Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 2476-2500 of 2871 reviews

Pat H.
01/2020
5.0
Mike Giordano did a great job installing my walk in shower. He is a credit to Newpro.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Pat H.
01/2020
5.0
Mike Giordano did a great job installing my walk in shower. He is a credit to Newpro.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Rita F.
01/2020
5.0
They were on time very professional job, clean up and explained the operation of the walk in tub to me. Mat VanLeeuwen from Newpro did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Rita F.
01/2020
5.0
They were on time very professional job, clean up and explained the operation of the walk in tub to me. Mat VanLeeuwen from Newpro did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

PATRICIA M.
01/2020
5.0
eric was the installer & he was great.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20

Robert W.
01/2020
5.0
Janel, who was my contact person was super to work with. She is organized, professional and very pleasant. She made the scheduling process nice and easy. Joseph Leech who did the actual install work did an outstanding job. He went way out of his way to make sure I was satisfied. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

sally r.
12/2019
4.5
Mike Giordano did fabulous job. He installed the walk in tub in one day and left everything spotless. Gave me detailed instructions and the tub. I am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kathryn H.
12/2019
0.5
They misrepresentation there services and canceled tow times. They scheduled to do the work in one day and never scheduled the return. The process took longer the given by Newpro Operating, LLC.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Kjersten T.
12/2019
5.0
I had a wonderful experience with the entire Newpro team. You definitely get what you pay for and that is an invaluable piece of mind. I will definitely use them for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christa S.
12/2019
5.0
Matt Van Leeowen and Joe Leech we re fantastic- they were very professional, went the extra mile and the installation was perfect! Great and talented guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christa S.
12/2019
5.0
Matt Van Leeowen and Joe Leech we re fantastic- they were very professional, went the extra mile and the installation was perfect! Great and talented guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christa S.
12/2019
5.0
Matt Van Leeowen and Joe Leech we re fantastic- they were very professional, went the extra mile and the installation was perfect! Great and talented guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ELLEN G.
12/2019
5.0
Good quality doors. Mike and Jon were professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert And Beatrice S.
11/2019
2.5
It took over 3 weeks to complete my project.No New Pro techs came to my house. They sent a contractor.They tried to cover rotted wood until I told them to replace it.They left a mess at my property because they didn't allow themselves enough time to do the job right and worked until after dark. Not the professional installation they promised.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
2.5


Omar R.
11/2019
5.0
They installed my new front door and it came out perfectly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles S.
11/2019
5.0
Quality workmanship, polite workers, on time arrival, stayed late to complete the job as promised in one day. Newpro coordinated ordering parts, delivery, installation of Kohler LuxStone shower enclosure, and scheduled work to demolish old tub and install new shower and required plumbing. Took away all debris, left the work site clean. Mike Giordano and Mark Swenson worked as a team to ensure customer satisfaction. For us, it was a premium price but the major benefit was the company's commitment to get it all done in one day. Their employees lived up to the commitment. Some companies make promises to meet an aggressive schedule and sometimes tie you up with delays and excuses when they could have done a better job planning and scheduling the work. Newpro delivered as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia M.
11/2019
3.0
Not to keen on the contractors that Newpro uses (not the Newpro installer who was great by the way) to put in the rest of the bathroom (plumber, electritian, etc.).

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
3.0


Doreen R.
11/2019
5.0
It probably was more costly since a walk-in tub was removed. The end result was perfect!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

John C.
11/2019
1.5
New pro hounded me with phone calls to set up appointment. I am in desperate need of two exterior doors and when I set up the appointment for a QUOTE new pro refused to come because my girlfriend was not available to be at the meeting. I was looking for a quote and explained to New Pro that my girlfriend would very much be involved with choosing new doors but would not be available on the day of the quote. New Pro representative then forwarded me to his ? manager? who was rather rude and demanding that both myself and my girlfriend be available for the quote. As a result of I am still in need of new doors. I find it absolutely ridiculous that both homeowners need to be available for a QUOTE. New Pro is not very flexible for potential customers.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Anne C.
11/2019
5.0
Each part of the process was wonderful. The sales people, the project planning and scheduling, the installation and especially the folllow up customer service was genuinely exceptional. Informed every step of the way! Window quality is excellent. No drafts at all! Hire Newpro!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jecheima a.
11/2019
5.0
Mike and Jon at NewPro did an amazing job on this install! They were very quick and not messy at all. They demonstrated how to use the new donor's features and were super nice and helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert P.
11/2019
5.0
Mike & Jon were tremendous, experienced, professional. Explained the window operation, cleaned up after they were though.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert P.
11/2019
5.0
Mike & Jon were tremendous, experienced, professional. Explained the window operation, cleaned up after they were though.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
146589
Trade License Locale
MA
Trade License Expiration
05/05/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM