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MR BUGS

Pest Control


Services we offer

TERMITE AND PEST CONTROL, RODENTS, REAL ESTATE INSPECTIONS.

Amenities

Senior Discount

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Accepted payment methods

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Reviews

4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-20 of 20 reviews

Allan C.
09/2017
5.0
pest control
  + -1 more
It was a coupon for $45. Mr.Bugs definitely get As across the board. Expert on rodents control, extremely knowledgeable and did not do any unnecessary work.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Heather L.
11/2016
5.0
pest control
  + -1 more
great. no one got hurt. MR gives you advice up front and often recommends a cheaper plan of action than what you thought you needed
Description of Work: get rid of a yellow jacket nest in an outside corner of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Colleen B.
10/2016
5.0
pest control
  + -1 more
Very well. Mike of MR Bugs is professional, friendly and very experienced. When I had a difficult and distressing problem with drain flies in my basement over the last several months, Mike did a treatment but eventually advised if the problem did not go away, I should call a good plumber because I could have a broken sewer line. His suggestion was good and I did end up using a plumber over many weeks to identify the source of the problem, which were broken drain pipes under the foundation of my house. Mike talked to the plumber for me to problem-solve how to locate the source. He is cost conscious, does not oversell, and mindful not to use excessive and unnecessary pesticides in the home.
Description of Work: General pest control and specific problem with small moth flies in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Colleen B.
10/2016
5.0
pest control
  + -1 more
Very well. Mike never tries to oversell and is mindful of not spraying chemicals unnecessarily inside the house, so he generally treats the basement and outside, under the deck, etc. He is very practical and has given good advice to me to keep various outside pests from entering the house, and when I developed an infestation in my basement in recent months he helped to problem solve and then knew that I needed a plumber because the pests were a sign of broken drain pipes under my house. So he didn't try to treat unnecessarily but correctly steered me in the right direction of solving the problem. Very honest, professional, and responsive.
Description of Work: I have used MR Bugs for years for general pest control and particular problems, such as ants and other pests. Used the company most recently this Fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Reginette S.
03/2014
1.0
pest control
  + -1 more
DON'T USE MR BUGS! The provider (Mike) came to my house on November 21, 2013, because we were having a problem with mice in the basement. We had had a very large problem previously, but this was the first time that I noticed droppings and smelled mouse urine since that time. The droppings were particularly noticeable in one corner of the basement, which is where we had first noticed them the previous time. I wanted MR Bugs to come out as quickly as possible so that we could avoid the kind of infestation we had had before. The provider placed traps as well as bait boxes with poison. He also looked inside and outside to see if he could find spots where the mice might be coming in. The infestation had been so bad the previous time that we wanted to make sure to take care of this problem ASAP. MR Bugs told us that he would be out again in two weeks to check on the status of things in the basement. This was part of the package. As an aside, I need to mention at this point that my husband was extremely sick and going through the end stages of ALS, or Lou Gehrig's Disease. He was at home, and I was taking care of him myself. The last thing I needed was to have to make a call to someone to remind him that he was supposed to come back to the house for a follow-up visit. In fact, my husband passed away on December 31, 2013-just a little more than a month after MR Bugs' first visit. So it was a little while before I even noticed that the droppings in the basement had increased and that there was a strong stench of mouse urine that one could smell immediately when one went downstairs. At the first visit, we were told that there was, in particular, one spot where the mice might be coming in. There was a tree that was taller than the house and right next to the house. We were told to cut the branches next to the house so that there was no way that any creature could come in. Also, in basically the same area, we had evergreen bushes and ivy covering the ground entirely. The provider told us that this was a great place for mice to breed or for bugs to breed, and we would be much better off to either trim the bushes or remove them and to get rid of the ivy, thus allowing sun to get in that large space and keep this from becoming (or continuing to be) a breeding ground and possible entry point. I had several arborists come to give quotes, and we did everything we were asked to do, at a large cost. The provider had said that when this was done, he would be better able to see if there was any evidence of an entryway. I never heard from the provider again. Some time in February or March of 2013, I call MR Bugs and told the person answering the phone that the provider had never come back out to the house. Her response was, and quot;I guess that you fell through the cracks.and quot; She told me she would call back to try to set up a date when Mike could come out again. I never heard from her. I called again and left a message, but again, I did not get a response. So I told them that I would be getting another exterminator (at a cost to me) and writing a negative review on Angie's List. Finally, I did get a call, but by then I had gotten another exterminator to come out, and I am signing a service contract with him. I am a botanist and do not like to use poisons at all. I had mice as pets when I was younger, so this is a very difficult thing for me to do. However, I had no idea of the intensity of the problems and the devastation mice can cause, and I decided that this really was necessary. So take this as serious advice from a new widow: DON'T USE MR BUGS. They are extremely unreliable and do not follow through with what they promise. They couldn't have chosen a worse time to show their lack of responsibility and pride in their work.
Description of Work: Provider came to help us eradicate (as best as possible) mice from the basement

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$110

Les R.
05/2013
5.0
pest control
  + -1 more
MR Bugs came to our home to check out some loose material that appeared around the margin of our fireplace. He identified the problem as odoriferous house ants and advised us to simply go to the hardware store and buy a certain product. He also told us how to use it. A short visit but a modest charge with no upselling push. A month later when we returned from a trip we found several mice in traps. Called MR Bugs who advised that this time of year mice were leaving homes, not entering. Suggested we simply put out out new traps and let them know if any new population showed up. and quot;Sounds like you have the problem well in hand.and quot; This last was remarkable. I expected a home visit and a big sales pitch for an annual contract or some other proposal. No new mice either. These are nice folks who seem willing to work honestly with customers. Give them a try.
Description of Work: Home visit to inspect evidence of pests and treat if required. One month later a phone call regarding a few mice found in traps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$35

Sue K.
01/2013
5.0
pest control
  + -1 more
it went well
Description of Work: Different forms of bug and animal removal. Very honost, truthful and reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki C.
03/2012
5.0
pest control
  + -1 more
He was excellent. He's very thorough . .. nice man, very knowledgeable, and very professional.
Description of Work: This was the third time we've used him. This time to kill a colony of ants outside the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judith S.
03/2012
5.0
pest control
  + -1 more
He was incredibly responsive and did what he was supposed to. The cost was reasonable too, and the termite inspection was the least expensive that I've ever had done. He really went over and beyond!
Description of Work: I had some carpenter bees, and while he was here I had him do a termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne H.
09/2011
5.0
pest control
  + -1 more
Great job. Friendly, knowledable and got rid of the bugs!
Description of Work: MR Bugs was very helpful. Asked the to come to spray for ants and the recommended bait that I could purchase at hardware store and that would probably take care of the problem. I asked them to come anyway and they did a thorough inspection and spray. Mike was very knowledgable and professional. Haven't seen any ants since they sprayed. Would recommend and will use them again if I need it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

EVAN C.
08/2011
5.0
pest control
  + -1 more
MR Bugs was able to schedule a visit the next day. He was timely and pleasant. The actual examination only took a few minutes, and he reassured us that the rot was due to other reasons and not termites. He took the time to answer my questions, and appeared to be knowledgeable about pest hazards. He gave us some tips on pest related hazards to watch for in some repairs we have planned, and did not push any inappropriate services or use high pressure sales tactics (he did not try to sell us anything because it was clear he did not think he would need it). Kept his number because if we ever have a pest concern, I will call him again. Thanks MR Bugs!
Description of Work: We were concerned that our house had termites. We called MR Bugs to examine some rotting wood on the edge of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas M.
04/2011
5.0
pest control
  + -1 more
He came out twice to look over our site before we finally called him back and asked him to do the work. He advised me to put traps for them and I did. Then he came and put his station there. I again used them and caught some more mice. So both my trap and his station are there. He is such a great guy. He has a low pressure and relaxed personal style. He is local and it is him and his wife. He goes out and she answers the phone. They are very responsive and good about calling you back.
Description of Work: We have a quarterly contract with MR Bugs for mice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

BECKY G.
02/2011
5.0
pest control
  + -1 more
My initial call to the MR Bugs office was handled by a very friendly woman. I explained what I needed, and she was able to schedule the inspection appointment within the week. Mike arrived at exactly the agreed-upon time. Mike performed a very thorough inspection (I have training and experience in the entomological field, so I know what I'm talking about). He was friendly and professional. If the need should ever arise for the services of a pest management specialist, I won't hesitate to give Mike a call.
Description of Work: We are refinancing our home, and the lender required a pest inspection by an accredited pest management professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ROBERT K.
08/2010
5.0
pest control
  + -1 more
Everything went very well. The gentleman was reponsive to my questions and comprehensive in his inspection of the entire interior and exterior of the house.
Description of Work: I called Mr Bugs for an estimate on a possible termite problem. The person I spoke with on the phone was very courteous and scheduled an estimate for the next day. The evaluation was done at the specified time and was conducted in a very polite and professional manner. It was determined that I do not need the company's services at this time. If and when I do need a pest control company, I will definitely contact Mr Bugs!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth R.
08/2010
5.0
pest control
  + -1 more
I called Mr. Bugs about some wasps we had seen in the house. They are very knowledgable over the phone and came out the next day (they could have come that day too). They were very thorough in examining both the inside and outside of the house. They also gave us lots of advice on other pests we have seen (flies and ants). The estimation fee is rolled into service should you get it. I also found the estimate for work they do to be very fair and reasonable. In this case, they recommended waiting and seeing if we see more wasps before treating the property unnecessarily. We definitely plan on using them in the fall or spring as more pests come out during that time. Great service. Nice to deal with a family owned business that cares.
Description of Work: Came out for an estimate for wasps seen in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Nancy B.
04/2010
5.0
pest control
  + -1 more
We were looking for someone that specifically did termites because we thought we might have a termite problem. Mr. Bugs seems to have done a good job. The price was very reasonable; he was here for probably an hour assessing the inside and outside of our property, talking with my husband, and explaining things. It was a very nice consult and it was extremely cheap. He was on time and my impression is that he explained everything in very good detail. He seemed experienced, like he knew the area, and has been here for a long time so he knows the problems. We thought we had a problem in a stump along the fence line of our property but he explained that we may never have a problem because termites don’t go that far when they migrate. It was a very good explanation. They came pretty quick after I called.
Description of Work: Mr. Bugs came out for a consultation concerning the possibilities of termites on our property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Charles K.
01/2010
5.0
pest control
  + -1 more
He does an honest assessment. He is a nice guy. He make a point not to use strong or toxic chemicals. He doesn't play games as far as termites go, which is a common scam. He is an honest exterminator which is hard to find. He does what is necessary and no more. There have even been a couple of times when he has told me that I didn't need a professional exterminator.
Description of Work: He has come out and done jobs for us six or eight times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GEORGE W.
03/2009
5.0
pest control
  + -1 more
They are efficient, came on time, very responsive, did the work in a clean and neat manner. The office was very good to work with.
Description of Work: We took on a year contract to check the house for pest and also do a termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Judy H.
03/2009
5.0
pest control
  + -1 more
While I initially chose the company, because they were local, I will continue to do business with them because of their professionalism and quality service. They were very responsive and kept me up-to-date on their planned treatment date. When they suspected foul weather, they rescheduled rather than spraying because they said that it would be a waste of money and the treatment may wash off or not be as effective due to the cloudy day. I plan to continue my "annual" sprayings with them!
Description of Work: MR Bugs came out during the fall and sprayed the exterior of our home for boxhelders (sp?).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Miklos G.
10/2006
4.0
pest control
  + -1 more
They are very progmatic about the work and will give honest advice about the effectiveness of any specific solution. They know the Bethesda area very well. This is a very sylvan area and we have some unique pest issue. They are very thorough. We have been using them for three years now.
Description of Work: Spray for ants and caterpillars inside house, spray outside house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    PO BOX 343, Cabin John, MD 20818


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    MR BUGS is currently rated 4.7 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    MR BUGS accepts the following forms of payment: Check
    No, MR BUGS does not offer free project estimates.
    No, MR BUGS does not offer eco-friendly accreditations.
    No, MR BUGS does not offer a senior discount.
    No, MR BUGS does not offer emergency services.
    No, MR BUGS does not offer warranties.
    MR BUGS offers the following services: TERMITE AND PEST CONTROL, RODENTS, REAL ESTATE INSPECTIONS.

    Contact information

    PO BOX 343, Cabin John, MD 20818


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM