Arborcare Tree Experts, Inc.

The crew arrived on time. They talked through the project with me and then completed the work very efficiently. They left a clean, neat work site. I would definitely use them again.

saved my pine trees

They did the job well and to our satisfaction.

Had initial communication difficulty but once I got through they were very responsive.

They removed all the tree debris and even blew away the saw dust.

This company was very professional and got the job done quickly. There were also very neat.

They arrived at the appointed time. When they left, you could not tell there was ever a tree in the yard. They cleaned up everything. We were very pleased and would recommend this company

Very courteous.

The crew was on time. After doing all of the trimming, they cleaned up all the mess completely.

Estimator very professional and knowledgeable good cleanup Work done as requested

.

Very prompt response for estimate and the work was scheduled a week later. I had one large tree removed and some clean up and 2 smaller tree removed. The large tree also had the stump and roots ground out. I have had other tree work done and knew the estimate was fair. The only thing preventing 5 stars was that a portion of tree trunk was left sitting on grass too long and the grass died. Clean up was exceptional. I would definitely use this company again and recommend them to others.

The extimator didn't show up at the first scheduled appointment. When contacted later that day, the secretary said that all appontments for that day had been canceled and the customers notified due to a severe windstorm the day before that required all their personnel. Unfortunately, we had not been contacted. When the estimator didn't show up for the second appointment, the secretary said that he had called us the day before to confirm the appointment. When I finally was able to reach the estimater, he said that he had texted me previously. Unfortunately, he had me confused with his crain operator who has the same name. I explained that it was beter to call to confirm appointments, not text, to avoid such confusion. He was able to give me an estimate later that day, and it was reassuring to learn that they did contract work for Nationwide Insurance. In regard to the work itself: We have had extensive tree work done by an other company which has now been sold. We have used them for 40 years, and overall their work was excellent. ArborCare's work was acceptable. The removal of a mature hickory tree (the tallest in the nieghborhood) was done "old school" (climb up from the bottom removing limbs, take the trunk down from the top). Leaving more of the bigger limbs at the base would have reduced damage from the falling trunk sections. In addition, the Bobcat log hauler's tracks created ruts in the yard while hauling the larger trunk sections. Mats (which were not offered during during discussion of the estimate) would have prevented or minimized this. (3/4" plywood sheets were used by the previous company). The 5-man crew was knowledgable and polite, and the clean-up was excellent.

Work was done efficiently and on time. Clean up was adequate but could have been better

Our yard was overrun with bamboo that we needed cleared, and we needed several trees trimmed or removed. They showed up promptly in the morning, worked all day, and, despite a mechanical problem that required them to send for another truck, had the whole job done by sunset.

Crew done a very good job of cleaning up!

The entire experience with this company was great from the very start. Very professional service from the office and from the men who came to cut down and trim our tall trees. They went over and above when dealing with a concerned elderly neighbor who was worried about debris dropping into her back yard. She was very pleased with their detail to cleaning up. Our yard looks great!

Dan the estimator was knowledgeable and personable. Crew did good job cleaning up.

Great job by the men that preformed the tree service. On time and finished quicker then i expected. Clean up was completed with the same expertise. Great job Men.

Very friendly and helpful. Showed up in different shifts though as they were done with other jobs. You cannot beat their work for the price. Would def recommend and will use again

They did a fantastic clean up job! They were professional and completed the work in about 2 hours.