. If we have an emergency they take care of it right away. They are terrific.

It is excellent. I have been using them for 25 years. They do Honda's and Toyota's. I have a Toyota truck and 2 Toyota cars. They don't do things that don't need to be done and what they say they do, they do. They work with me to try and get the car in there because my schedule changes week, so it is hard for me to do a lot of scheduling in advance. So they work with me on taking the car in, they have a loaner car and at one point one of the guys drove me home. The first time that I went their Honda recommend a service that included an air cleaner, but I had just replaced the air cleaner myself. When I went to pick up the car they said it was $15 cheaper than what they told me because they did not have to replace the air cleaner. On every car that I have gotten rid of in the past 20 years I have ended up with over 200,000 miles on them.