Lehnhoff's Landscaping

Went extremely well. They guided me and I received exactly the quality and the amount I needed. They are professional and patient even when I was indecisive. I will skip even contacting other companies in the future and go straight to Lenhoff’s!

Our project was supposed to take a month per our contract. The owner (Robert) had a baby and we patiently waited while he took 4 weeks off our project to attend to family matters. But then he never came back full time. Our project is 2 months over due and in the past month he has only put in two Saturdays. He says this is because of rain but it hasn't rained 28 days this month. We can't get him to complete the job and meanwhile we have a backyard halfway complete and a fence down that is a hassle because of our dogs. Moreover, much of the work that has been done is shotty. The patios are uneven to the extent that furniture wobbles on them. He doesn't oversee his workers and they don't know what they are doing. They dumped debris such as gravel in our compost bin and planted shrubs smack up against the house. Help Angie!

First off let me say that the crew was wonderful and they did a great job. The problem here is with the owner. He came out for an estimate in September and we agreed on the work. I wrote him a down payment check for $1000 about 2 weeks later and we agreed via email that the work could be done prior to the winter. Fast forward to spring! After multiple contact attempts via email and phone Robert (the owner) finally got back to me to get the job done. He showed up without even ringing the bell and tried to assess the area for his crew and sneak away without being noticed. Luckily I caught up with him and let him know that I wanted this done ASAP considering he "guaranteed" his work to be done quickly. The crew arrived the next morning and they completed the work. I was then contacted by Robert for final payment via email about a week after completion. He didn't send an invoice or even stop by to check on the work. He didn't even bother to pick up the yard sign! I had reached out multiple times for him to come and get it and when he finally contacted my wife he said he'll be stopping by, but never did. Guess that's free scrap metal for me and he must be doing well enough that a sign is no big deal. Anyway, after he finally sends me an invoice I paid him and finally was done with it. Like I said, the crew did a great job and were the only good thing here. The owner is a terrible business man and apparently doesn't care if he considers your job "small". He was also obnoxious and never courteous with his communications or ever punctual. Just silence. Overall terrible...

unknown

Picked up a business card for Lehnhoff's Landscaping at Wirtz and Daughters. I emailed them about an estimate for a hardscape project that would include steps to a newly installed swimming pool and a flagstone walkway. An appointment was made for 5/23/14 at 5:30 pm. I received a phone call from them saying they would be about 15 minutes late. A young man, (i forget his name) showed up at 6:45 pm. Frankly, by that time I thought they weren't going to show. We discussed the project, he took some measurements and said he would get back to me. After 10 days, when I didn't hear anything back, I emailed them again to see if they had an estimate for me. As of this writing, there's been no response. Communication is key! I might have forgiven the late arrival for the estimate, but since they have been incommunicado ever since, I could not possibly use them now.

Excellent

there were some bumps along the way, but a fair job overall

Before I had a membership to Angie's list, I contacted Robert for an estimate for a paver patio for our townhouse. I saw their ad in the Clipper magazine and after some googling of their company they seemed reputable and competent. Robert was very responsive via email, and came out next Monday. He was very competent and friendly. He answered all our questions and explained the process to us. After getting an estimate: ~6k for 300 sq ft (includes removal of small wooden patio area; grass removal, installing drainage), he said he would get us an written estimate by Thursday. I told him not to hurry and if he needed more time it would be ok since we weren't in a hurry. After a week went by I emailed him about the estimate but he never got back to me. After a month I gave up. My husband and I told him we were in no big hurry to get the patio done this year and would have to look to see if we have the funds. In reality we had the funds and just had to think if it was worth it since we would just use it to expand our large container garden. Anyways maybe they didn't take us as serious customers, but its better to know now then when we pay them. My husband and I are very disappointed. We will be contacting other companies for an estimate.