Apex Home Loans Inc

Fantastic - they are a professional, friendly, and efficient company

Very efficient, professional, and knowledgeable. Progressed through the process with no delays. They were timely and meeting for settlement convenient.

They did a very good job, but there was a substantial delay due to an unexpected obstacle. They communicated very well with me on a regular basis throughout the process. They extended my rate lock free of charge because the obstacle was not my fault, and they got me a great deal on a 5/1 ARM with no settlement costs.

AMAZING! Very smooth process, knowledgeable lender and service!

They were terrific. They were very patient with me because of fluctuating interest rates and then my own personal situation. They were very patient and took their time and allowed me to schedule my appraiser when it was convenient for me. I was town a lot then because my mother was sick. They were very patient and accommodating & their people were very responsive. They were terrific. With pricing I felt like they were competitive. They're not internet lender cheap, but then you don't get that kind of service I don't believe from the internet lenders. For what you got in return I would give them an A for pricing. Their quality was excellent. They were very responsive. They would get right back to you. They were very professional.

It was fine. They were very good. They did a nice job. The workers were very good.

.Kevin is really great. he takes good care of us. I recommend him to friends and family.

.I highly recommend them. Very responsive, with both email and phone calls. Excellent teamwork. He is a very hard worker. They were constantly in contact with me during the process

It worked out well, they were fine. They were good. We've used them for multiple refinances and they have always been fast and easy to work with.

Locked in a great rate. Super easy to work with.

It went extremely well. Our options were explained well. The response to questions was quick and understandable. They kept us informed about the process and helped us along the way. It was easy.

Smooth. low closing costs. closing took place at my home not in an inconveniently located title company..

The service was fine. There were some problems with the paper work and making deadlines for hard financing that they waited for that made us miss our signing date. Being a little more proactive would have been better. The workers were good.

Things were excellent. The cost was competitive. I have worked with them three times.

It went fine. It just seemed like a lot of miscommunication among the staff. I know there was some turnover in the staff but there was turn over in the staff both times we used them. I would say, they need to kind of streamline their communication process somehow. We were constantly falling back and answering the same questions and providing the same documents over and over again. We were having to go find them and send them... re-forward an email that originally contained the same documents. The owner was great. I guess his people weren't always up to speed with what was going on up.

Searching for a lender to buy your first home is intimidating. Let me make it easy for you. Choose Apex. I spent many hours researching the various options, and my wife and I took a chance on Apex because of its local experience and its promise of great customer service. We couldn't be happier with our decision. Choosing a lender is not only about the lowest rates, though Apex is in line with the market, you also need to trust that they can shepherd you and the loan through the complex path to closing. Apex can and make it feel easy. Apex took care of us from the day I requested a quote through their website. Jon Ingram contacted us within hours and scheduled a phone call later that afternoon to discuss our options and the process with Craig Strent, the CEO. Craig was informative and patient with our questions. We never felt like we were imposing on his time. Jon did a great job taking care of everything through our entering a ratified contract for a property, and Amy Smith took point through the closing. They both were amazingly responsive throughout the process. Nothing makes a first-time home buyer feel more at ease than being able to get an immediate response on anything that arises. The entire process was smooth, and I am happily typing this from our new home.

They really cared about keeping tabs on me and sharing information. They were extremely kind, courteous and professional.

I have used them twice, and I think they are marvelous, I would use them again.

They were excellent. I've used them probably four times. They have always been very competitive.

They are great. They are very friendly and prompt. They get the job done.

It was recommended by our financial adviser. They were fair, and average, nothing outstanding.

They were very responsive when I had question. I had to call back one time and they were very accommodating when I went into their office. They were very helpful. We were happy with the price.

Francki, Karissa and Curtis were outstanding! Their responsiveness is off the charts, and they were all very patient in answering my numerous questions about various mortgage options and requirements. I even got a framed picture of our house from them on closing day. A definite highly recommend for the folks at Apex!

I am a freelance consultant and they helped me refinance my home mortgage. It's always tricky for self-employed people to get a mortgage, but they helped me document everything I needed to make sure my loan went through. They had a lot of people available to talk by phone when I needed help and couldn't reach my agent. They did a good job.

While they will not refinance a loan they originally helped broker, they were very helpful with information they did share.