Founded 2000 • With Angi since April 2015
Why Choose Us? Top Rated Local Appliance Repair in Maryland, 10% off any appliance repair, We service and repair ALL brands!, Top quality smart appliances experts, Same day service, Commercial & Residential Appliance Repair, Book online today : https://squareup.com/appointments/book/7XHRM72MJET33/appliance-repair-technology-experts
Business Highlights
Wears MaskVerified Reviews
Showing 1-21 of 21 reviews
PAULA M.
11/05/2021
SCAM COMPANY DO NOT USE!!!! These azzholes LITERALLY just STOLE MY MONEY!!!! I have so much going on right now and this azzhole just came INTO MY HOUSE and LIED TO MY FACE about fixing my washing machine! Made me pay the entire invoice without doing ANYTHING and said that's the only way that I will be able to get my washing machine fixed. He said the part would take 2 days to come in this was a Tuesday, and that he would be back TODAY which is Friday. Realized I NEVER got an email confirmation or a phone call regarding the appointment, and I've called all 4 numbers that are listed as well as an email and still no response! I Could have gotten killed or hurt or anything! This is another nightmare that I have been in the past 3 weeks.
Description of Work
Washing Machine
Category
appliance repair
Service Provider Response
Thanks for reviewing us on Angie’s list. We diagnosed your washer on 11/2/21. Upon your request to cancel, your money was refunded to your visa ending in 3051 on 11/5/21 for the amount of 472.27. Due to Covid logistic delays, Unfortunately we could not get the parts to on time, and did not perform your repairs. We are sorry for the inconvenience and hope to do better next time.Raymond T.
01/03/2021
Chris B.
02/21/2020
Bill was extremely easy to work with and responded immediately. He was at our house within two hours (no waiting for days and days for an appointment). The was still water in the dishwasher piping system and he quickly cleaned up what little water spilled and also took care of the residual water in the unit. My wife felt very at ease with his calm demeanor and professionalism. I just wish I knew of him years ago!
Description of Work
We had a catastrophic dishwasher leak in which the pump seems to have a manufacture's defect.
Category
appliance repair
Russell H.
12/15/2018
Paid over $700 for fridge repair and $200 for dryer in the fall. Neither work properly now. Took 3 service calls to get fridge working just to break down a month later. Company is not responsive to my request for a partial refund. They said I need to give them another chance to come out and fix it. It is a rental property and I cannot continue to "get it fixed" every month. Had to buy a new fridge. $700 down the drain. Dryer works only on auto setting. Will not work on timed setting. This is not fixed. I will not hire this company again or recommend them to anyone.
Description of Work
Refrigerator and dryer repair
Category
small appliance repair
Service Provider Response
We are not happy to hear your complaint. We are sorry for any inconvenience caused to you, and to your tenant. We want you to know we have your best intrest at heart and the absolute expertese to repair your appliances. You already replaced your tenants refrigerator which had developed compounding problems. We are offering free labor on your next appliance repair, you only pay for parts.Marilyn C.
06/22/2018
Bill was nice, but 1 hour late. No problem, he did call. After he installed new part, said I should have ice. Kept reminding me to write a nice review. WHICH I DID!! I thought everything was fine. Well, 2 days later no ice. He ordered new part & 4 days later he installed it. I went on vacation, 5 days later I only got 5 ice cubes. I called office to report the problem. The lady did not even apologize! All she said was, we are booked solid & we can get someone out in 5 days. You have my money now I get treated like crap?? In the meantime I paid $490 for this awful service!!! To this day, still no one has even called. I’ve disputed the charge with my creditor and will NEVER USE YOU AGAIN!!!
Description of Work
Repair Ice Maker.
Category
appliance repair
Marilyn C.
06/13/2018
Bill M arrived promptly, replace the motor however it seemed to make ice at a very slow rate. He quickly ordered a new part & replaced it the following business day. It worked like a charm!! Thanks Bill, I will call you again for future work needed!!
Description of Work
Repair Icemaker
Category
appliance repair
scott S.
08/14/2017
I was excited to have someone come out the next day (Saturday) to fix my gas dryer. The gentleman was very nice but when he presented me an estimate for $517 I was skeptical. I asked how long it would take to fix since the labor charge was $240. He said about 2 hrs. I asked isn't $120 an hour pretty high. He told me that wasn't the hourly rate (and yet that was the charge). I told him we would get another opinion. I paid the $99 service fee. Today I had another person out from our old area in Baltimore and got it fixed for $165 with no extra parts. Sorry, but I think this was a case of someone seeing my neighborhood in Howard County and trying to take advantage of me....nope...
Description of Work
Gas dryer turned on but no heat.
Category
appliance repair
Service Provider Response
We strive to ensure that everyone one of our customers has nothing but a positive experience with us. We care about our community and anyone that comes to our doorstep. We work hard to ensure that we please wonderful customers like you. You are like family to us. We are therefore offering you 30% off labor for our next visit to repair a washer or dryer or refrigerator. Why choose us? 10% off any appliance repair We service and repair ALL brands! Top quality smart appliances experts Same day service Commercial & Residential Appliance Repair Thank you for your consideration.Sue H.
07/21/2017
Fred P.
07/04/2017
David S.
07/03/2017
Dusty H.
05/31/2017
Bill M took the time to explain what was wrong. Explained that due to the age of the dryer and the part that needed to be replaced, that I should consider getting a new dryer instead. He patiently answered all my questions and let me know what to look for when shopping for the new one.' I would/will call him back when the next appliance needs repairs.
Description of Work
Dryer repair
Category
appliance repair
Gillian C.
05/26/2017
I called Appliance Repair Technology Experts at 8 AM Friday morning, and Bill said he would be able to come in a few hours and would call when he was on his way. He arrived around 10:30, was extremely polite and professional, and explained everything he did as he worked. THe probably turned out to be a jammed drain. He cleared that and made sure the washer was working properly before leaving. I was very impressed with his promptness, courtesy, and ability to solve the problem quickly. He also honored the 10% discount coupon from Appliance Repair Technology Experts website.
Description of Work
On Thursday evening, our washing machine stopped working midcycle and after following instructions in the manual, we could not get it to drain or start again. I could hear humming from the washer, so unplugged it to avoid burning anything out.
Category
appliance repair
Yasser E.
03/30/2017
This is not the fault of the technician but, the woman who made the appointment was not very informed. I believe that she may have been from a call center who handles multiple accounts. She could not confidently tell me if the initial fee could be applied towards repair. Then she scheduled the appointment for 8:00 am and told me that since I was the first appointment that the tech would be there at 8. I waited for the tech until 8:30 and then called to check on the time of the appointment. I was then told by someone else that the appointment is a window of 8-10. For me to be there at 8:00 required shifting the schedules of multiple people. I should have been informed that this was a scheduled "window". Very inconvenient and I will now need to schedule with another company for another time.
Description of Work
Ice maker repair
Category
appliance repair
Service Provider Response
We truly apologize for you experience. Our lady representative also truly apologizes as she was having "a bad day". She said she had forgotten to mention the 2 hour time frame. She has been an excellent person in all that she has done for us. We love and respect our customers while we strive to provide the most excellent and professional service in our industry. What can we do to make up for this mistake? please call us again and will serve you better.Alyson S.
03/27/2017
Richard G.
01/31/2017
Jeannette F.
11/21/2016
I have a warranty on my dryer and after getting the run around from the warranty company I decided to look on Angie's List and found Bill at Appliance Repair Technology Experts. Bill picked up the phone right away and said he could come out to my house the same day to diagnose the problem. I had to go to the airport that afternoon so he told me if he couldn't get a tech out to my house in time that he himself would come. Low and behold Bill came out to the house which I was very thankful for. He diagnosed the problem, ordered the parts and two days later he was back at my house when promised and fixed the dryer. With guests coming for Thanksgiving I was very grateful and happy that the dryer got fixed so quickly. Bill was very courteous and emphasized with me in my dealings with the warranty company. I had to pay Bill directly for his repairs but he took the time to talk with the warranty company on the phone to explain the issues---I am in the process of getting reimbursed from the warranty company. Overall, I was extremely happy with Appliance Repair Technology Experts and would recommend them.
Description of Work
Dryer was squeaking very load --needed new belt and pulley system
Category
appliance repair
Service Provider Response
Thank you for your review! I'm happy to hear you were reimbursed for everything. Give us a call if you need anything else.Michael S.
11/20/2016
The called me back, were willing to come out to the house and made a accurate diagnosis of the problem. The tech helped to convince the home warranty company that the washing machine was not just broken but so badly broken that repairing it far exceeded the cost of replacement parts and labor by 2.5 times the cost of getting a new machine. This company was the only one out of other companies I contacted that made the effort to contact me and help solve the problem. Thank you so much.
Description of Work
After a month of negotiating with a home warranty to repair a washing machine, the company I was dealing with told me to use any appliance repair company and get my washer serviced. I called Appliance Repair Technology Experts to make an appointment.
Category
appliance repair
Service Provider Response
It was our pleasure to come and get things figured out for you. Thank you for leaving us a great review. If you have any other appliance issues please feel free to call!Christine E.
04/21/2016
First off, Bill answered the phone (a live person!). The previous evening my parents' realized that their refrigerator/freeze was not operating adequately. I explained the situation to Bill and he said he could be out to the location that afternoon. He gave me an estimate of the time he would arrive and called to let us know that he was on his way. Although he arrived outside the time he originally estimated he kept in touch with us to let us know what was happening. I was also impressed that he arrived around 6:30pm - well past normal working hours. He was professional, competent, reasonable and friendly. He repaired the problem and even offered a senior citizens discount. We couldn't have asked for a better experience. I would give Bill the highest rating possible and have already recommended him to friends and other family members.
Description of Work
GE refrigerator that was not cooling; freezer not cold. Restored operation
Category
appliance repair
Service Provider Response
Thank you for taking the time to leave a review, [Member Name Removed]! We're happy to get your parents fridge up and running. Thank you again for the review and future recommendations!Sharon G.
01/26/2016
I am not a tech...but during the call he explained in detail what was going on with it. Something about the compressor locking up or overheating.
Description of Work
My name is Sharon and I live in the Glen Burnie area. My Samsung refrigerator has four compartments. Some of the compartments were not holding up in temperature. I called Appliance Repair Technology Experts (ARTE) and they came out within the hour. Bill the technician was very professional, courteous, honest, very quick at diagnosing and resolving the problem. He repaired the fridge and left us with fridge monitors so that we can report if the temperature did not hold up again. Needless to say, we have not had a problem since. ARTE saved me from buying a new refrigerator. I love that his price was fair and he provides warranty so I can call him back if my fridge has temp issues again. I will definitely utilize their services for my other household appliances. Sharon
Category
appliance repair
Service Provider Response
Thank you for your kind words about Appliance Repair Technology Experts. It is always a great pleasure to hear that we are serving our customers well and that our prices met your expectations. Gratefully, Bill Miyesa.dorice M.
01/19/2016
Bill was the tech. He came over to fix ice drawer in refrigerator. He was friendly, polite, clean, direct, timely and very knowledgeable. I referred him to a neighbor and they were also satisfied with service. They also fixed reset button on oven.
Description of Work
Appliance repair
Category
appliance repair
Service Provider Response
[Member Name Removed], thank you for your generous review and for sharing your positive experience with the online consumer community. There is no higher accolade than praise from a customer, nonetheless being referred to friends, family, and neighbors. We're so glad that we were able to provide you with the friendly, timely, and professional service that we have become known for.milca K.
01/18/2016
I was desperate with a broken washer. He came up, looked at it, went got the part and fixed it same day.
Description of Work
Repaired a broken water pump for my washer.
Category
small appliance repair
Service Provider Response
[Member Name Removed], we appreciate your choosing us and letting others know that we served you well with your kind rating!Other local Pros in your area
Complete appliance repairs in your home speedy turn around from a well rounded certified technician from Howard county hours of operation Monday thru Friday 9AM to 5PM some saturdays available by special request 443-545-9300
Angi Certified
Wooten Appliance specializes in repairing washers and dryers as well as garbage disposals. We have over 17 years of experience serving the DC area. Please call us today for a FREE estimate from one of our service technicians today, we value your safety and all our techs have passed a background check for you safety.
Angi Certified
We are not a global, national franchise or a remote out of state contractor with no local ties. We are a homegrown, local minority owned company committed to customer satisfaction. Founded in 1992, our company has performed over 100,000 service calls, and have over 30 years of experience. Insured, licensed and bonded we provide perfect service delivery to every customer, every time. We are a two time "Best Of Baltimore" winner. We are an Angie's List Super Service Award Winner 2011-2020. We service Anne Arundel, Baltimore, Carroll, Cecil , Harford, Howard counties, Baltimore city and southern Pennsylvania.
Angi Certified
Offers Coupon
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
We are open using N95 and gloves.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.