Approved Pro
Masters Chimney & Hearth
Chimney or Fireplace Service, Brick or Stone Fireplace Installation, Brick or Stone Fireplace Repair,
About us
Masters Chimney & Hearth work on chimneys and fireplaces. We repair gas fireplaces and wood pellet fireplace inserts. We inspect, sweep and repair brick masonry chimneys. Masters Chimney & Hearth also installs furnace liners and water heater venting. We sell, install, and service wood pellet stoves, electric inserts, and gas fireplaces.
Business highlights
21 years of experience
Services we offer
We sell, service, repair, and clean wood pellet stoves. We repair masonry chimney water leaks. We repair water leaks on all other residential chimneys. Masters Chimney & Hearth also reline furnaces and water heaters.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.929 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 29 reviews
Alex B.
Feb 2025
Thank you guys! I paid through the website. It was super easy. They did a good job, were very clean, very respectful, and personable too.
PJ C.
Jan 2025
Excellent response time and communication. Tristen did a great job repairing our fireplace insert so we can enjoy the fireplace and heat! Thank you!
Michele M.
Jan 2024
Domingo was outstanding! He provided excellent customer service, was friendly, knowledgeable and had my stove cleaned (thoroughly) and working in no time. Highly recommend!
Charles S.
Jul 2023
The technicians arrived within the time window, were friendly, explained everything they did and needed to be done and completed the job in the expected time frame. They left with everything as it was before they came.
Gary P.
Jun 2023
Major rebuild of our 50+ year old chimney, outside and inside. Brian, Rene, and Tristan did an excellent job. Professional, courteous, personable – clearly cared about doing their best. Spotless cleanup after finishing. Highly recommend.
Shawn T.
May 2023
They are prompt and professional.
Jeffrey S.
Apr 2023
Top notch professionals…they were the only company that used a camera to inspect the chimney and didn’t try to sell me anything I didn’t need. Highly recommended
Stephanie D.
Apr 2023
They were awesome! Mark was super creative and a true problem solver for the work I needed on my older home. His crew was friendly and fast, and detail oriented.
Response from Masters Chimney & Hearth
"[Member Name Removed], thank you for your kind words and the 5 star review. Yes, it was a little bit of a challenge to repair your brick chimney and install the electric insert but we love a challenge! Thanks again!"
Juju P.
Apr 2023
I have been using Masters since 2006 and have been 100 % satisified with the professionalism. especially with Bryan and Rene. Their work and expertise is outstanding. I would recommend them to anyone. Jan Pawlak
Response from Masters Chimney & Hearth
"[Member Name Removed], Thank you for having us over and being our customer all these years! Mark"
Lloyd M.
Nov 2022
The Tech. Mr.Domingo did an excellent job. Words can not describe the service he rendered.
Response from Masters Chimney & Hearth
"Mr. Mattews, thank you for your kind words about your pellet fireplace insert cleaning and repair. I am glad we were able to get it up and running. A pellet stove is such a great pleasure to have running and heating your home on a chilly day! Mark"
Diane Y.
Feb 2021
very professional he's excellent
Elizabeth P.
Oct 2020
I cannot say enough good things about the folks at Masters Chimney. Mark and Jeff were terrific to work with and worked with us to get our fireplace inspections and repairs done in a timely fashion to accommodate the sale of our house. Their team was hard-working and efficient and made sure the repairs went smoothly. I highly recommend the folks at Masters Chimney - they are great!
Annette P.
Oct 2020
Great!
Response from Masters Chimney & Hearth
"[Member Name Removed], thank you for having us over to repair and service your gas fireplace. Our lead gas tech, Guy M., was grateful for the review. Mark M"
John T.
Feb 2020
Fantastic job, very knowledgeable and professional. Cant ask for much more.
Response from Masters Chimney & Hearth
"Mr. [Member Name Removed], thank you for having us over and the kind words. Mark"
Stephen G.
Oct 2016
Install and expirience was great! They walked you through all aspects including clean energy rebate.
Response from Masters Chimney & Hearth
"[Member Name Removed], thank you for the review and it was our pleasure."
Sarah O.
Feb 2016
We love our stove and the service and responsiveness from Master's has always been exceptional and absolutely professional. We will continue to work with this company. Highly recommended.
Response from Masters Chimney & Hearth
"[Member Name Removed], Thanks for the review!"
Karen M.
Dec 2015
It when well, the techs were knowledgeable and professional and advised me about issues not explained to me by previous service provider and except for ash stains left on my light colored carpet. unfortunately due to their removal of protective covering before completing work on the pellet stove (had to have the area scrubbed), otherwise I am very satisfied with this company and will use them in the future.
Beverly W.
Sep 2015
We had a new pellet stove installed. I was super impressed with everything from the consultation to the finished product. Let me just say that I researched getting a pellet stove off and on for over 2 years. I got ranges in price between $1900.00 and $5500.00. Finally, I went to Angie's list for reviews. They did not steer me wrong. I met with the owner Matt for a consultation. He knew his stuff and was very pleasant to work with. 90 days same as cash and my pellet stove was installed. I love it. It is beautiful. I had just painted my brick hearth white and they didn't even make any marks during installation. I highly recommend this company.
CHRISTOPHER D.
Jun 2015
Tightened a loose piece and provided an accurate assessement of the operating issue with our Quadrafire Pellet Stove. Very knowledge on Pellet Stoves and were willing to commute to Montgomery County from Anne Arundel. Mark was very helpful and professional over the phone. Overall I was very pleased and will use Master Pellet for all my maintenance and repair needs in the future
TONYA G.
May 2015
Great service with a fantastic price. We are so happy to have found this company!
Shawn T.
Apr 2015
They were excellent.
Darla S.
Oct 2014
Excellent!!!! Workers were professional and respectful. Performed work and completed job. Went over and beyond by
carrying pellets into house and made sure stove was operating as it should. They were GREAT!!!
carrying pellets into house and made sure stove was operating as it should. They were GREAT!!!
William H.
Aug 2014
First class frictionless project. Arrived on time. Introduced themselves. Confirmed the scope of the project. Put down mats to protect my floor. Cleaned the stove. Cleaned the ash trap for my flue (bonus points for that). Tested internal components to isolate the problem. Kept me informed during the work. Fixed the augur gear. Lit the stove to test it. Packed out neatly. Reminded me to use a surge protector. Got it all done within the estimated time with no additional charges. Personable staff who represented the firm well. It's SO RARE that any project goes this smoothly!
Rosa S.
Jan 2014
I had used Bay Stove in Edgewater last Spring to repair the exhaust fan to my pellet stove. When the exhaust fan stopped working in November I called Bay Stove again. They came out in December, but had to order parts and couldn't get back to us until after Christmas. I was extremely disappointed with their unprofessional attitude. It seemed as though we were having Bay Stove over to repair the same thing over and over, so I called Masters Pellet Stoves. They came out within a week and repaired our pellet stove the same day. We were impressed with their prompt response, their professional staff and the ability to come out once to repair the stove.
Debbi D.
Mar 2013
I had done some initial internet investigations and decided to go with
Masters. They installed my stove within a week. There was some problems
with the unit upon installation and they fixed it right away
Masters. They installed my stove within a week. There was some problems
with the unit upon installation and they fixed it right away
Licensing
State Contractor License Requirements
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FAQ
Masters Chimney & Hearth is currently rated 4.9 overall out of 5.
Masters Chimney & Hearth accepts the following forms of payment: CreditCard
Yes, Masters Chimney & Hearth offers free project estimates.
No, Masters Chimney & Hearth does not offer eco-friendly accreditations.
No, Masters Chimney & Hearth does not offer a senior discount.
No, Masters Chimney & Hearth does not offer emergency services.
Yes, Masters Chimney & Hearth offers warranties.