Royal Flush is a family owned & operated customized housecleaning service, since 1985, serving Montgomery Co, Frederick, Hagerstown and NW DC. Our trained ace teams professionally clean your home, with an experienced English speaking supervisor on every team. The duo Queen of hearts management team, Patricia and Sandy, are accommodating and responsive. Upon request, we use green products, at no additional cost. Additional email - [email protected]. Additional phone number - (240) 477-6745. Additional address PO Box 2367 Hagerstown, MD 21741. Bio Rich Green Care is our Outdoor Landscape Division, a premier landscape service!
Notwell. Initial was rain delay and the second appmt called Sunday eve about 5 and wasn't sure he could get a team out. I said forget it.
Description of Work: Couldn't make apptmt twice. Once due to weather and then once too late on Sunday eve. If Mount Airy is too far should not advertise they do this area.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Royal Flush Cleaning Inc
We are sorry this did not work out.
Chenyang T.
04/2015
5.0
house cleaning
 + -1 more
They came afternoon and completed all what we planned. During their work, it was raining for about twenty minutes but they did not have a rest. Good job.
Description of Work: trim brushes and so on
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Carin R.
04/2015
5.0
house cleaning, landscaping, lawn service
 + 1 more
very easy to communicate with work completed efficiently
Description of Work: clean up yard, mulch and planting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Lynne M.
04/2015
5.0
house cleaning, lawn service, leaf removal
 + 1 more
The appointment was scheduled within a few days. The work was done well. The two workers were thorough, careful, flexible, and polite. I would use them again and may schedule regular lawn mowing with them.
Description of Work: Spring lawn cleanup: raked and shredded leaves and weeded vegetable garden bed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Frank D.
04/2015
5.0
house cleaning, landscaping, lawn service
 + 1 more
While there were scheduling problems due to weather and availability of staff, they did the job well working until dusk to get it done. All I can say is results far exceeded expectations. Based on previous experience with landscapers I estimated the labor hours to do the job and was completely surprised to see how they completed the job far below my estimate. I will certainly use them again.
Description of Work: Yard cleanup, edge beds, apply mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$175
Cheryl S.
04/2015
5.0
house cleaning
 + -1 more
They were there for about two hours. They do a good job. I've continued using them. I'm using them as a regular service now. The price was reasonable.
Description of Work: They cleaned my house - main level and upstairs, two floors. It is a four bedroom house. It was basic house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$119
Meredith H.
03/2015
5.0
house cleaning
 + -1 more
My wife and I were hosting her family for her birthday and so I decided to get the house cleaned professionally as a surprise. I looked on Angie's List and saw the positive reviews and the big deal for this company. I contacted them with fairly short notice and they were able to get me scheduled in time to get the house cleaned before my wife's birthday. The cleaners showed up the day scheduled and were friendly and did a great job cleaning the house. My wife and I were very happy with the service provided.
Description of Work: 5 hours of house cleaning split between two cleaners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Royal Flush Cleaning Inc
We appreciate your comments.
Joy S.
03/2015
5.0
house cleaning
 + -1 more
Two cleaners arrived on time. I showed them the house and told them what I needed done. They were wonderful, quite professional and very pleasant. I liked their work so much that I have signed up with Royal Flush for weekly cleaning.
Description of Work: Cleaned my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Royal Flush Cleaning Inc
Thanks, we appreciate the opportunity to provide regular service.
Paulette C.
02/2015
4.0
carpet cleaners, house cleaning, floor cleaning
 + 1 more
There was one issue with communication with this company. I asked them not to clean floor in my office. One girl spoke English and understood me, but it must not have been communicated to the other girl. My floor was cleaned and was ruined. They were wonderfully communicative regarding the issue and corrected the problem. The rest of the house turned out very nice and they stayed until I was satisfied that the floor was to my satisfaction. They didn't charge me for this service and they came another time to make sure everything was turned to original state.
Description of Work: Housecleaning and floor cleaning.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$239
Stephen E.
02/2015
5.0
house cleaning
 + -1 more
Cleaning crew was efficient, cleaned everything, washed mirrors, vacuumed, did a really nice job on kitchen and bathrooms.
Description of Work: Did a whole house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$125
Response from Royal Flush Cleaning Inc
Thanks, so glad you are happy with the service. Sandy
Celia C.
01/2015
5.0
garbage collection, lawn service, leaf removal, tree service
 + 2 more
I was very happy with that. They were very efficient, showed up on time and charged a fair price. I have about 2 acres, but they didn't have to do the entire area. It was just around the house.
Description of Work: I had a Big Deal from them for four hours of lawn cleanup. They cleaned up leaves and sticks from the trees. They cleaned the flower beds and other things like that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Alix P.
01/2015
5.0
house cleaning, lawn service
 + 0 more
Went better than expected. They cleaned about 3 weeks worth of leaves from 7 trees; mulched everything, left the yard in front and back in immaculate shape. Would use them again.
Description of Work: Cleaned my yard, mulched leaves, etc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Svetlana G.
12/2014
5.0
house cleaning, lawn service
 + 0 more
I contacted Jon from BIO-RICH GREEN CARE via email and we scheduled fall leaf cleanup for today. He was very professional, they were running slightly late and he called to let us know. We showed what needed to be done and Jon and his crew got right to work. They cleaned everything around our house: huge back yard, deck, between bushes, etc. We probably would have taken a whole day to do as good of a job, they were done within a couple of hours!!!! I have worked with many gardeners and it has been a frustrating experience, this is not the case with these guys. I look forward to working with Jon in the future, will definitely be contacting him for all our gardening needs.
Description of Work: Fall Leaf Cleanup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Olivia K.
12/2014
4.0
house cleaning, lawn service
 + 0 more
This review is for Bio-Green, the partner service to Royal Flush house cleaning. They ran two hours late, which had me worried as it's the latest any service provider has arrived for us. They said the previous job went longer than planned. Perhaps it was far away too. Anyway, Jon and his associate got to work immediately after hearing what I needed done and what could be done if time remained. They blew and raked our very large front yard which wrapped around the side, and the very long driveway. They also went round back and cleared the stepped pathway, which was a nice touch. Essentially the front took the whole two hours and when they were done, it was as clean as a new pin! I couldn't believe our yard could look so immaculate - never does when we blow and rake ourselves, but then that's why we are now asking for help. As a few minutes remained, if that, I asked if Jon could blow the leaves and debris off the wire mesh canopy over our heat pump, and he did a better job than I ever could. I will call them a second time before the next leaf pickup. I do hope they won't be late. I will also be asking them to clean the roof and gutters. Jon suggested next time cutting the bushes back from the house and windows, which is a good idea. I look forward to working with Bio-Green and seeing how well our yard comes along under their care.
Description of Work: Blew and raked leaves curbside for county pickup. Two guys for two hours (equalling four man-hours).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
punctuality
2.0
Yes, I recommend this pro
$119
Deborah M.
12/2014
5.0
house cleaning, lawn service
 + 0 more
Wow. I'm incredibly impressed with this service. Not only was their estimate the lowest of other estimates I received on Angie's List, the service was prompt (considering this awful weather), professional, and they did an EXCELLENT job. My yard looks beautiful! I would definitely recommend them to anyone looking for landscaping, yardwork, etc. I will be using them again when spring comes (which can't be too soon....!).
Description of Work: A fall cleanup of my yard -- trimmed bushes, mulched front yard, and cleared the leaves from both front and back of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Arlene S.
12/2014
3.0
house cleaning, lawn service
 + 0 more
I was contacted that they did not service my area. They stated that Angie's List has an incorrect map for their service area. Although they responded quickly after my purchase they had not responded to the phone messages I left before I made the purchase. I was very disappointed.
Description of Work: .
Rating Category
Rating out of 5
$119
Response from Royal Flush Cleaning Inc
We apologize, but you should have no problem in receiving a refund for an area that we don't service.
liahona C.
12/2014
5.0
house cleaning
 + -1 more
I had to provide my own bleach for cleaning the shower, but other than that, no issues.
Description of Work: Four hours of cleaning for $99 - a special found on the Angie's List website. Gladis deep cleaned the kitchen and all four bathrooms in that time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Henry J.
11/2014
1.0
house cleaning
 + -1 more
A company like Royal Flush should not associate with third party vendors and tarnish their reputation.
Description of Work: Royal Flush did not provide the service. Apparently they( Royal Flush) must contract to a third party vendor to do their landscaping work. That vendor called and set up the appointment. On the day of the appointment, he did not show and when I called Royal Flush, her comment was " He does excellent work but is not very organized in his scheduling". She offered to call him and did. She called me back and said he double booked me with another customer. At that point I was so upset and frustrated, I chose not to use their service.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$119
Mary E J.
11/2014
4.0
house cleaning
 + -1 more
This service was fine and everything worked out well.
Description of Work: $119 for Five Hours of Housecleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$119
Amanda B.
11/2014
4.0
house cleaning
 + -1 more
Prompt and effiently worked to clean up our yard. No complaints
Description of Work: General lawn clean up and mowing
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Marcia & David R.
10/2014
5.0
house cleaning, floor cleaning
 + 0 more
They're excellent! I'd asked them to do just the 1st & 2nd floors of my home -- not the basement. Without me telling her, she moved furniture to get behind the furniture, cleaned out the cobwebs, and cleaned my kitchen very well. I even got her recommendation on what she uses on my appliances. I was pleased -- she was very thorough. Nothing was missed. Maria was very pleasant, too.
Description of Work: I bought a deal for $119 for 5 hours of deep cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Royal Flush Cleaning Inc
Thanks, so glad that all went well.
Shelagh S.
10/2014
5.0
house cleaning
 + -1 more
Great, they did a nice job.
Description of Work: general cleaning; vacuum, dust, map
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$119
Ryan G.
09/2014
5.0
house cleaning
 + -1 more
They were very professional and on time. Did a through job and we have them scheduled on a bi weekly schedule now.
Description of Work: General house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Royal Flush Cleaning Inc
Thanks, we appreciate the opportunity to serve you.
Mark W.
09/2014
5.0
house cleaning
 + -1 more
The manager, Sandy Stillwell, was very easy to work with in terms of preparing an estimate and scheduling our first cleaning visit. Rosabel did a great job! I had my doubts about the hardwood floors, since I've never had them before, but they are gleaming. The house smells so fresh, with no harsh chemical odors. We're very pleased.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Royal Flush Cleaning Inc
Thanks so much for your kind review.
Peggy B.
09/2014
5.0
carpet cleaners, lawn service
 + 0 more
Excellent. Arrived on time did all work in allotted time frame. Even put down some grass seed in bare spots.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Lawn and Yard Work,
Landscaping,
Carpet Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Tree Service,
Leaf Removal,
Plumbing,
Garbage Collection
FAQ
Royal Flush Cleaning Inc is currently rated 4.5 overall out of 5.
Royal Flush Cleaning Inc accepts the following forms of payment: Check
Yes, Royal Flush Cleaning Inc offers free project estimates.
Yes, Royal Flush Cleaning Inc offers eco-friendly accreditations.
No, Royal Flush Cleaning Inc does not offer a senior discount.
No, Royal Flush Cleaning Inc does not offer emergency services.
No, Royal Flush Cleaning Inc does not offer warranties.
Royal Flush Cleaning Inc offers the following services: Housecleaning, Floor Cleaning, Window Cleaning.