Mortgage Companies, Financial Planning, Home Warranties
About us
Apex Home Loans, Inc is one of the largest independently owned mortgage lenders in Greater Washington. Decisions are made locally by our experienced staff. Our independence allows us to provide a wide array of product options at very competitive rates.
Business highlights
27 years of trusted experience
Services we offer
Home Loans
Services we don't offer
Personal loans or other loans not tied to residential real estate
Fantastic - they are a professional, friendly, and efficient company
Description of Work: refinancing home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda D.
09/2017
5.0
mortgage broker
 + -1 more
Very efficient, professional, and knowledgeable. Progressed through the process with no delays. They were timely and meeting for settlement convenient.
Description of Work: Refinancing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Myles D.
04/2017
5.0
mortgage broker
 + -1 more
They did a very good job, but there was a substantial delay due to an unexpected obstacle. They communicated very well with me on a regular basis throughout the process. They extended my rate lock free of charge because the obstacle was not my fault, and they got me a great deal on a 5/1 ARM with no settlement costs.
Description of Work: Refinanced my mortgage
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Patrick H.
03/2017
5.0
mortgage broker
 + -1 more
AMAZING! Very smooth process, knowledgeable lender and service!
Description of Work: First Home Loan, and Refinance a few years later
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg K.
03/2017
5.0
mortgage broker
 + -1 more
They were terrific. They were very patient with me because of fluctuating interest rates and then my own personal situation. They were very patient and took their time and allowed me to schedule my appraiser when it was convenient for me. I was town a lot then because my mother was sick. They were very patient and accommodating & their people were very responsive. They were terrific. With pricing I felt like they were competitive. They're not internet lender cheap, but then you don't get that kind of service I don't believe from the internet lenders. For what you got in return I would give them an A for pricing. Their quality was excellent. They were very responsive. They would get right back to you. They were very professional.
Description of Work: Mortgage lending
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William C.
03/2017
4.0
mortgage broker
 + -1 more
It was fine. They were very good. They did a nice job. The workers were very good.
Description of Work: Mortgage.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Vincent O.
03/2017
5.0
mortgage broker
 + -1 more
.Kevin is really great. he takes good care of us. I recommend him to friends and family.
Description of Work: .He is my mortgage broker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shanaz B.
03/2017
5.0
mortgage broker
 + -1 more
.I highly recommend them. Very responsive, with both email and phone calls. Excellent teamwork. He is a very hard worker. They were constantly in contact with me during the process
Description of Work: We settled on a refinance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$417,000
Elijah W.
03/2017
5.0
mortgage broker
 + -1 more
It worked out well, they were fine. They were good. We've used them for multiple refinances and they have always been fast and easy to work with.
Description of Work: They did a new home purchase and a refinance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan V.
02/2017
5.0
mortgage broker
 + -1 more
Locked in a great rate. Super easy to work with.
Description of Work: Refinance home mortgage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paula M.
01/2017
5.0
mortgage broker
 + -1 more
It went extremely well. Our options were explained well. The response to questions was quick and understandable. They kept us informed about the process and helped us along the way. It was easy.
Description of Work: We refinanced our home mortgage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RICHARD M.
08/2016
4.0
mortgage broker, financial advisor
 + 0 more
Smooth. low closing costs. closing took place at my home not in an inconveniently located title company..
Description of Work: Mortgage refinaincing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clark K.
06/2016
3.0
mortgage broker
 + -1 more
The service was fine. There were some problems with the paper work and making deadlines for hard financing that they waited for that made us miss our signing date. Being a little more proactive would have been better. The workers were good.
Description of Work: Apex Home Loans worked with me on my mortgage.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$380,000
Pamela S.
06/2016
5.0
mortgage broker
 + -1 more
Things were excellent. The cost was competitive. I have worked with them three times.
Description of Work: I have worked with Apex Home Loans for refinancing and also for financing.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jonah and Kate S.
06/2016
3.0
mortgage broker
 + -1 more
It went fine. It just seemed like a lot of miscommunication among the staff. I know there was some turnover in the staff but there was turn over in the staff both times we used them. I would say, they need to kind of streamline their communication process somehow. We were constantly falling back and answering the same questions and providing the same documents over and over again. We were having to go find them and send them... re-forward an email that originally contained the same documents. The owner was great. I guess his people weren't always up to speed with what was going on up.
Description of Work: We did it for the mortgage and then we refinanced with them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Craig N.
04/2016
5.0
mortgage broker
 + -1 more
Searching for a lender to buy your first home is intimidating. Let me make it easy for you. Choose Apex. I spent many hours researching the various options, and my wife and I took a chance on Apex because of its local experience and its promise of great customer service. We couldn't be happier with our decision. Choosing a lender is not only about the lowest rates, though Apex is in line with the market, you also need to trust that they can shepherd you and the loan through the complex path to closing. Apex can and make it feel easy. Apex took care of us from the day I requested a quote through their website. Jon Ingram contacted us within hours and scheduled a phone call later that afternoon to discuss our options and the process with Craig Strent, the CEO. Craig was informative and patient with our questions. We never felt like we were imposing on his time. Jon did a great job taking care of everything through our entering a ratified contract for a property, and Amy Smith took point through the closing. They both were amazingly responsive throughout the process. Nothing makes a first-time home buyer feel more at ease than being able to get an immediate response on anything that arises. The entire process was smooth, and I am happily typing this from our new home.
Description of Work: 30-year fixed conventional mortgage for first-time home purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erin W.
01/2015
5.0
mortgage broker
 + -1 more
They really cared about keeping tabs on me and sharing information. They were extremely kind, courteous and professional.
Description of Work: They managed my refinance. They got me a loan and set me up with a title company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,600
Lisa G.
10/2014
5.0
mortgage broker
 + -1 more
They were excellent. I've used them probably four times. They have always been very competitive.
Description of Work: Apex Home Loans Inc. refinanced my mortgage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan G.
10/2014
5.0
mortgage broker
 + -1 more
I have used them twice, and I think they are marvelous, I would use them again.
Description of Work: I have used Apex Home Loans. I last used them about 2 and a half years ago.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert M.
10/2014
5.0
mortgage broker
 + -1 more
They were very responsive when I had question. I had to call back one time and they were very accommodating when I went into their office. They were very helpful. We were happy with the price.
Description of Work: We bought a house, and they did the original loan.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eileen G.
10/2014
5.0
mortgage broker
 + -1 more
They are great. They are very friendly and prompt. They get the job done.
Description of Work: I used Apex Home Loans. We re-finance through them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David S.
10/2014
3.0
mortgage broker
 + -1 more
It was recommended by our financial adviser. They were fair, and average, nothing outstanding.
Description of Work: The service turned out fair. It was a refinance.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Erika L.
06/2014
5.0
mortgage broker
 + -1 more
Francki, Karissa and Curtis were outstanding! Their responsiveness is off the charts, and they were all very patient in answering my numerous questions about various mortgage options and requirements. I even got a framed picture of our house from them on closing day. A definite highly recommend for the folks at Apex!
Description of Work: Provided new home loan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Patricia W.
04/2014
5.0
mortgage broker
 + -1 more
I am a freelance consultant and they helped me refinance my home mortgage. It's always tricky for self-employed people to get a mortgage, but they helped me document everything I needed to make sure my loan went through. They had a lot of people available to talk by phone when I needed help and couldn't reach my agent. They did a good job.
Description of Work: Very professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth B.
03/2014
5.0
mortgage broker
 + -1 more
While they will not refinance a loan they originally helped broker, they were very helpful with information they did share.
Description of Work: Apex brokered the mortgage when we bought our house and most recently they were very responsive to my request about refinancing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mortgage Companies,
Financial Planning,
Home Warranties
FAQ
Apex Home Loans Inc is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Apex Home Loans Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Apex Home Loans Inc offers free project estimates.
No, Apex Home Loans Inc does not offer eco-friendly accreditations.
No, Apex Home Loans Inc does not offer a senior discount.
No, Apex Home Loans Inc does not offer emergency services.
No, Apex Home Loans Inc does not offer warranties.
Apex Home Loans Inc offers the following services: Home Loans
Personal loans or other loans not tied to residential real estate