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Maids In USA Inc

House Cleaning, Carpet Cleaning, Window Cleaning

About us

We are a full service, family owned and operated, residential cleaning company. Our family has been in the cleaning business since 1979. We have the expertise and experience to handle any cleaning job no matter how big or small. Window cleaning, exterior and interior, starting at $10 a window (minimum 10 windows).

Business highlights

25 years of trusted experience

Services we offer

House Cleaning, Exterior & Interior Window Washing, Carpet Cleaning, Pressure Washing - Driveways, Decks, Garages. Tile & Grout Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.477 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
31%
3
8%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 51-75 of 77 reviews

Lois C.
03/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: Clean upper and main level of my house. Disappointed that beds weren't made.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$145

LARRY C.
02/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: It was fine, not extraordinary or problematic.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Kimberly V.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: I was pleased with the service - my first time getting my house cleaned.I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Hazel L.
01/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

karen W.
01/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: One of the 2 cleaners was sick. She was coughing and ran out of steam while cleaning the kitchen. B+
Rating CategoryRating out of 5
Yes, I recommend this pro

Reginald H.
12/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Clean uoper level of house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene J.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a good job over all. However there were did not clean the floor very well in the kitchen area. I'm not sure if I would use them again or not.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Ariana N.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$108

Shirley B.
11/2015
5.0
house cleaning
  + -1 more
.
Description of Work: Great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shirley B.
11/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Pamela D.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Provided two maids for 3 hours - house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Paulette R.
11/2015
5.0
house cleaning
  + -1 more
It costs $100 per visit.
Description of Work: Housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Denise M.
11/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Housecleaning - they offer 8 hrs of service but it is really 2 people @ 4 hrs each. Slightly disappointing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Maids In USA Inc
Thank you for your feedback. I apologize if we didn't make it clear to you that our deals are for 'labor hours'. I believe it is listed on our deal page but I will double check to make sure. I hope we can clean for you again and we will be reaching out soon.

CAROL H.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: date of service 10-10-15
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maids In USA Inc
Thank you for the review! Hopefully, we can clean for you again.

Hazel P.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maids In USA Inc
Thank you so much for the review!

Dorothy L.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maids In USA Inc
Thank you so much for the review! We will be in touch to discuss any other cleaning needs you may have.

Peter M.
08/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: We've used Maids in USA for many years - for biweekly house cleaning. Quality of work is adequate. Where they excel is schedule changes or cancelations - easy to work with. Ability of workers to speak English is limited - sometimes really have to work to get them to understand special instructions.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Timothy W.
08/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Performed home cleaning service. Joann and team were excellent as well as professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maids In USA Inc
Thank you for the review!

Nancy R.
08/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: continue to use their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maids In USA Inc
Thank you for the review! We are very happy to be working for you.

Karen I.
08/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maids In USA Inc
Thank you for the review!

John K.
08/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maids In USA Inc
We appreciate the great review!

Cynthia J.
08/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I'v very happy with their work!! Floors, bathrooms, dusting!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Maids In USA Inc
We are so happy you are pleased with the service we provided! We will be in touch to see if there is anything else we can do for you!

Robert W.
08/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: The service provided was house cleaning. No windows were done which was expected. Overall satisfaction was good.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maids In USA Inc
Hi (Removed members personal information), Thank you for your feedback. I apologize that your windows were not done. Usually, that is an extra service and I apologize that we did not let you know that windows are not normally done in our regular cleaning. We would be happy to come back out and get it taken care of for you.

CAROLYN R.
07/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Maids In USA Inc
Thank you for the review! We will be in touch to see if there is anything else we can do for you.

HEATHER S.
06/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned living room, den, kitchen, bedrooms and bathrooms. Did not move anything, even small items like towel rack to vacuum behind it.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Maids In USA Inc
We are sorry to hear you were disappointed with the service we provided. Our cleaners take great pride in their work and we would like an opportunity to make it up to you. We will be in touch to see if there is anything we can do to make it right. Best, Brice Maids In USA

Contact information

9101 Cherry Ln Ste 111, Laurel, MD 20708

www.maidsinusamd.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Window Cleaning

FAQ

Maids In USA Inc is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Maids In USA Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maids In USA Inc offers free project estimates.
Yes, Maids In USA Inc offers eco-friendly accreditations.
No, Maids In USA Inc does not offer a senior discount.
No, Maids In USA Inc does not offer emergency services.
Yes, Maids In USA Inc offers warranties.
Maids In USA Inc offers the following services: House Cleaning, Exterior & Interior Window Washing, Carpet Cleaning, Pressure Washing - Driveways, Decks, Garages. Tile & Grout Cleaning.

Contact information

9101 Cherry Ln Ste 111, Laurel, MD 20708

www.maidsinusamd.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed