Founded 1997 • With Angi since October 2009
Service Provider Response
Since there was a misunderstanding in that this customer did not realize that the deal she bought includes one more additional fertilizer application and a soil test I am hoping this review will be revised. As we explained to the customer during our conversation after this review, the technician had knocked on the door upon arrival and did not get an answer for 5 minutes. We then went ahead and put the fertilizer down on the lawn. This lawn was very small and, therefore, only took a few minutes to apply the fertilizer. As mentioned by the customer, considerable time was taken to address some questions she raised.Service Provider Response
I am sorry this customer was not completely satisfied.Our biggest issue was that we were not told by the customer and her husband that there were any problems until 3 weeks after the job was completed. In fact, ten days after the job, when we spoke to the customer on the phone about ordering materials for more work that her and her husband wanted, nothing was mentioned. It was not until we received an email from the customer 3 weeks after the job, stating that she just opened her bill(that was sent 3 weeks prior through email), that she was so unhappy and wanted a reduction in the bill. This was because she stated we did not close the gates, did not take her bags of debris(we were never asked to take and are only able to take organic material), left a stick, knocked a rock over and did not put it back correctly. As we told the customer through email and on the phone, we were sorry that things were left that way and that we would have been happy to come back out and correct. We asked the customer if they would like us to come back and fix the rock that had fallen and were told no. I am confused by the D grade for price, as we had a contract and the price was agreed upon and should not have been a surprise.Angi Certified
Value Dry is committed to never stop fighting the damaging effects of moisture and poor air quality in your home. We transform wet basements and musty crawl spaces into dry, useful space through basement waterproofing and crawl space encapsulation. We have more than 20 years of basement waterproofing experience with the best lifetime warranty in the DC/Baltimore area. Plus, more than 10 years of experience in crawl space encapsulation and conditioning. Our services include sump installation and replacement, battery back up sump pumps, foundation waterproofing, vapor barriers, humidity/ventilation control, outside stairwell drains, window well drains, egress windows, insulation, and foundation repair. We are conveniently located between the Baltimore and Washington, D.C. beltways and our service range covers Maryland, Virginia, Washington, D.C., and southern Delaware. Our entire team, from our call center staff to our inspectors and installers, is fully committed to maintaining the highest standards of customer service and protecting your biggest investment, your home. Our work is backed by a lifetime transferable warranty and a 24/7 service team. We are very proud of the reputation that we have built through online reviews, within our industry, and among our customers. Give us a call at (888) 768-2583 to schedule a free consultation or if you have any questions.
Angi Certified
American Lawn and Tree Specialists, Inc. is a locally owned & operated company committed to providing the very best lawn care and ornamental tree/shrub care service to its customers. With over 27 years of experience, we offer free estimates where we can come out and evaluate your lawn and landscape. This is our basis so that we may provide you the service your lawn and landscape needs. Our Organic Based Lawn Care Program is proven in getting your lawn to its potential. Contact us today so we can get started improving your lawn.
Angi Certified
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BFMD, LLC is licensed and dependable plumbing and pipeline service provider in Manchester, MD. Specializing in sewer service, underground pipe repair, and video pipeline inspections, there is no project too big for our team. We even handle municipal plumbing and builder services, including public right-of-way connections, new water meter installation, and fire hydrant repair. At BFMD, we combine our years of experience with underground utilities with state-of-the-art video technology to help quickly and efficiently find and eliminate pipeline problems like clogs and corrosion. If you have an older home or property in the Carroll County area, trust BFMD for annual pipeline inspections, sewer cleaning, and underground pipe repairs that keep your property in top condition. Call today for a free water or sewer line estimate!