Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,870 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 2576-2600 of 2870 reviews

Robert K.
07/2019
5.0
FROM THE BEGINNING WITH OUR DEMONSTRATION PERFORMED BY RYAN POWERS TO THE INSTALLATION OF OUR NEW WINDOWS THE SERVICE WAS EXTREMELY GOOD. I WAS CALLED TO CONFIRM THE INSTALLATION AND THE TWO GENTLEMEN,MIKE AND JON WERE INCREDIABLE. GREAT PEOPLE AND GREAT JOB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

janicehooper h.
07/2019
5.0
Dave Hamblett and Charlie Keraghan were very good workers, cleaned after themselves and would have them again for other jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob F.
07/2019
5.0
The workmanship is top quality, installers were courteous, efficient, and hard-working. Cleaned up very well after each day of work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Cathy L.
07/2019
5.0
I needed a new roof and got a quote from a number of roofers. NewPro came and did a great job. I am very happy with my new roof and the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie M.
07/2019
5.0
Ryan Poirier from NEWPRO did an excellent job with our window repair. He was knowledgeable, efficient and very customer service oriented. He explained what he was doing and provided insight on window maintenance. He also checked our other windows while he was here. Ryan was a pleasure to work with and I highly recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara C.
07/2019
5.0
Great service. After many years we needed a minor repair to one of our Newpro windows. Your Representative, Kevin Poirier, was on time and the repair was made in no time. Then he asked if there were other windows we would like to have checked. Thank you Newpro for great customer service and for having a real pro like Kevin on your team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wilbert C.
07/2019
5.0
I had Newpro representative Kevin Poirier came to my home today to replace a foggy window. He called an hour before arrival and arrived earlier than expected. He was courteous and professional and finished the job very quickly with no disruption to our home. He is a great representative of the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bart M.
07/2019
5.0
The New Pro Rep, Mike Giordano, was very professional and personable. He kept the demo mess to a minimum and cleaned up often. He obviously took pride in his work and did a first class job. He kept me up to date on the progress of the work and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,500

Jose P.
07/2019
5.0
Awesome job done by the guys, Paul McCafferty, Trevor Bogdon and Dan Lamarche. Great bunch of guys and a pleasure to work with, highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles K.
07/2019
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kurt H.
07/2019
5.0
Very knowledgeable and professional sales, in-house, and installation crews. Johnathan and Patrick were very thorough in their explanation. Johnathan and Jenelle were great in keeping me up-to-date with progress and scheduling, and Eric Catenacci and Kurt Mello couldn't have been nicer or more efficient on the installation end. My mother is very happy with her new walk-in shower.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Charles M.
07/2019
4.0
Quick and great job

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Donald G.
06/2019
1.0
Very poor customer service. Slow to return phone calls. I have a bathroom job scheduled and still waiting to be done, instead of them calling me with updates as items are back ordered I am stuck chasing them around. They were quick however to collect half the 16,000 dollars owed to them. To be honest if not for the language in our contract I would have cancelled my renovation by them and looked elsewhere.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


Roberta R.
06/2019
5.0
Paul, Trevor, & Dan, were excellent, making sure my cat didn't get out while replacing my sliding door. They cleaned everything after the job was complete and were extremely respectful through the whole process. The windows look great!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Bill R.
06/2019
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

melissa m.
06/2019
5.0
Did an amazing job with my tub enclosure. I love the design and the workman ship was A+

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arthur M.
06/2019
5.0
Great work, reliable!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ron M.
06/2019
5.0
These guys were all terrific. They went out of their way to accommodate me and I love the results. Their prices were below comparisons and the guarantee is terrific.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay T.
06/2019
4.0
The product is expensive but the warranty and the quality make it well worth it

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Marissa P.
06/2019
5.0
Install team was on time. We had awful storm/wood windows previously and we are very excited and satisfied about our New Pro Windows. The initial salesman was very knowledgable and not pushy with the sale as we had experienced with other companies. Trevor and Gama did the installation and did a great job. Very professional, timely, and cleaned everything up and made sure we were completely satisfied before they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,112

Molly P.
06/2019
5.0
On time, completed work in time promised, shower looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emilio G.
06/2019
5.0
The team was on time and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis T.
05/2019
5.0
A shout out to Marcos and his crew for highly professional job. Good people who treat us and our house with respect. Would hire these guys anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis O.
05/2019
4.0
They donâ t know how to hang a shower Curtain rod ,curtains come in standard lengths the should know this.I had to double hook my curtain. because they hung the rod to highð  

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
146589
Trade License Locale
MA
Trade License Expiration
05/05/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM