We are a family-owned, licensed, insured, and bonded plumbing business serving the D.C. and Maryland areas for over 30 years. We specialize in residential and commercial remodeling as well as boiler servicing.
Business highlights
44 years of trusted experience
Services we offer
Gas leak repairs, install gas log sets, install, repair, gas boilers, plumbing leak repairs & drain cleaning.
Description of Work: Repairs on hydronic system, removed radiator. Spencer did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter M.
09/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Replace butyl plumbing in basement with copper, including 5 shutoffs. Install laundry tub.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$985
Terry M.
09/2012
5.0
plumbing
 + -1 more
unknown
Description of Work: I have used Fenlon Plumbing for years and if you want a true professional then request Shelly Fenlon. He does things the right way and never takes short cuts that end up costing you money in the long run. He knows the codes and applies his trade accordingly. He ran difficult waste lines for me and I couldn't be happier. I've used him on my jobs for years and he has taught me alot. Try him. I guarantee you want to use him again because you can trust him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Daniel P.
09/2012
2.0
plumbing
 + -1 more
I had a good experience with this company 8 years ago; a recent encounter was different. They misstated the labor charges up front for a simple kitchen faucet replacement. They didn't have any selection of standard kitchen faucets in their truck, so one of the two workers they sent stayed behind (apparently with the labor meter running) while the other drove to suburban Maryland to buy a replacement. When I complained about the labor charge, they reduced my bill slightly, but $250 for labor is still way too much for this basic job that should take only about an hour. For some reason they wouldn't explain, they refused to provide the packaging for the $300 replacement unit they they install, so I have no way of knowing I got the higher-end model I paid for.
Description of Work: Kitchen faucet replacement.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$550
Leslie H.
05/2012
5.0
plumbing
 + -1 more
Excellent company.
Description of Work: Water damage in ceiling from master bath shower. Fenlon plumbing traced the leak and repaired it expertly with little damage to drywall. I have used this company several times and the staff are honest, punctual, and skilled. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Edith C.
01/2012
5.0
plumbing
 + -1 more
Excellent service. Plumber arrived on time, worked carefully and efficiently and didn't make a mess. We would recommend them again.
Description of Work: Replaced drain pipes for washing machine
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Scott C.
11/2011
5.0
plumbing
 + -1 more
Overall, both experiences were very good. They were professional, punctual, knowledgeable, and I didn't feel like they tried to sell me anything or make the problem seem like it was worse than it really was. This company is now the plumbing company we will regularly use.
Description of Work: The first time they worked for me, they replaced the drain in the upstairs bathtub. It had corroded; my daughter took a bath and the water came through to the kitchen ceiling even thought it was plugged. The crossbars in the drain were corroded and gone, so the plumber couldn't use the wrench. He took a little piece of hacksaw and by hand he sawed out the piece. Instead of having to go through the ceiling, he was able to fix it that way, which saved us money. The second time was for a clog that had to be roto-rooted. The toilet needed to be removed for that job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregg S.
08/2011
5.0
plumbing
 + -1 more
The job was a complete success and it ended up costing us much less than it would have otherwise. I note that the carpenter we used was a general contractor who said that he would have done the job by destroying the sink, radiator, and tile and wouldn't have thought to do the job the way Lenny did. He saved us BIG money. And we'd never have been able to get the bathroom to look original. He was willing to put in a lot of gruntwork, hacking and sawing in VERY tight quarters. It really pays to get a pro. We love Lenny. Fenlon is just what you'd want in a small family-owned business. They are busy, but they are also very reliable. They will tell you when they are booked, try to make it work, but when we have always found that they will come when they say they'll come.
Description of Work: We've been using Fenlon for 7 years, ever since they were recommended to us by a general contractor. Most recently, we discovered a pool of water in our basement guestroom, directly below the kitchen so we suspected a leak in the garbage disposal or something else related to the sink. Lenny came out and had to cut through boards in the back of the cabinets to follow the pipes. As always, he explained his reasoning as he went (and also pointed out all the nutty things done by the folks who'd owned the house previously). He figured out that it wasn't anything in the kitchen proper and traced the pipes downstairs. He then recommended that we get a carpenter to remove the old wood paneling rather than have him do it, because we'd want to be able to put it back in afterwards. We did exactly that. Lenny returned two days later and figured out that the leak was actually from the little bathroom in the basement. He managed to figure how to get at the rusted out pipe by cutting through other pipes. By doing that, he avoided having to destroy the sink, radiator, and tile (all original). We're grateful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Robert S.
04/2008
1.0
plumbing
 + -1 more
A friend referred me to Fenlon Plumbing. Late in the afternoon the day before Fenlon was supposed to come to my house I had just missed a voice mail by one minute from the woman from Fenlon who scheduled the appointment. Her message was to call her back. When I did no one answered so I left a message. The following day Fenlon was supposed to come out between 10am and noon. At 9:45am I called Fenlon to make sure this was going to happen. When I told the woman who I was she said that the day before there had been an emergency and that the appointment had to be canceled. When I asked her why she hadn't told me that earlier she said she had tried to call me. When I asked her why she hadn't told me that in the message she had left me she said that she was too busy. When I asked her why she hadn't returned my call after she received it, she had no response. So in terms of customer service I would rate Fenlon an 'F.'
Description of Work: The service never happened.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
LEWIS Y.
06/2006
5.0
plumbing
 + -1 more
After we noticed our kitchen sink draining slowly, we thought we should check the basement kitchen, which is dismantled for remodeling. What we found was a puddle of sludge around the drain pipe of the basement kitchen sink. Not a huge disaster, but an indication that the stack both sinks were connected to was clogged. I called Fenlon on a Friday, they made an appointment for Monday. (This was a regular appointment, not an emergency call). The repair person (whose name I forget) showed up at the end of the time range I was given. He was a bit gruff, but he was thorough and quick. (The repair person is not Shelly, who will be doing some subcontracting work on the basement remodeling we are doing). Shelly is both friendly and professional). Using a mechanized snake and about 30-40 feet of cable, he cleared the clog in under an hour. We are very satisfied and will definitely use Fenlon Plumbing again.
Description of Work: Snaking of main stack to remove blockage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$157.5
CHRIS R.
06/2006
5.0
plumbing
 + -1 more
He is so wonderful! Their price was very reasonable. They are a smaller business (family owned) and really know their stuff. He took the time to look over everything and tell us areas that he noticed that were not properly done from previous plumbers that we've had bad experiences with. He certainly went above and beyond the call of duty. We are getting ready to have him come back out to do some more work for us. He has given us some great pointers for future projects as well. I was very impressed to say the least!
Description of Work: We had them take apart the whole shower and put it back together after fixing some leaking problems due a broken shower head.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Gas Logs,
General Remodeling
FAQ
S. M. Fenlon Plumbing & Heating Inc is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
S. M. Fenlon Plumbing & Heating Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, S. M. Fenlon Plumbing & Heating Inc offers free project estimates.
No, S. M. Fenlon Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, S. M. Fenlon Plumbing & Heating Inc does not offer a senior discount.
No, S. M. Fenlon Plumbing & Heating Inc does not offer emergency services.
Yes, S. M. Fenlon Plumbing & Heating Inc offers warranties.
S. M. Fenlon Plumbing & Heating Inc offers the following services: Gas leak repairs, install gas log sets, install, repair, gas boilers, plumbing leak repairs & drain cleaning.