MrQuickPick

Needed exterior door locks changes. Came the same day on short notice. He was professional and thorough. Would recommend!

He was very efficient and reasonable. I was satisfied with his work

He was excellent. He even explained the differences between the locks.

Courteous provider, punctual and seemed committed to good service. The locksmith could not find a very good match for the new lock...the knob installed is a bit ungainly and does not really match the door or the house tremendously. I think he tried, just couldn't really find the right hardware. So I'm only somewhat satisfied with the result, though we are using that lock still and expressed overall satisfaction. Ideally he would have solicited photos of the door in question prior to coming and gotten the appropriate hardware beforehand.

Mr. Brooks arrived promptly and rekeyed all 7 locks within 2 hours. Would strongly recommend.

Very professional and efficient.

Outstanding! Arrived on time, completed work promptly and professionally.

It was excellent! When I purchased it, he called me 2 days later and came out the same day. He didn't have all of the tools that he needed so he went out and got what he had to do. He showed up on time and called me that same day. He said he would call when he is on his way and he called when he was about 15 minutes out. Everything worked out fine. There were no problems. I would highly recommend them again. They were very professional and they answered my questions. I told him what I wanted and he was able to take care of it.

Service was professional and efficient. My questions via email were answered promptly. The service was an ease to schedule. The locksmith was nice and answered all of our in-person questions. We will use this locksmith again to change out other locks in our home.

Prompt .professional and efficient.Done quickly and beat the dealers price by 50 % .

Charles provided the utmost professional service. He was extremely patient and went above and beyond the call.... I purchased a coupon to rekey four locks but after showing Charles my doors and the types of locks that were already on the doors, Charles offered more secure options to me. He even made two trips to the hardware store to get the types of locks I desired. He was very friendly, organized and professional. I will keep him on speed dial for all future locksmith needs.

Was very knowledgeable about fixing, and re-purposing locks. Handled everything very efficiently.

It went well. He came on time, but told me that I had purchase the wrong Angieslist offer. He told me that they considered a two lock re-keying actually a one lock that was open with a key from the front and back. This would have been very useful information before purchasing the offer. That would have decreased the price of my service by $10.00.

There was a semi up in the scheduling, but he made up for it. He did a great, professional job

The man that came was great! He was efficient and prompt. I was very pleased with their work!

after i bought the deal, he told me i had to pay additional fees to install a deadbolt. so what did i already pay for? is the "service call" just to get you to the property? installing a deadbolt isn't out of the ordinary. RIPOFF. then, after we had communicated several times and LONG after he was given the address, he somehow recalled that he doesn't work in DC. so now i have to spend time getting a refund from angie's list AND finding another locksmith to do the job. big waste of my time. i really hope angie's list will get back to their original business model of weeding out scammers like this.

Rekeyed four locks, one of which was new and the fourth was a deadbolt. Had to make a second trip as he wasn't able to rekey one of the original locks i had. I had to purchase a new deadbolt and lock set prior to him finishing. The lock i had to replace I didn't have the key for it my fault so he couldn't take the lock core out to rekey.

Showed up an hour late for scheduled job. Called and said I cannot make it when job was supposed to start, wanted to be another half but I had to repeatedly ask for him to be just an hour late. When he got there he said the rate is changed because he misunderstood even though I asked him 3 times beforehand. Nonetheless I agreed to the extra charge. Then he left without telling me. I had to call him!! He said he would contact Angieslist the next day to give me my money back. I haven't heard from him since we last spoke. Called another locksmith that showed up the next day on time and was cheaper.

Mr. Brooks was punctual, professional and worked diligently to address all issues that arose throughout the work he performed. I would highly recommend him for locksmith related needs.

Very pleased with the work. He was able to accomodate a last minute request to install locking door knobs on a couple of doors--including providing the door knobs. (The service purchased was only to replace locks). The cost for the additional services and materials (door knobs) was fair and reasonable. Keyed the several new locks so that they work with only 2 keys. Would absolutely use this provider again.

Fast, reliable, and friendly

Charles was quick to respond to my call, and eager to serve. He did everything I asked him to do, and he did an excellent job.

We didn’t need him. He was very prompt and was willing to come but before he did so I ended up getting it open myself

Very thorough and informative. Had originally wanted them rekeyed, but upon advice of contractor, decided to change them altogether. Took much longer than expected, but I appreciated the end results.

On time and professional. Completed job quickly and I am very happy with the quality of work.