Asked for a quote on line, called me within 15 minutes, set up an appt for that afternoon, called to let me know it would be about a half hour later, a team was there right on time. They had the best price also. Great customer service which is almost non- existence now a days! Thank you for a job well done!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Verik H.
01/2024
4.5
He was very nice and proud. He got the job done in record time also
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$250
Sharon C.
01/2024
5.0
It was a holiday (Jan. 1), and the service was fast. Although I was initially told it would be 45 min to an hour, I got a call 5 min. later saying a tech would be at my home in 15 min. The tech appeared promised. Grateful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
George W H.
12/2023
5.0
Great personality, had our door opened in 5 minutes. Larry Marshall is his name.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janice H.
07/2023
2.0
He was late, the job was never done and he forgot my address.
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
3.0
Tony P.
06/2023
5.0
Booked on short notice and I was super impressed with the job. The Technicians (Larry) was running a little behind because of traffic and notified me which was GREAT! He demonstrated effective communication, knowledge, and he was very respectful of my place and time!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Paul S.
06/2023
5.0
Was available on short notice. Did an excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Luke L.
06/2023
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Thomas S.
05/2023
5.0
Na
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Penny H.
04/2023
5.0
did wonderful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Darrell C.
04/2023
5.0
Quick and easy
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian J.
04/2023
5.0
the service provider arrived at the time he promised to, and he was expedient
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$170
Andrea M.
04/2023
4.5
Larry replaced some locks. He was very accommodating and made sure all was working as I needed before he left.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kay D.
04/2023
5.0
I wasn’t home due to problems with another vehicle.That wasn’t the requested job but he took the extra time to help. Key fob required ordering different key. Once that key arrived, came back out to get that vehicle working! In Maryland, hospitality is hard to fine. I truly appreciate the extra efforts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Molly J.
04/2023
4.5
He did a great job!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$315
Debora J.
04/2023
5.0
They worked with me to meet a scheduling constraint (on a holiday weekend) and went above and beyond with service. He even fixed a pre-existing problem with a door that would not close well. Very pleased.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$300
Frances D.
01/2023
5.0
great customer service, neat, friendly, quick.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Bob B.
01/2023
5.0
Larry was very professional and took care of everything we needed done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Regina W.
12/2022
5.0
Larry was responsive and immediately set expectations based on my needs. He encountered a scheduling issue but ensured another technician was dispatched on the date and at the time we originally agreed on. I really appreciate his focus on providing excellent customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Yvette K.
12/2022
5.0
Good work
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Ed O.
12/2022
5.0
Knowledgeable and professional. I lost my car keys and remote and didn't have a spare. The tech was there in a half hour. Professional.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
locksmith
FAQ
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Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Citywide Roadside Lock & Key accepts the following forms of payment: CreditCard