Appliance Repair Technology Experts

SCAM COMPANY DO NOT USE!!!! These azzholes LITERALLY just STOLE MY MONEY!!!! I have so much going on right now and this azzhole just came INTO MY HOUSE and LIED TO MY FACE about fixing my washing machine! Made me pay the entire invoice without doing ANYTHING and said that's the only way that I will be able to get my washing machine fixed. He said the part would take 2 days to come in this was a Tuesday, and that he would be back TODAY which is Friday. Realized I NEVER got an email confirmation or a phone call regarding the appointment, and I've called all 4 numbers that are listed as well as an email and still no response! I Could have gotten killed or hurt or anything! This is another nightmare that I have been in the past 3 weeks.

Full payment collected and work wasn't done. Fraud

Bill was extremely easy to work with and responded immediately. He was at our house within two hours (no waiting for days and days for an appointment). The was still water in the dishwasher piping system and he quickly cleaned up what little water spilled and also took care of the residual water in the unit. My wife felt very at ease with his calm demeanor and professionalism. I just wish I knew of him years ago!

Paid over $700 for fridge repair and $200 for dryer in the fall. Neither work properly now. Took 3 service calls to get fridge working just to break down a month later. Company is not responsive to my request for a partial refund. They said I need to give them another chance to come out and fix it. It is a rental property and I cannot continue to "get it fixed" every month. Had to buy a new fridge. $700 down the drain. Dryer works only on auto setting. Will not work on timed setting. This is not fixed. I will not hire this company again or recommend them to anyone.

Bill was nice, but 1 hour late. No problem, he did call. After he installed new part, said I should have ice. Kept reminding me to write a nice review. WHICH I DID!! I thought everything was fine. Well, 2 days later no ice. He ordered new part & 4 days later he installed it. I went on vacation, 5 days later I only got 5 ice cubes. I called office to report the problem. The lady did not even apologize! All she said was, we are booked solid & we can get someone out in 5 days. You have my money now I get treated like crap?? In the meantime I paid $490 for this awful service!!! To this day, still no one has even called. I’ve disputed the charge with my creditor and will NEVER USE YOU AGAIN!!!

Bill M arrived promptly, replace the motor however it seemed to make ice at a very slow rate. He quickly ordered a new part & replaced it the following business day. It worked like a charm!! Thanks Bill, I will call you again for future work needed!!

I was excited to have someone come out the next day (Saturday) to fix my gas dryer. The gentleman was very nice but when he presented me an estimate for $517 I was skeptical. I asked how long it would take to fix since the labor charge was $240. He said about 2 hrs. I asked isn't $120 an hour pretty high. He told me that wasn't the hourly rate (and yet that was the charge). I told him we would get another opinion. I paid the $99 service fee. Today I had another person out from our old area in Baltimore and got it fixed for $165 with no extra parts. Sorry, but I think this was a case of someone seeing my neighborhood in Howard County and trying to take advantage of me....nope...

Well, though it didn't solve the problem. Dryer vent needed to be cleaned. Had to hire another company for that.

Repairman seemed to know his stuff. He found the problem, but needed to order part. He went to pick it up and returned to replace it. He also helped with a knob problem. Oven works fine now.

Bill M took the time to explain what was wrong. Explained that due to the age of the dryer and the part that needed to be replaced, that I should consider getting a new dryer instead. He patiently answered all my questions and let me know what to look for when shopping for the new one.' I would/will call him back when the next appliance needs repairs.