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COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Our world is tackling a crisis of extraordinary human and business impact, and we stand in solidarity with all who have been affected by the global coronavirus (COVID-19) pandemic. The well-being and safety of our team, their families, and our customers remain our top priority. With that in mind, we are closely following best practices and guidelines recommended by federal, state and local authorities to provide a healthy work environment and minimize disruptions to our clients.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

American Pest

Founded 1925 • With Angi since October 2005

4.7

(1192) Verified Reviews

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Business Details

Phone Number

Address

11820 W Market Pl

Fulton, MD 20759

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Description

American Pest is offering disinfectant and wipe-down services at this time to combat the spread of COVID-19. As always, we offer top rated pest control for the home and business; servicing D.C., Maryland and Virginia for 90+ years. Proven and reliable pest control for rodents, ants, mosquitoes, bed

Verified Reviews

A few reviews for this pro...
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Jeanna Gibson L.
3.0
04/06/2022
Had to call repeatedly to get the estimate and follow up myself until the owner called me back and took care of me personally
Description of Work
Lose holes and extermination
Category
pest control
Chris J.
3.0
02/10/2022
Effective but expensive for on going
Description of Work
rat control
Category
pest control
kenneth W.
5.0
06/16/2021
It went okay. They were professional.
Description of Work
They sprayed the yard for mosquitoes.
Category
pest control
V B.
1.0
10/09/2020
Terrible. Had to hunt them down to receive my second spraying. The gentleman that came the second time was here maybe five (5) minutes. I waited four (4) hours to go downstairs to make sure the basement door was secure and saw the biggest spider very alive hanging by the window. I retrieved my own spray and chased the spider across my basement wall. As I’m doing that I noticed other spiders in various corners very alive and moving. For the money American Pest charges the service sucks. In this economy they ought to be happy to even have business. I would never recommend this company to anyone but I will share the **** poor service they offer smh. Very disappointing. Seriously, just use your own spray. Open your windows, spray your baseboards, then leave the house for a few hours.
Description of Work
Exterminating services needed for spiders and ants
Category
pest control

Service Provider Response

Hi there, thank you for bringing this to our attention. We are sincerely sorry you had such a frustrating experience. This is not up to our usual standards and we hope you will give us another chance. I do not have enough information here to send account specifics to our customer service team if you can give our office a call or email us at customerservice@americanpest.net. We certainly want to make things right and be sure our technicians are setting the standard moving forward so this does not happen again. Thank you for your feedback.
Joanna K.
2.0
07/19/2020
Nobody came to my first appointment that was supposed to be on Tuesday, June 16th. I asked the date twice during the phone call and I wrote it down right away. Then, on Friday 19th a tech comes, saying this is the right day. It wasn't but I let it go as miscommunication. He says that the initial $200 treatment takes an hour and he only has 30 minutes, so he needs to come later to complete it. He said that someone will call me to make another appointment. No one called for 3 days. I made an appt to complete the initial treatment, the soonest they had was in another month. I hired them because of the carpenter ants that damage the walls inside. The proper treatment is supposed to treat the ants inside the walls. American Pest only sprays an insect repellent around the foundation. It did absolutely nothing to the carpenter ants or to any other insects in the house. I called 2 weeks later to discuss it. When I called the 1st time and chose a "new customer" extension, somebody called me back on a weekend. I thought it was a sign of prompt, responsive service. When I chose an existing customer extension, my call was cut off twice while waiting for someone to pick up. When a woman picked up on my 3d try, she said she only takes messages and someone will call me back. I described my concern about the inefficient treatment, she seemed to record it. It's been 3 weeks, nobody called me back. I'm done with them. I bought a treated aerosol foam to apply to cracks and opening in the walls that gets rid of the carpenter ants. I'm in the process of hiring a person to apply it around the house. I have no idea why I would need to pay $50 monthly for an unresponsive service that does nothing to get rid of the common carpenter ants.
Description of Work
pest control
Category
pest control
Jessica S.
5.0
06/16/2020
Technician was super professional and prompt. Treated our biggest concern first being the carpenter bees, and explained the treatment. Performed yearly service treatment plan and explained treatment, process and what to expect in the next few weeks. Then went over what to do if we noticed an issue before the end of the month. Love the fact that they offer services are friendly to pet and children. Very happy customer.
Description of Work
Carpenter bees and general ground bugs
Category
pest control
Mariam K.
1.0
06/11/2020
We used Wards for getting rid of termites in 2015. They came the following year, 2016, for a follow up and things were still good. Then Wards was bought out. We called them again for an inspection and the inspector came out in 2017 and noticed the possibility of termites again. A supervisor disagreed and we were told not to worry. In 2018 they cancelled our appointment and never came. Last year, 2019, I called again and left numerous messages for them to come do an inspection and they never responded. Now it is 2020 and I suspect the termites are back. We have been calling and leaving messages with their call center but nobody calls back. So much for the 7 year warranty we were given.
Description of Work
Termite plan
Category
pest control
Leila S.
5.0
06/05/2020
Excellent service, clear information, and noticeable results!
Description of Work
Rat abatement
Category
pest control
gloria B.
1.0
05/26/2020
When American pest called me to do service I agreed when their inspector came out one he was late, two he had the audacity to put his feet (with shoes) on our bed and when he was done flipping the mattress upside down he didnt even attempt to put it back I didnt expect him to put the sheets back on but atleast put the mattress where you found it. I realized that this wasnt the company for me after that moment. A few weeks later I get a inspection invoice for $100. When I called the company the receptionist said their would only be one person at the office who is responsible for informing me during the initial call (which he didnt) and when i spoke to him he said "Theirs no refund, just pay the bill and get it over with" which i refuse to pay because I wasnt informed nor did i sign any contract which states such a thing!
Description of Work
Bed bug inspection
Category
animal removal
Charlotte V.
5.0
05/23/2020
Kevin showed up on time and was very thorough and professional in his explanation of the possible causes and left bait for the rodents. I would hire him again!!
Description of Work
Rodent infestation
Category
animal removal
Lee R.
4.0
05/21/2020
OK- They didn't go up to my 3 story eves to spray as assured by the salesman.
Description of Work
Carpenter bees removed
Category
pest control
Robert V.
5.0
05/14/2020
Rassaun was an excellent technician. The first day he came, he realized it was too cold to address our ground bee problem. When he came back two days later when it was warmer, he made a point to describe everything he did to address the problem and what to expect in the short term. I was impressed by his professionalism.
Description of Work
Removal of ground bee nest
Category
pest control, animal removal
Bona Y.
5.0
04/22/2020
The service attendant over the phone was incredibly knowledgeable and listened so keenly and provided helpful information. She spend a great deal of time on the phone with me to give guidance and assurance even though i did not need to utilize this company's services at this time. I will most certainly reach out to this company for any future needs. Customer service was phenomenal. Thank you.
Description of Work
Consultation on carpet beetles
Category
pest control, animal removal
Saundra H.
5.0
11/09/2019
The technician was supper. Randall was very thorough and knowledgeable. He inspected the house and quickly determined what needed to be done. He was pleasant and such a gentleman. My husband and I will continue to request this service provider and this technician.
Description of Work
Thoroughly checked all exposed areas and plugged them up. Also refilled all stations inside and out.
Category
pest control
Christel W.
5.0
11/02/2019
Within days it appeared that we were rid of the rodents. The improvement to the H&V will take longer to measure but the results are an obvious improvement so we've bright expectations. Finally our interaction with the team was excellant. We give them the highest marks.
Description of Work
Rodents & Insulation
Category
pest control, insulation
Laverne G.
4.0
09/12/2019
They come out every other month to service my house. It was great, they were on time and professional.
Description of Work
They did some pest control for mice in my house.
Category
pest control
Jasper S.
5.0
09/04/2019
The inspector arrived early, but waited patiently for me to get home, even doing a bit of prep work. He talked me through all aspects of the job, showing me around, and I felt comfortable with his recommendations. We scheduled the treatment for a few days out. The only complaint I have regarding the actual work is that the technician arrived about an hour beyond the initial window I was given and did not call. Thankfully I had to stay home for other business that day. When he arrived however, he was professionalism and worked efficiently.
Description of Work
Termite Inspection and Treatment
Category
pest control
Cindy H.
1.0
08/09/2019
Worst service EVER!!! Do no hire these people. They charged me over $700 dollars for two services in that didn't even work. They are a bait and switch with charges. They charge $249 for initial service then they to put you on a monthly plan because it would be cheaper if they have to continue treatment, but they don't tell you that they charge another $249 to get the monthly fee started. DO NOT HIRE THESE PEOPLE!!! Biggest rip off ever
Description of Work
pest control
Category
pest control
Robert K.
1.0
07/11/2019
I was given a date and a 2-hour window for the exterminator to arrive and was told that I'd be called 30 minutes before. I waited 30 minutes after the window closed and called and was told that they would have to get in touch with the exterminator. Some time later he appears at my door with no phone call, but fine, he was there. Except he immediately says he has to move his car b/c he's not parked legally. I tell him that there is a space behind my building and give him directions to get there. After an insanely long time for someone to find a parking place, I called the exterminator and he was on the road going to his next appointment. No phone call to alert me that he wasn't coming back and no explanation for why he didn't park in the absolutely free and empty spot behind my building. I called the company and the operator laughed knowingly and said that exterminator was like that. Why he has a job there or was assigned to me was never explained. They rescheduled me for later in the week which already sucked. A different technician came on the rescheduled date and did his thing (he didn't call beforehand and arrived right at the end of the window, but again, fine he's here). I was first told that I should wait a week and after a week with plenty of roaches still running around told to wait an extra week. B/c of the holiday I ended up waiting 3 weeks, and still there are plenty of roaches and no sign of them being under control. So I called the company again and they were planning to make me wait another week before someone came out and they were going to charge me full price for a job that they clearly hadn't done right the first time. But the kicker was they had no record that they had originally sent a completely incompetent and unprofessional exterminator the first time. It's bad enough that that happened but with no apologies and then erasing it from their records, that shows to me that they don't care at all about their customers.
Description of Work
Cockroach extermination
Category
pest control
Matthew H.
2.0
06/29/2019
The guy showed up on time, and he was professional. However he put this carpenter ant bait on my baseboard, after leaving it there for weeks for any potential ants to eat there was still a lot of it left. So the bait became as hard as a rock. I could not get it off without taking the paint off my baseboard. He did set traps for mice, but he was were not able to find outside where they are coming in. Two guys from this company checked on 2 occassions and saw no entry way for mice. I also ended up disposing of the dead mice myself. So basically I paid $99 just for them to out some ant bait and mice traps. $15 of something I could have done myself. Waste of money.
Description of Work
Spray for bugs around perimeter. Set bait for carpenter ants. Set traps for mice.
Category
pest control
KM W.
5.0
06/20/2019
We have hired Ward’s before they merged with Innovative (first hiring about 8 years ago through Angie’s List) and continue to be pleased with the quality of service and the 30 day guarantee where they will return at no extra cost if more application is needed. While Angie’s List did not offer a discount, Ward’s did apply a seniors discount, which is greatly appreciated.
Description of Work
Every few years, tiny centipedes emerge in our finished basement and this year, we found them on the main floor of our home.
Category
pest control
Joanne L.
5.0
06/04/2019
So far, so good. Have seen only 1 or 2 since the treatment,
Description of Work
ants in the kitchen and dining room
Category
pest control
Wilbur W.
5.0
06/02/2019
Their phone contact was cordial and scheduled an inspection for a convenient time. The technician came out on time and inspected the house, finding no evidence of termites. He quoted a preventative termite service, but did not do a hard sell.
Description of Work
Termite inspection
Category
pest control
Laura J.
5.0
11/18/2018
Perfect. Service was prompt and I received my inspection certificate as promised. I would recommend to all.
Description of Work
Termite Inspection
Category
pest control
Marsha M.
5.0
11/10/2018
American Pest came the next day for an inspection and confirmed there was no infestation problem. Efficient and confident about their assessment skills.
Description of Work
We bought a new mattress and delivery staff “thought” they saw moths and wouldn’t remove old mattress or deliver the new one. needed a confirmation that no insects were present
Category
pest control

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    Business Highlights

    24/7 Service Offered24/7 Service Offered
    Emergency Services OfferedEmergency Services Offered
    Eco FriendlyEco Friendly
    Wears MaskWears Mask
    Pest Control
    Licensed
    Trade License Number
    31802
    Trade License Locale
    Maryland
    Trade License Authority
    Maryland: Pest Control
    Trade License Expiration
    06/30/2023
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Looking for top-rated pest control in the D.C., Maryland, and Virginia area? We have been servicing homes and businesses in the area for over 90 years, and our highly-trained, certified professionals are experts in getting rid of all kinds of pests, from ants and mosquitoes to bed bugs and termites. We offer a number of different services and packages to suit your needs, including our eco-friendly and pet-friendly options that are safe for your family and pets. Best of all, our ongoing services come with a pest-free pledge, which means that if pests return in between your scheduled visits, we'll come back at no additional cost. Call American Pest today to learn more about our services!

    Services Not Offered

    Wildlife removal services, bird control.

    Frequently Asked Questions & Answers about American Pest

    How is American Pest overall rated?

    American Pest is currently rated 4.7 overall out of 5.

    What days are American Pest open?

    American Pest is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:30 PM

    What payment options does American Pest provide

    American Pest accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does American Pest offer free estimates?

    Yes, American Pest offers free project estimates.

    Does American Pest offer eco-friendly accreditations?

    Yes, American Pest offers eco-friendly accreditations.

    Does American Pest offer emergency services?

    Yes, American Pest offers emergency services.

    Are warranties offered by American Pest?

    Yes, American Pest offers warranties.

    What services does American Pest offer?

    American Pest offers the following services: Looking for top-rated pest control in the D.C., Maryland, and Virginia area? We have been servicing homes and businesses in the area for over 90 years, and our highly-trained, certified professionals are experts in getting rid of all kinds of pests, from ants and mosquitoes to bed bugs and termites. We offer a number of different services and packages to suit your needs, including our eco-friendly and pet-friendly options that are safe for your family and pets. Best of all, our ongoing services come with a pest-free pledge, which means that if pests return in between your scheduled visits, we'll come back at no additional cost. Call American Pest today to learn more about our services!

    Are there any services American Pest does not offer?

    Wildlife removal services, bird control.