Full service painting company serving the tri-state area. Family owned and operated.
Cabinet refinishing
Epoxy
Full interior and exterior painting services
Staining
Business highlights
8 years of trusted experience
Family Owned & Operated
Services we offer
Cabinet Refinishing, Epoxy, Full Interior and Exterior Painting services, Staining
Emerson Paints: All Sales, No Service If you’re considering Emerson Paints, let me save you the trouble: don’t. I responded to one of their Instagram ads and was immediately bombarded with phone calls—relentlessly. Once I was ready, I called back and scheduled a free estimate. The sales rep they sent was personable, knowledgeable, and assured me he’d been with the company for ten years. That part actually felt promising. He gave us three tiers of service, and my husband and I chose the middle option. I even went to the paint store the next morning to pick out my color. I texted him with my selection and… crickets. Days passed. I followed up. He apologized and promised to get back to me. He didn’t. Eventually, I called the office directly, only to find out we weren’t even on the schedule. That’s when the owner stepped in—sounding every bit the overpromising, fast-talking salesman you hope never to deal with. He assured me we’d be fit in the following week and that he was “putting his very best guy on it.” Then the day arrived… and a truck pulled up with a completely different company name and logo on it. Turns out, Emerson subcontracted the work without telling me. Not even a mention. Total bait and switch. To make matters worse, the sales rep had promised I wouldn’t have to prep anything in my kitchen. But when I asked the owner, I was suddenly responsible for clearing countertops and emptying the front of all my cabinets. My kitchen was a disaster zone for a week—all based on bad information. Then came the most unbelievable part: on day two of the project, an Emerson employee came to "check on things"—and let himself into my home. No knock. No doorbell. No hello. Just strolled right in like it was his place. I was stunned. The one saving grace? The subcontracted crew was excellent. They were professional, efficient, and lovely to work with. I would’ve happily hired them directly—for a likely much lower price—if Emerson hadn’t been the middleman. (Message me if you want their name; they were fantastic.) Emerson Paints, on the other hand? Not a single follow-up. No call to see how the job went. Nothing. Their last contact with me was their guy walking uninvited into my house. Bottom line: Emerson Paints is overpriced, unreliable, and dishonest. I wouldn’t recommend them to anyone.
Description of Work: Kitchen Cabinet Painting
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,700
Response from Emerson Paints, LLC
Hi [Member Name Removed]! I’m sorry that this has been your experience with us! We always strive to be over communicative with our customers and it sounds like we dropped the ball in that regard. We are so glad to hear that the painters did an excellent job. We have a large team of professionals that all do excellent work. We also have a manager that checks up on every jobsite. So I apologize that caught you off guard.
Patricia Rutledge
12/2024
5.0
Google Review
Emerson Paints is an awesome company to work with. Very professional, outstanding work, and craftsmanship. Highly recommend for all your painting needs.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tammy Kuykendall
12/2024
5.0
Google Review
Several emails and or text few days before our original meeting date and text that they were coming in that day and at what time. Very punctual on time. Luke came to look my rooms and staircase over. Very nice very friendly very respectful.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Emerson Paints, LLC
Thank you, Tammy, for your kind words! We’re so glad to hear that our communication and punctuality stood out to you. Providing a friendly, respectful, and professional experience is always our goal. We truly appreciate your feedback and look forward to assisting you with your project!
Barbara DeUgarte
12/2024
5.0
Google Review
Very good job! Painters were extremely pleasant and went out of their way to be helpful and careful of the house and furnishings. I would normally not give them a review because it is on Google which I avoid like the plague but I wanted to let people know that they did an excellent job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Emerson Paints, LLC
Thank you, Barbara, for your thoughtful review and for taking the time to share your experience despite your usual preference. We’re thrilled to hear that you were pleased with our work and that our team’s care and helpfulness stood out. Your kind words mean so much to us, and we truly appreciate your support!
Jim Colombo
12/2024
5.0
Google Review
They did a nice job painting the doors in my shop
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Emerson Paints, LLC
Thank you, Jim, for your kind words! We’re glad to hear you’re happy with the job we did painting the doors in your shop. Your satisfaction is important to us, and we look forward to helping with any future projects!
Jean Grubesky
12/2024
5.0
Google Review
Very good experience
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Emerson Paints, LLC
Thank you, Jean, for sharing your feedback! We’re so glad to hear you had a very good experience with us. Your satisfaction means a lot, and we look forward to assisting you with any future projects!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Epoxy Flooring,
Cabinet Refacing and Refinishing,
Exterior Painting,
Deck Maintenance
FAQ
Emerson Paints, LLC is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 AM
Tuesday: 9:00 AM - 6:00 AM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
Saturday: Closed
Emerson Paints, LLC accepts the following forms of payment: Check,CreditCard,Financing Available,Venmo,Zelle
No, Emerson Paints, LLC does not offer free project estimates.