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Bruce Solomon Plumbing, Heating & Air

Founded 1984 • With Angi since September 2005

4.3

(60) Verified Reviews

Business Details

Phone Number

Address

12452 Owings Mills Blvd

Reisterstown, MD 21136

Description

Established in 1984, we are a proven reliable resource for home owners like you throughout Baltimore and Carroll Counties. When there’s something wrong with your plumbing, Bruce Solomon is there. To make sure your home heating and cooling systems remain in top working order from one year to the

Verified Reviews

A few reviews for this pro...
Ben H.
5.0
02/17/2022
It went great, we have been using Solomon for years. Lenny was our technician. He was very friendly and did a perfect job. He went out of his way to make sure the area around the toilet was squeaky clean. He wore a mask, and was a true delight to have over. Thank you Solomon plumbing!
Description of Work
Had a toilet flange installed and a new shut off valve
Category
plumbing, water heater repair, drain cleaning
Ben H.
5.0
03/04/2021
It went great. Billy was our plumber and he worked really hard and did a fantastic job. He installed 2 valves where one of the valves leaked. He drained the house in a way that saved time, because we have 3 zones and he was able to drain it only partially which made the job go so much faster. He answered many questions and was a pleasure to work with. I strongly recommend this outstanding company. Bruce the owner patiently answered my questions before the job, and they got it right.
Description of Work
We had a leak in one of our valves in our boiler trunk line
Category
plumbing
William M.
5.0
01/27/2020
Very courteous upon arrival. Put on protective booties to keep the house clean. Diagnosed problem, and fixed within an hour and charged a very reasonable rate.
Description of Work
fixed in a bathtub.
Category
plumbing
Ben H.
5.0
07/03/2019
We wanted to make sure the pipes in the crawl space were not going bad. So Danny came over and as usual worked hard even in the small crawl space and he sanded the pipes carefully to remove the flux. We wanted to make sure that we didn't have any hidden damaged pipes as there was a lot of green on them. Danny did an excellent job as always. Bruce answered several questions and always makes himself avail. to solve problems. Thank you!
Description of Work
Go into crawl space and sand the pipes to remove the flux
Category
plumbing
Ben H.
5.0
06/18/2019
It went great, we could not figure out why our boiler was leaking through the relief valve. We needed someone who was a true expert in boiler hydronic heating.. I have been using Danny as our plumber for 12 years, and he is just an amazing person. Will work as hard as he needs to and both Danny and Bruce the owner are both extremely honest. He did the job without a hitch and patiently waited for the house to heat up and really make sure that the leak problem was in fact the expansion tank. We had been using an undersized expansion tank, and Bruce was able to resolve this mystery that another reputable company had no idea why we had this problem. Solomon plumbing to the rescue!!
Description of Work
Replace #90 thermal expansion tank
Category
plumbing
Lana L.
2.0
08/06/2018
Overpriced. Paid double. Do not recommend.
Description of Work
Change RO filter
Category
plumbing
James R.
1.0
02/27/2018
Waste of $40 for an estimate that was nearly double what it should have been and (and was from the different contractor I eventually used.)
Description of Work
Estimate for Electric Water Heater
Category
plumbing
Aron S.
2.0
02/11/2018
Did a good job replacing part of a kitchen drain line to a main sewer line, but it was kind of expensive and I was pretty skeptical whether it should have cost that much, but had little information to compare it to. Then they did a whole house inspection and recommended I replace my hot water tank with a 50 gallon gas tank for more than $2000, which is double what it should cost based on common knowledge. Makes me wonder how much I got ripped off on the work I had done...
Description of Work
Replacing part of a kitchen drain line to a main sewer line. Also did a whole house inspection.
Category
plumbing, water heater repair, drain cleaning

Service Provider Response

Thank you. I am glad that you thought we did a good job replacing your kitchen drain line on September 27, 2017. As with your drain line replacement, we first came out to look at the job so we could give you an accurate price up front and in writing for any job you are considering in your home. Then you called us back to have the job done. After our technician completed the drain line job he did a whole house plumbing inspection. During the inspection he noticed that your water heater was installed in 1999. Knowing that water heaters last about 12 to 14 years by Consumers Reports' estimated life expectency. Our technican wrote up a report showing his findings for that and all the other plumbing in your home. He also left you with a sheet that states "Existing water heater working at this time but is almost 20 years old." Then he left you pricing for a new water heater with all the items required to due the proper installation. Also a quote to repair another item in your home. Bruce Solomon Plumbing, Heating & Air has been in business for over 33 years servicing the needs of our customers. We ALWAYS give a price up front so our customers can make an informed decision about their home.
lake B.
5.0
11/29/2017
The job went very well considering the labor intensity .The job which required location the break, ,jack hammering 8 inches of concrete ,diging up 4 ft of soil ,cutting and replacing the damaged sewer line and resurfacing the floor and cleaning up the work area.Danny and Derrick did a great job!
Description of Work
Replace damaged sewer line in basement
Category
plumbing
Robert I.
3.0
09/13/2017
There's no cost because we have a service contract. I was displeased at that time with them. My mother's 101 years old and at that time the heat pump gone out. They didn't do anything during the time it had gone out and the time they fixed it. Another company came out and were able to fix it temporarily. So, I was upset that Bruce Solomon would just walk away without offering some type of solution.
Description of Work
Heating and A/C services.
Category
heating & air conditioning/hvac
Ben H.
5.0
04/21/2017
I have been using this company for over a decade and Danny once again did a perfect job in the installation. Bruce the owner, answered all of my questions and its been a few weeks and its working great. Danny has been amazing each and every time for over a decade. Many thanks. This company has high integrity and I can trust them. They never rush a job. So I know whatever job they are working on in my place is going to be done right. I noticed a review stating they misled, they do not. Once in a while if there morning job is delayed, they will not be able to make it that day, but that is because they put 100% into each job.
Description of Work
We needed a new water heater, as well as a backup battery for our sump pump. Danny came out with his helper Mike ( from Hvac).
Category
plumbing
Eileen L.
5.0
10/11/2016
The plumber came promptly, did a thorough evaluation of the situation and made some inexpensive suggestions for fixes we could do on our own. He could easily have suggested expensive repairs but did not do that, instead realized it was a simple, inexpensive fix
Description of Work
We have had a leaky shower for years and could not determine the source of the problem.
Category
heating & air conditioning/hvac
Sharlene L.
4.0
06/02/2016
Their prices are a little high, but they do good work. I have a plumbing plan with them that they come and give me a free inspection every year. The reason I said that their prices are high is because if you go towards the cost to install a toilet bowl, they only use Toto’s and it costs $800 to buy and install toilet bowls through them, but their service is good. If I can tell my friend something about them is that they are thorough when they do their inspections.
Description of Work
I have used Bruce Solomon Plumbing, Heating & Air. They did general plumbing inspection.
Category
plumbing
Henry M.
5.0
03/28/2016
Everything went great. This was not my first time using them, they were prompt professional and reliable.
Description of Work
installed a toilet
Category
plumbing
Lyndell S.
5.0
04/07/2015
They are absolutely honest and reliable. My only complaint would be the price being a little high. They are a family company. I have been using them for over 20 years.
Description of Work
They came out and fixed a leak in my basement. They replaced a pipe that had small holes in it, and replaced a trap.
Category
plumbing
Shaun M.
4.0
06/20/2014
We were having a plumbing issue at our house and couldn't figure out what was going on. Bruce Solomon Inc came several times to try to diagnose and fix the problem. We eventually worked with a different plumbing company to resolve the issue. Although Bruce Solomon Inc wasn't able to resolve our issue, they were very responsive and tried extensively to address our concerns. They sent different technicians numerous times to our house to try to figure out what was going on. When we decided to work with a different plumber, they gave us a partial refund which we really appreciated.
Description of Work
Tried to diagnose a plumbing issue.
Category
plumbing
Tom C.
1.0
06/09/2014
One of their employees lives near me and drives a Bruce Solomon truck like he just robbed a bank. He almost ran me off the road this morning and then made an obscene gesture at me. Nice way to advertise your business. You may consider letting your employees know that your business name is on your trucks and to be a bit less maniacal while driving them.
Description of Work
They're gonna kill Someone
Category
plumbing
BEVERLY M.
1.0
06/07/2014
I called the company to schedule an appointment on Wedensday, June 4, 2014 to have the water faucet in the kitchen replaced and I also indicated that the water line to the dish washer needed to be checked because it appeared to be clogged. The person who answered the phone told me that they could replace the kitchen faucet but the water line to the dishwasher they might be able to do because it might be an appliance issue. I said that was fine. We scheduled an appointment for the plumber to come out on Thursday, June 5, 2014 between 10 a.m. and 1:00 p.m. On June 5, 2014, at approximtely 12:24 p.m. I received a phone call from the company apologizing because the plumber would be delayed in coming to the residence because at the present job he was working on it was going to take more time to finish the job (several hours). I was asked would I like to reschedule the appointment for Saturday. I declined the Saturday appointment. I asked when did they think the plumber would be finish to be able to get to me. The representative from the company said they didn't know it could be a couple of hours. I asked what time are we talking about, would they be finished between 3 - 5 p.m. and be able to get to me by 5 p.m. I indicated to person (a lady) on the phone that since I had already taken time off work to be at the residence that I would just wai it out. If the plumber could not be there until after 5 p.m, I would just have to wait it out. She said, she couldn't say but she would keep me updated. I called the company at 3:59 p.m. to find out the status of my service call. The lady put me on hold and when she returned to the phone she indicated that the plumber would be involved with his current project for another several hours. I stated to the lady that she told me that three hours ago when she called me at 12:24 p.m. and said the plumber would be tied up for several hours working still working on the current job. I then told the person on the phone that I called back because my instincts told me that were not planning on coming out to the residence that day. I stressed that I would have appreciated them being honest with me in the beginning and let me know there was no way the plumber was going to be able to commit to my service request on that date. I probably would not have been happy, but I would have appreciated them being truthful with me. Instead they chose to mislead me by saying he was working on a project that turned out to be more time consuming than they thought and it would be another several hours before he would be finished. That was not a problem for me because as I stated earlier I had already taken off from work to wait for the plumber to come to the residence and I would wait for him to get there. I told the person on the phone again that I would have appreciated them being truthful with me in the beginning. I also, stated how would they feel if they came out to the residence after we scheduled an appointment and I wasn's there and didn't call to cancel. Either way, "It is what It Is." Disappointment to say the least. Perhaps, the job was too small. Hmmm!
Description of Work
No show
Category
plumbing
Jerold M.
5.0
05/21/2014
Brad was excellent; we had requested someone experienced with our type of system and the Company sent out Brad, who was well-versed in radiant heat systems. Brad came the same day we called for assistance and then completed the work the same afternoon/early evening. Another company which I called with the expertise needed was not able to see us for at least a week! We had confidence in Brad's assessment/analysis of the situation, based on his understanding of our system (and other failed systems in our neighborhood). The only complaint is that the price seemed very high; the fixed price system utilized by the Company seems to be tilted very heavily in its favor towards a high labor rate. However, we proceeded with the work as it needed to be fixed by someone who understands our system, so that other issues would not arise. Our next step is to get quotes on an alternative heat system for the lower level; we will seek one from the Company, but also others, as there is no time pressure for that fix at this time.
Description of Work
Company confirmed that there was a leak in our radiant heat system (over 50 years old), and based on observation and experience, advised that the leak was most likely in the lower level zone. A turn-off valve and some other part replacements were needed to close off the leaky zone, which would then allow the other zones (and our hot water system) to operate properly.
Category
plumbing
Debra P.
5.0
05/06/2014
We have been using Bruce Solomon for 20+ years. They are very professional, competent, prompt and thorough. Can't say enough good things about them. Their prices may be a bit more than others, but they are totally worth it.
Description of Work
Emergency with heater @ 3AM; they responded by phone at 6:30AM and were at our home by 10AM
Category
plumbing
Michele T.
5.0
04/29/2014
They were excellent and hardworking. They didn’t leave until the problem was solved. The price did not reflect the number of hours they were here.
Description of Work
Replaced drain in upstairs bathroom which was leaking into our dining room.
Category
plumbing
DANIEL M.
5.0
04/08/2013
No hot water in less than 5 hours we did!! Professional fast courteous honest service very satisfied
Description of Work
Replaced hot water heater
Category
plumbing
Lyndell S.
5.0
02/25/2013
They respond quickly, and I know most of the guys now, so I think the staff isn't huge. Their office is very responsive to your requests or needs. It's not just the plumbers who are great, its the plumbers and the office staff. They're all very courteous. The quality of work has always been outstanding, and that is why I continue to use them. They are a little on the expensive side, but I stay with them because they are so dependable.
Description of Work
We had to have pipes routered out in the basement, so they routered them out for us. We have used them for years though, so you name it, they've done it. They have even done some heating stuff for us, but lots of plumbing.
Category
plumbing
Scott F.
2.0
06/20/2012
Their dealings were dishonest. They even offered me a credit but then failed to honor the credit. They were responsive & punctual however, I would never let them step foot in my home because of their dishonesty and I think they are cheaters.
Description of Work
They tried to sell me things I didn’t need. They then did work that failed then charged me to make it right.
Category
plumbing
Mary S.
5.0
02/02/2012
I don't remember how much they charged me. It was a brand new water heater and I don't know how much it cost. My experience was good. They were responsive and came out the right way. I didn't have hot water for almost a week, and I think part of the delay was because they had to get the things and get the water heater. It wasn't that they couldn't have done it. I had plumbing problems previously and was able to get them to come out pretty quickly. They are the only company I have used since I lived in this house. They are really expensive. It's hard to judge the price because they always have two people that come out. They are always really thorough. It is expensive but it looks like they put a lot of effort in what they are doing.
Description of Work
I use Bruce Solomon Plumbing Heating and Air Inc. for all my plumbing, heating and air conditioning needs. The last I used them was in May 2011 for installing a new water heater.
Category
heating & air conditioning/hvac

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    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, American Express
    Senior Discount
    $10
    Warranties
    Yes

    Services Offered

    Plumbing service & repairs. Sewers. Drains. Water Heaters. Backflow Testing & Valves. Bathroom Remodeling. Heating Service & Repair. Heating Systems. Indoor Air Quality. Air Conditioning Service & Repair. Air Conditioning Systems. Duct Sealing & Repair. Water Treatment.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Bruce Solomon Plumbing, Heating & Air

    How is Bruce Solomon Plumbing, Heating & Air overall rated?

    Bruce Solomon Plumbing, Heating & Air is currently rated 4.4 overall out of 5.

    What days are Bruce Solomon Plumbing, Heating & Air open?

    Bruce Solomon Plumbing, Heating & Air is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does Bruce Solomon Plumbing, Heating & Air provide

    Bruce Solomon Plumbing, Heating & Air accepts the following forms of payment: Check, Visa, MasterCard, Discover, American Express

    Does Bruce Solomon Plumbing, Heating & Air offer free estimates?

    Ask Bruce Solomon Plumbing, Heating & Air for details on free project estimates.

    Does Bruce Solomon Plumbing, Heating & Air offer eco-friendly accreditations?

    No, Bruce Solomon Plumbing, Heating & Air does not offer eco-friendly accreditations.

    Does Bruce Solomon Plumbing, Heating & Air offer a senior discount?

    No, Bruce Solomon Plumbing, Heating & Air does not offer a senior discount.

    Are warranties offered by Bruce Solomon Plumbing, Heating & Air?

    Yes, Bruce Solomon Plumbing, Heating & Air offers warranties.

    What services does Bruce Solomon Plumbing, Heating & Air offer?

    Bruce Solomon Plumbing, Heating & Air offers the following services: Plumbing service & repairs. Sewers. Drains. Water Heaters. Backflow Testing & Valves. Bathroom Remodeling. Heating Service & Repair. Heating Systems. Indoor Air Quality. Air Conditioning Service & Repair. Air Conditioning Systems. Duct Sealing & Repair. Water Treatment.