Founded 1982 • With Angi since September 2007
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Verified Reviews
Showing 1-25 of 28 reviews
kevin W.
01/15/2022
Dave and Justin were very professional.. In talking with Dave, he was helpful and understanding and went the extra mile, which he could have waited til Monday but didn't. Very please with the work and so glad they were able to get the hot water on again. 75 Gal tank is no small matter.. Will use them again and I recommending them to my friends..
Description of Work
Replace hot water heater on a Saturday
Category
plumbing, water heater repair
Michael H.
08/06/2018
Stuart H.
07/26/2017
John R.
07/14/2017
They do both full furnaces and all plumbing. They are really responsive too. They are just really excellent. We shopped around for it and we was right where everyone else was. Very punctual. He is our go to plumber.
Description of Work
They fixed a broken joint for a shower drain and our furnace had a water log expansion tank. He replaced that.
Category
plumbing
John R.
07/14/2017
Erin O.
03/17/2017
Debra I.
12/07/2016
We called Wes Plumbing to come out and look at our gas fireplace because the pilot light kept going out. Mike, the owner's son, came to our house and said the thermopile needed to be replaced. He took our unit, ordered the part, and installed the part at their office. We ended up playing phone tag for a couple of weeks before they were able to come out and reinstall the unit. However, once reinstalled, over the next couple of days the pilot light still kept going out. Additionally, the unit had not been secured when reinstalled (it has been secured in place before Wes Plumbing came out and took the unit). My husband called Dave, the owner, and told him the problem was not fixed and the unit was not secured in the fireplace when reinstalled. Dave said he would come out in the morning but would call before he came over. The next day Dave called at 11am and said he probably would not be over until after 1pm. However, Dave never came nor did he call again to update his status. My husband called twice later that evening and nobody answered or returned his calls. At this point we had to dispute the charge on our credit card because the issue that we paid Wes Plumbing to fix was not actually fixed. And unfortunately they are apparently not willing to come out and actually do the job we paid them for. The problem has been appropriately rectified since my initial review was posted. At the time of that posting I had received no word from the company for several days, which is what prompted the negative review. Though the fireplace did shut off a few times after the reinstallation, the problem has not repeated since Dave came out to inspect it.
Description of Work
We needed work done to our gas fireplace because the pilot light kept going out
Category
heating & air conditioning/hvac
Service Provider Response
Our initial service call on 11/14/16 for [Member Information Removed] was to diagnose a gas log set which was not operating. We called tech support for the manufacturer of the unit (Empire) for their input since there was no manual available & the unit was installed by the previous homeowner. The tech recommended we first replace the pilot/thermocouple/piazzo lighter assembly which is in conjunction with the gas valve. It's also less expensive than the gas valve & the most problematic. We ordered the assembly & returned Dec. 1st to install. Upon completion everything seemed to be working properly. We were paid and we acknowledged we were glad it wasn't the gas valve as it is the more expensive part. On Sunday, Dec. 4th, the customer called & said there was about 3 instances where either the pilot had to be relit or the main burner had gone out during operation. I arranged with him to stop over on Monday, Dec 5th but a death in the family circumvented that appointment. Our business is solely family so we were closed Wed., Dec 7th for the funeral which was out of town. Getting back in town & being behind on emergency calls, we were installing a new water service for a customer on Dec. 9th & 10th along with trying to prioritize other no heat calls, hot water heaters leaking & backed up drains. On Dec. 12th I was able to get back in touch with the customer at [Member Information Removed] and explained my situation. I arranged an appt for Dec. 15th. I spent over an hour disassembling the unit, checking gas pressures, running other appliances and any drafting issues. Reassembled & tested and could never duplicate the problem they were having. The customer did agree to call his credit card company to cancel the disputed charge.Julia B.
12/04/2016
very well, service was quick and professional
Description of Work
They were doing work at my neighbor's house and agreed to come fix our toilet, which needed the seal replaced and to be re-screwed back to the floor. I appreciated that they made time to do the repair and they did a great job.
Category
plumbing
Steve E.
11/15/2016
Yitzhak M.
10/05/2016
The service was reasonable. The plumber said he cannot fix the item, and it needs to be replaced. Since they charge more than $120 for just coming, we decided to go with it. He worked for less than 30 minutes on the disposer, and charged us $295 for the disposer and work. After he left, I found the same disposer (same brand/model), new, sold on Amazon for $64 (plus $4.99 shipping). Thus, for less than 30 minutes of simple work, he took $231. In addition, he did a tiny work in the bathroom, and charged another $100 for these additional 30 minutes. All in all, he spent 70 minutes in our house. The bill: $392
Description of Work
Fix waste disposer in the sink
Category
plumbing
Service Provider Response
In response to Mr. [Member Name Removed] negative review on Oct. 5, 2016. I responded by phone to his complaint of being overcharged for his 1/2 HP Whirlpool disposal installation. I attempted to explain our charge of $295 for labor & material including the trip charge of $55 to get the mechanic &; fully stocked truck to his house (approx 1/2 hr away). The labor to install the disposal is 1 - 1 1/2 hrs including new sink strainer, electrical disconnect & reconnect to existing trap and dishwasher drain. The price also includes 1 yr in home warranty on the disposal & connections. Mr. [Member Name Removed] main contention was the cost of the disposal he found on Amazon. The additional $97 charge on the bill was for the labor to drill out a recessed allen set screw on a Moen handle which took the mechanic about a 1/2 hr. The new handle which we robbed from a new set we had on the truck. We now need to order &reinstall this on the compromised faucet. Time we never charge for. I explained further when it comes to electrical or mechanical purchases, it's always best to let the installer supply those items since they'll stand behind them. I even compared it to my auto or HVAC mechanic that the profit the company makes on parts is needed to offset the time to purchase inventory, deliver &warrant such parts which we occasionally have to do at no cost to the customer. I further recommended he check with other plumbing companies on their charges. I don't know whether he did that but I'm confident we were very competitive in our pricing &service and will continue to be throughout the entire warranty period. That in itself is worth something! As Angie's List knows, a customer put us on Angie's List, we are not a subscriber of the company. But after 44 yrs in the trade, our small family business is fortunate that the majority of our business comes from satisfied customers who refer us to their family & friends for the honest pricing, clean workmanship & fast response to their plumbing needs. Sincerely, David W. WesolowskiKay S.
12/21/2015
William S.
01/05/2015
The plumbing team was very responsive to my emergency request and did the job promptly and professionally without a hitch. I have used this company for many years and would recommend it to anyone.
Description of Work
They replaced an old cement laundry sink (which was leaking) with a new plastic one. This project involved removal of the old sink and other debris and installation of the new sink with new faucets and piping.
Category
plumbing, drain cleaning
Dean G.
07/03/2014
We've used them for five years. They were fine. My next-door neighbor needed a plumber last week and I recommended Wes Plumbing. They're good but they're expensive. I would not use them again because I'm moving. I won't be anywhere near here.
Description of Work
Our plumber is Wes Plumbing. They did the repairs.
Category
plumbing
Jill D.
03/04/2014
Last time, they changed a loose/broken outdoor water valve. They are always prompt, friendly (but not needy/overly chatty), and efficient.
Description of Work
We have used Dave and his son-in-law many times over the last five years, for a number of different services -- from basic (small leaks, faucet installation/changes) to major (water heater). We've always been happy with their responsiveness and willingness to go the extra distance. (Several times, I have forgotten a minor plumbing irritation, and they always have/make time to fix that too while they are here.) Highly recommend.
Category
plumbing
Stephanie F.
12/26/2013
Very responsive to phone calls. Work began earlier than expected and finished on the timeline given. Wonderful to work with and very professional, even making suggestions along the way.
Description of Work
Turned 1/2 bath into a full bath. Installed plumbing for new shower. Replaced flooring in the bathroom.
Category
home remodeling
Kay S.
11/08/2013
We had been living with a chronically leaking bathtub faucet for several years. The faucet had been installed by the prior owner as part of a DIY project. Whenever a plumber was in our home we would ask them to provide an estimate to replace it. But no-one wanted to touch it. The leak became a steady stream. We called Wes Plumbing for an estimate. Dave came out the next day to give an estimate and ended up replacing the faucet that day. He had to climb into a dusty closet to get to it. It took 3 hrs but he got the job done, and took care of a couple of other issues for us as well. It's been two years and the faucet and shower still work great. We would not hesitate to use Wes Plumbing again.
Description of Work
Installed new tub & shower faucet & adjusted shower head. Replaced 2 outside hose handles including valve washer.
Category
plumbing
William S.
07/08/2013
This plumber was very prompt in responding to my call. He provided quality work and his charges were very reasonable. I have had no problem with the pipe since the repair.
Description of Work
He fixed a leak in a major pipe. A section of the pipe had to be replaced and new seals installed. This required a lot of hard work in a very confined and hot space. He also removed, from one of my toilets, old metal bolts that had once secured a toilet seat. These bolts were frozen in place and had to be sawed off and pryed loose. Not an easy job.
Category
plumbing
Eleanor H.
05/15/2012
I called Wes Plumbing on Thursday night and Brian fit me into his schedule on Friday morning. Brian and Mike arrived on time and immediately got to work installing a new laundry sink pump. They were fast and efficient. Brian offers great advice and is very knowledgeable in the field of plumbing.
Description of Work
Install new laundry sink pump
Category
plumbing
Meghan M.
04/24/2012
They were efficient, accurate with the estimate and performed above expectation.
Description of Work
Sump pump was running when we did laundry. Drains were draining way too slow. Basement had an oder. In two days work, Brian came out and jackhammered our basement floor, removed the entire old pipe (steel pipe was totally clogged and completly deteriorated), the drain gravel, flushed out the old/mildew water and replaced with PVC piping. Had to remove our washer, dryer, laundry tub and about 30 feet of pipe, tile and concrete. Replaced our laundry tub fixtures and re-routed the water line pipes. Attached washer hose to laundry tub and installed a much more efficient clean out to the pipe from the kitchen to the basement. Excellent service!
Category
plumbing
Eleanor H.
09/24/2009
Brian and Mike arrived promptly at 9:15 am and immediately got work. Brian walked me through the entire project and gave me great advice on how to layout the kitchen. He showed me several options, and then recommended the ideal option which just so happened to be the cheapest. Brian and Mike started working right away and worked straight through until 4:30 pm. They cleaned up and Brian walked me through all of his work and gave me lots of tips. Overall, I am VERY pleased.
Description of Work
Brian and Mike created a makeshift kitchen in my dining room. They ran plumbing for a laundry bin sink with a pump and set-up my washer/dryer (ran plumbing, dryer vent).
Category
plumbing
Hugh B.
09/04/2009
He is very good and does an excellent job. I have had bad experiences with some plumbers, but he has always done things right. He is very courteous, clean and does not leave a lot of mess around. He does clean work, good work and his work is effective. He might not come right away because he is very busy, so, you might have to wait for three or four days unless it is an emergency. I have used him in the past and not able to use him now because he is not a part of my home warranty group.
Description of Work
I have used him for many of my plumbing needs.
Category
plumbing
John J.
01/01/2009
They scheduled us quickly, arrived on time with the necessary equipment, and completed the jobs within the estimated time. We were very impressed with the cost breakdown handwritten with every washer, gasket, etc annotated to the penny. It reminded us of an era when one took pride in the work they did. Their costs are very fair, work is first rate, and they have become the only plumber we use. Highly recommend and have recommended several times to other friends.
Description of Work
David W. Wesolwski of Wes Plumbing, Heating, And Cooling have done many projects within the last two homes we have owned. Jobs have included servicing our original boiler system in our previous home, which another company previously did and what a sub-standard service that was. Once David got started he did it right. From minor plumbing repairs to servicing of our original Chambers Stove in our new home.
Category
plumbing
Rochelle G.
10/01/2008
Kenneth S.
09/13/2007
I felt this gentleman is a good American. He was an advocate for us when our first furnace we purchased from another company was ruined in less than ten years. He convinced that manufacture to give us $500 back. He wants things done the right way.
Description of Work
They installed a new furnace in our house.
Category
heating & air conditioning/hvac
Phone
Address
8612 Saxon Cir
Nottingham, MD 21236
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