I visited them for a help needed with changing brake pads on my CLA250. I was suggested to change them asap by the dealer and I found Autostream by a neighbor welcome letter in my mail box. I checked the ratings before reaching out to them and I'm flattered by their professionalism. I was given a ride back home telling that they will do the free evaluation of the situation and will let me know what exactly is going on with the braking system. After an hour or so, I got a call from the manager of the facility, Mr. Dave, that there seems to be a problem with the front left wheel which was worn down as against the other pads and would try to reach out the dealership on my behalf and enquire if there a chance of covered under warranty. That was the right call because, following that I visited the dealership to understand what actually was going on there. It appeared that they changed my pads 6 months back only and are pretty much within the warranty. Moreover, I wanted to understand why only the left wheel, which will hopefully be answered in my visit which is scheduled in the next week. Bottom line, though I did not get a chance to get to work with these awesome people, I'll be working with them from now on.