Founded 1982 • With Angi since September 2007
Service Provider ResponseOur initial service call on 11/14/16 for [Member Information Removed] was to diagnose a gas log set which was not operating. We called tech support for the manufacturer of the unit (Empire) for their input since there was no manual available & the unit was installed by the previous homeowner. The tech recommended we first replace the pilot/thermocouple/piazzo lighter assembly which is in conjunction with the gas valve. It's also less expensive than the gas valve & the most problematic. We ordered the assembly & returned Dec. 1st to install. Upon completion everything seemed to be working properly. We were paid and we acknowledged we were glad it wasn't the gas valve as it is the more expensive part. On Sunday, Dec. 4th, the customer called & said there was about 3 instances where either the pilot had to be relit or the main burner had gone out during operation. I arranged with him to stop over on Monday, Dec 5th but a death in the family circumvented that appointment. Our business is solely family so we were closed Wed., Dec 7th for the funeral which was out of town. Getting back in town & being behind on emergency calls, we were installing a new water service for a customer on Dec. 9th & 10th along with trying to prioritize other no heat calls, hot water heaters leaking & backed up drains. On Dec. 12th I was able to get back in touch with the customer at [Member Information Removed] and explained my situation. I arranged an appt for Dec. 15th. I spent over an hour disassembling the unit, checking gas pressures, running other appliances and any drafting issues. Reassembled & tested and could never duplicate the problem they were having. The customer did agree to call his credit card company to cancel the disputed charge.
Service Provider ResponseIn response to Mr. [Member Name Removed] negative review on Oct. 5, 2016. I responded by phone to his complaint of being overcharged for his 1/2 HP Whirlpool disposal installation. I attempted to explain our charge of $295 for labor & material including the trip charge of $55 to get the mechanic &; fully stocked truck to his house (approx 1/2 hr away). The labor to install the disposal is 1 - 1 1/2 hrs including new sink strainer, electrical disconnect & reconnect to existing trap and dishwasher drain. The price also includes 1 yr in home warranty on the disposal & connections. Mr. [Member Name Removed] main contention was the cost of the disposal he found on Amazon. The additional $97 charge on the bill was for the labor to drill out a recessed allen set screw on a Moen handle which took the mechanic about a 1/2 hr. The new handle which we robbed from a new set we had on the truck. We now need to order &reinstall this on the compromised faucet. Time we never charge for. I explained further when it comes to electrical or mechanical purchases, it's always best to let the installer supply those items since they'll stand behind them. I even compared it to my auto or HVAC mechanic that the profit the company makes on parts is needed to offset the time to purchase inventory, deliver &warrant such parts which we occasionally have to do at no cost to the customer. I further recommended he check with other plumbing companies on their charges. I don't know whether he did that but I'm confident we were very competitive in our pricing &service and will continue to be throughout the entire warranty period. That in itself is worth something! As Angie's List knows, a customer put us on Angie's List, we are not a subscriber of the company. But after 44 yrs in the trade, our small family business is fortunate that the majority of our business comes from satisfied customers who refer us to their family & friends for the honest pricing, clean workmanship & fast response to their plumbing needs. Sincerely, David W. Wesolowski
Wes Plumbing Heating & Cooling is currently rated 4.7 overall out of 5.
Wes Plumbing Heating & Cooling is open:
Monday: 7:30 AM - 6:30 PM
Tuesday: 7:30 AM - 6:30 PM
Wednesday: 7:30 AM - 6:30 PM
Thursday: 7:30 AM - 6:30 PM
Friday: 7:30 AM - 6:30 PM
Wes Plumbing Heating & Cooling accepts the following forms of payment: Check, Visa, MasterCard, Discover
No, Wes Plumbing Heating & Cooling does not offer free project estimates.
No, Wes Plumbing Heating & Cooling does not offer eco-friendly accreditations.
No, Wes Plumbing Heating & Cooling does not offer warranties.
Wes Plumbing Heating & Cooling offers the following services: Replace, Install, & Repair Water & Sewer Lines, Faucets, Waterproof Sump Pumps, Sewer & Drain Cleaning, Remodel Kitchens & Baths, Dishwashers & Disposals, Increase Water Pressure, Water Heaters, Repair & Replace Boilers
BFMD, LLC is licensed and dependable plumbing and pipeline service provider in Manchester, MD. Specializing in sewer service, underground pipe repair, and video pipeline inspections, there is no project too big for our team. We even handle municipal plumbing and builder services, including public right-of-way connections, new water meter installation, and fire hydrant repair. At BFMD, we combine our years of experience with underground utilities with state-of-the-art video technology to help quickly and efficiently find and eliminate pipeline problems like clogs and corrosion. If you have an older home or property in the Carroll County area, trust BFMD for annual pipeline inspections, sewer cleaning, and underground pipe repairs that keep your property in top condition. Call today for a free water or sewer line estimate!
We are fully committed to your satisfaction and always available. Offering 24/7 Emergency HVAC services! Our HVAC technicians deliver outstanding commercial and residential services and support. Offering services at competitive prices, all of our work is guaranteed. It’s Phenomenal Air complies with the highest industry standards. It’s not right until you are satisfied! All major makes and models such as Trane, Carrier, RUUD, Lennox, Goodman, and Bryant, and others are service by skilled technicians. Complete home comfort system installations are our specialty. Visit Yelp! to read testimonials from our satisfied customers. Call if you have problems with your air conditioner, heat pump, furnace, or boiler. Serving the Greater Baltimore Metro Area and surrounding Maryland areas, we are the only contact you need to make.
American Mechanical Contractors (AMC) is owned and operated by David and Keri Tartaglia; a husband and wife team. We launched in 2003 and have had consistent growth ever since in various sectors including: commercial and residential heating and cooling, restaurants, hotels, retail operations, apartment buildings, and more! Our key to success is understanding that no customer has the same needs, so we customize each job. Not to mention, we offer competitive rates with meet or beat pricing offered. The customer is our focus, so we operate at no charge extra for evening or weekend hours like most companies. We also offer *up to* a 5-year warranty on labor! We always accommodate and prioritize emergency situations. AMC also recognizes those that work in public service by offering a year-round 20% discount to all veterans, police officers, firefighters, EMT, healthcare professionals, and teachers. None of what we do would be possible without our team of 10 men that are fully trained in the field by David. AMC is fully licensed and insured which encompasses work done by any of our team members that service your needs. We thrive on excellent customer service, dependability, and top-notch work which is evidenced by our accreditation with the BBB where we have maintained an A+ rating. This is also evidenced by the relationships we have established over the years built on trust, work ethic, integrity, and staying true to who we are. Below is a small sampling of some of the clients we have served over the years to give you an idea of our reputation in the industry: Contracted by the MD Stadium Authority to serve both Oriole Park at Camden Yards and M&T Bank Stadium The Italian Embassy in DC THB, Domino’s, Ledo’s, Little Caesars, Facci, Squisitos, and McCormick & Schmick’s Sweetside Café and The Charmery We are here to serve you and will continue to work diligently on our end to bring A+ service from the first call and beyond!