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DUCTZ of the Upper Bay Region

Air Duct Cleaning, Dryer Vent Cleaning, Heating and Air Conditioning,

About us

There IS A DIFFERENCE in duct cleaners. Most only clean "some" of the system, but DUCTZ Cleans the entire system including the Air Handler, supply and return ducts, and all components in the duct system. We are NADCA Certified (National Air Duct Cleaners Assoc) Air duct and Dryer vent Cleaning. DUCTZ is dedicated to making every home a cleaner and healthier place to be. We care about your home and respect it in every way. We don’t just clean ducts, we restore air conditioning systems to peak cleanliness. Our cleaning procedures are in full compliance with the industry standards from NADCA and ACCA. Not all duct cleaners are alike. Our techniques involve far more than simply air whipping your ducts. Ducts are fully brushed with brushes suitable for the ductwork being cleaned (see photos for the huge difference brushing makes over just using air tools). We take before and after photos as part of our process, assuring that all ducts are thouroughly clean. We are experienced and professional HVAC Air Duct cleaners, Ventilation System inspectors, and also perform quality Dryer Vent Cleanng serving Baltimore, Harford and Cecil Counties in Maryland. We are members of, and certified by NADCA (National Air Duct Cleaners Association) specializing in HVAC units and duct work: Certifications include "Air System Cleaning Specialist" and "Ventilation Sytem Mold Remediator" and certified Ventiliation System Inspector (ASCS, VSMR, CVI) from NADCA. Technicians are bright, well groomed, uniformed, experienced, attentive and well trained in all facets of indoor air quality. We service Residential, Commercial, Industrial and Restoration applications. DUCTZ is fully insured and bonded. Estimates are free, as they are an expected part of cleaning using the right methods and at the right price. When you want to breath easy, and live healthy, call DUCTZ. 410-692-9775

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, heating, ventilation, air conditioning restoration, duct cleaning, debris control, dryer vent cleaning, ductwork repair, ductwork installation, Heat Pump cleaning and mold removal from HVAC systems

Services we don't offer

Sorry, we no longer perform carpet cleaning, nor do we do chimney sweeping.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 137 reviews

Jack S.
01/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The two gentleman were professional and great.
Description of Work: The entire house duct system was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Marlene H.
12/2016
5.0
air duct cleaning
  + -1 more
They were excellent in every way! ( I used to be a special ed, high school math teacher.)
Description of Work: Made out house healthy! Thoroughly cleaned our furnace and duct work throughout our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500.01

Frank W.
12/2016
5.0
air duct cleaning
  + -1 more
Great service - neat and clean. I have called upon Ductz on two other occasions and I have always been pleased with their service. When it comes to furnace duct cleaning, there is on other company to consider other than Ductz of the Upper Bay Region.
Description of Work: HVAC duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Kathy J.
12/2016
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
  + 1 more
The Ductz technicians showed up at the scheduled time, were courteous and took extra special care not to mark up the walls with their equipment. If you need ductwork cleaned, this is the company I would definitely hire!
Description of Work: Duct work cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Pam H.
12/2016
5.0
air duct cleaning
  + -1 more
Received a prompt email to my inquiry to set an appt for estimate. Arrived on time. Very courteous and knowledgeable. Work completed in time frame with no problems. I was really impressed with the before and after photos. The house smelled better, even/
Description of Work: Cleaning ducts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith W.
10/2016
5.0
air duct cleaning
  + -1 more
Great experience, very profession and polite, and qucikly got our duct work spotless. Received email of before and after, and they now look like new... huge difference.
Description of Work: clean HVAC duct work; paid by home owners insurance

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth D.
07/2016
5.0
air duct cleaning
  + -1 more
Went very well. They came on time and started right away. Very professional and went out of their way to clean up and did a great job. Sent pictures of before and after cleaning. Would recommend their service to others.
Description of Work: Cleaned all the vents,intake and outtake vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

virginia P.
07/2016
5.0
air duct cleaning
  + -1 more
I went absolutely great. Scott Jasion (the owner) came out on 7/6/2016,looked things over and gave me a price to clean all returns and ducts. We scheduled for the work on 7/19/2016. Two guys and Scott came by the morning to start the work. Scott left after I had met the other two guys. I thought that was nice that Scott came back with the guys. They kept the place, floors, etc. clean and watched my 2 cats, so they didn't get out, or worse down the vents. That evening I had the pictures they had taken while cleaning the vents. There were before and after pictures.
Description of Work: Needed to have my vents and returns cleaned out. The house was remodeled, and I have asthma, so we always get the ducts cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$640

Nate M.
06/2016
5.0
dryer vent cleaning
  + -1 more
They were very professional. They were able to determine the root cause of the issue and presented recommendations to address the issue going forward. You immediately feel you're in good hands and your money is being spent well. They cleaned the dryer vent and cleaned up after themselves.
Description of Work: Ducts cleaned out dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

NANCY B.
06/2016
5.0
air duct cleaning
  + -1 more
Great company from the initial contact to followup. Technicians were professional and curtious. They explained what they were doing and why. They wore boot covers and used corner protectors to protect our walls and furniture. The proof is in the pictures they provided in a timely manner. Highly recommend!
Description of Work: Home duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joyce M.
06/2016
5.0
dryer vent cleaning
  + -1 more
The two gentlemen arrived and cleaned the Dryer vent as I had requested. Unfortunately they discovered the dryer had another problem which required repair. I was pleased as they gave me recommendations which I will follow up with to have the problem dealt with. They were courteous and did their work in a professional manner.
Description of Work: Cleaned Dryer Vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dinesh N.
05/2016
5.0
dryer vent cleaning
  + -1 more
Scott responded very quickly after our phone conversation and came the same day to perform the service. He did a good job cleaning my dryer vent. He was very respectful and professional and gave me very honest and true assessment of my ducts.
Description of Work: Dryer Vent Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rob C.
05/2016
5.0
air duct cleaning
  + -1 more
The two technicians Sean and Sam arrived on schedule at 8 a.m. and worked a full day until after 5 p.m. just on our house to assure that no rust was left in the system, testing several times during the afternoon with a clean sheet of paper under the ceiling vents and finding additional pockets of dust that the first round left behind. Because our system was so dirty at the end of the job they covered our vents with cheese cloths and said to run the blower for the next day and let them know if anything appeared. At the end of the next day all the cloths were still spotless. We are very satisfied with the amount of effort put in by the crew for the price we paid and the results we received.
Description of Work: Cleaned air conditioning vents and blower wheel to remove accumulated rust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Joyce M.
03/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
It went very, very well. DUCTZ of the Upper Bay Region was willing to come out to inspect the site and discuss the work I wanted done before pricing & scheduling the job. Right away, I was pleased they were so willing to do that because my situation and cleaning needs seemed a little out of the ordinary. It appeared to be no challenge for DUCTZ of the Upper Bay Region. On the day of my scheduled appointment, a professional and congenial two man team went to work and got the job done right. One run of the ductwork required special treatment as there was a urine smell apparent from its supply register. DUCTZ of the Upper Bay Region used a special enzyme based treatment on that one run. Problem solved and no lingering odor from the treatment product..
Description of Work: Cleaned my in slab supply 8" sheet metal duct work and high return of my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Paul F.
03/2016
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Four technicians performed duct work cleaning for three heat pumps. The team leader and his crew werevextremey professional and courteous. They explained everything they we're doing and the results of there work proving before and after photos. I highly recommend this company
Description of Work: Cleaned internal duct work and furnaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Scott C.
03/2016
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Vacuumed out all ducts. Took photos of all, before and after. Dramatic difference. They worked very hard, took their time and did it right. Very detail oriented. Spent much of the time in the crawlspaces making sure they got to every part of the ductwork.
Description of Work: Cleaned ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Renee B.
12/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
I was thoroughly impressed with the crew that came to my house. They were right on time, very professional, courteous and showed complete respect for my home. I would hire them again for any job that was in their area of expertise. They were a pleasure to work with.
Description of Work: They completely cleaned out my dryer vent and thoroughly explained what they did and why.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert C.
11/2015
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
  + 1 more
It went GREAT!! A true Professional, focused on customer satisfaction and quality work.
Description of Work: Clean Dryer Duct. I had moisture in the finished basement. My dryer is in a very tight space, on a raised platform, with the vent outlet covered by drywall when the basement was Finished. The basement refinishing made the dryer vent almost non-maintainable. Scott and his team took on the task without reservation. They actually re-engineered the dryer installation, installing needed duct work and making the dryer vent easy to maintain. He took the problem on as a challenge to be conquered, and he proceeded to do just that. At the finish he ensured the vent worked and then charged me for the cost of a simple dryer vent cleaning job. No mention was made of the added difficulty of the job. I felt the need to pay him more than the amount requested - but I still feel that I received twice the value of what I actually paid him, maybe more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Annalise H.
07/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
He identified the point of entry (our chimney) and then came back & repaired that as well! I'm always so impressed by people who go above & beyond their "normal" jobs. Scott is that guy.
Description of Work: Scott very quickly came out & got a (live) bird out of our AC duct by cutting a hole & repairing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane S.
05/2015
3.0
dryer vent cleaning
  + -1 more
I don't think there was any problem. There was nothing outstanding. It wasn't outstanding work or whatever, it wasn't bad. It was average.
Description of Work: They must have cleared my vents.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from DUCTZ of the Upper Bay Region
[member name removed], thank you for the review. Your dryer vent cleaning was requested by you, as a function of the condo association requirement to have the vent cleaned every two years, regardless if it was really dirty/clogged up or not. (the association made those rules). I simply responded to your request and cleaned the vent completely and properly. Arrived on time, in uniform, courteous, cleaned up after ourselves, etc. Not sure why that would only quality for a 3 rating. By the way, we completed your last dryer vent service on June 17, 2013, so I expect you will be asked to have it done again sometime this summer. We would love to be of service. -Scott Jasion

Ken W.
05/2015
5.0
insulation
  + -1 more
I was very happy with their work.
Description of Work: They fixed up some leaky ducts on my air conditioning system. They went through all the visible ducts in my basement.
Rating CategoryRating out of 5
Yes, I recommend this pro

Luke G.
05/2015
5.0
dryer vent cleaning
  + -1 more
They did a really good job. The workers were professional. I would hire them again.
Description of Work: I used DUCTZ of the Upper Bay Region to install a new dryer vent in my roof.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1

THOMAS G.
05/2015
5.0
dryer vent cleaning
  + -1 more
They did a good job. They're wonderful. I've used them a couple of times. I found them to be very very reasonable. I would call them back again. My neighbors have used them also.
Description of Work: They've been out here three times. To remove a bird from the dryer vent. The next year there was a bird in there again. They got the bird out and then they also put something over the top of that so that it wouldn't collect the dust. Then they put in a magnetized flap so that birds couldn't get in.
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Jerry and Joanne C.
03/2015
5.0
air duct cleaning
  + -1 more
Jamie promptly arrived at the designated time. He was very courteous, quickly responded to our request to cover his work shoes, and did a terrific job servicing our washer/dryer systems. His assistant, Kevin, was equally courteous as well as professional; moreover, Jamie readjusted the service charge of $125.00 and reduced it to $100.00 due to the short length of the vent, for which I and my wife were most grateful and clearly impressed, since this was the first time we used Ductz of the Upper Bay Region. We will be a permanent customer for the future. We are certain no other company can compete with this company. Thank you, Jamie.
Description of Work: Cleaned the washer dryer vent and checked out both washer and dryer systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna M.
01/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
The owner came to our home and described the process in detail , surveyed our system and gave a written estimate. He was helpful and clear about prep we did/did not need to do. We were able to schedule the cleaning quickly. Service technicians were cordial and efficient, and very careful to protect all surfaces where they were working. It was a very cold day and they were especially careful to limit cold air as much as possible from coming inside during the time that the heating system was off. I was able to continue with my household chores and business as usual during the process. I highly recommend this business.
Description of Work: Cleaned HVAC system and dryer vent in preparation for new heat pump installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Contact information

2501 Derby Drive, Fallston, MD 21047

www.ductz-upperbay.com

Service hours

Sunday:
10:30 AM - 10:00 PM
Monday:
7:30 AM - 10:00 PM
Tuesday:
7:30 AM - 10:00 PM
Wednesday:
7:30 AM - 10:00 PM
Thursday:
7:30 AM - 10:00 PM
Friday:
7:30 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
ASCS No: 005210, VSMR:V031570, CVI:C034320
Trade License Locale
Maryland
Trade License Authority
NADCA
Trade License Expiration
06/30/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning,
Carpet Cleaning,
Insulation

FAQ

DUCTZ of the Upper Bay Region is currently rated 5 overall out of 5.

Sunday: 10:30 AM - 10:00 PM

Monday: 7:30 AM - 10:00 PM

Tuesday: 7:30 AM - 10:00 PM

Wednesday: 7:30 AM - 10:00 PM

Thursday: 7:30 AM - 10:00 PM

Friday: 7:30 AM - 10:00 PM

Saturday: 7:30 AM - 10:00 PM

DUCTZ of the Upper Bay Region accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, DUCTZ of the Upper Bay Region offers free project estimates.
No, DUCTZ of the Upper Bay Region does not offer eco-friendly accreditations.
No, DUCTZ of the Upper Bay Region does not offer a senior discount.
Yes, DUCTZ of the Upper Bay Region offers emergency services.
Yes, DUCTZ of the Upper Bay Region offers warranties.
DUCTZ of the Upper Bay Region offers the following services: Air duct cleaning, heating, ventilation, air conditioning restoration, duct cleaning, debris control, dryer vent cleaning, ductwork repair, ductwork installation, Heat Pump cleaning and mold removal from HVAC systems
Sorry, we no longer perform carpet cleaning, nor do we do chimney sweeping.

Contact information

2501 Derby Drive, Fallston, MD 21047

www.ductz-upperbay.com

Service hours

Sunday:
10:30 AM - 10:00 PM
Monday:
7:30 AM - 10:00 PM
Tuesday:
7:30 AM - 10:00 PM
Wednesday:
7:30 AM - 10:00 PM
Thursday:
7:30 AM - 10:00 PM
Friday:
7:30 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM