Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 2376-2400 of 2871 reviews

adrienne f.
08/2020
5.0
Patrick who was the representitive arrived at my house on time and was very very pleasant. He explained everything. He was very honest and thorough. He put a rush on my walk in shower because of my surgery. He even made a second trip back to my house because my husband wanted to ask more questions before installation. Claude and his helper Harold did an EXCELLENT job installing. They both were very very nice and took their time to install the shower professionally. This project took 7 hours to install. EXCELLENT EXCELLENT JOB

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

elsie v.
08/2020
4.5
This project was carried out in a very professional manner. The installers Trevor and Dominic were cordial, polite and knowledgeable. They carried out this project in a timely and well planed efficient manner. Before their arrival a courtesy call was made to my home and they arrived in the time that was stated. Upon completion everything was replaced, cleaned and inspected. An excellent job!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$2,400

elsie v.
08/2020
4.5
This project was carried out in a very professional manner. The installers Trevor and Dominic were cordial, polite and knowledgeable. They carried out this project in a timely and well planed efficient manner. Before their arrival a courtesy call was made to my home and they arrived in the time that was stated. Upon completion everything was replaced, cleaned and inspected. An excellent job!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jennifer M.
08/2020
5.0
The new shower looks great!! Mat Van L. is a fantastic installer & exceeded expectations! I would highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Rose C.
08/2020
5.0
Our installer, MatVan Leeuwen, did a great job. He is a perfectionist and delivers 110%. We were reluctant to take this on at our age (over 60) but Newpro made it easy, and Mat made our 2 bathrooms beautiful. He even cleaned up minimizing my clean up effort. We are very satisfied customers. Highly recommend. The new Koehler Luxstone walls are really handsome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$30,000

Jolene S.
08/2020
5.0
Artie D called in advance and arrived exactly when he said he would. He took pride in what he was doing and it showed in the results which was an overall excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda H.
08/2020
5.0
Larry, the technician was very knowledgable and efficient in addressing and remedying my concerns. Turns out that the issue that I had was a monor and quick fix!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Toni S.
08/2020
5.0
They were very professional cleaned up their area, answered all my questions. They new their job !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

Linds G.
08/2020
5.0
Claude and Harold did an outstanding job. They arrived on time on the scheduled day. They covered the carpets and all surfaces to keep our home clean as they worked. Our project was a tub to shower conversion. The result was beautiful, and will make us so much safer as we get in and out of the shower. Claude and Harold were pleasant, and able to answer all of our questions. We are very pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anita T.
08/2020
5.0
This company was wonderful. Even though the project was delayed because of the covid virus shutdown they kept me in the loop as to starting date. Once they could start they were prompt, courteous and professional. Cleaned up after they were done and kept my prized hostas and other foundation plants protected. I would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Olivia N.
08/2020
5.0
Appreciate the communications and the service representative understanding to the health conditions of my mom. They explained each detail and they magically created a greater bathroom look and feel from the horrible bath that I inherited.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Olivia N.
08/2020
5.0
Appreciate the communications and the service representative understanding to the health conditions of my mom. They explained each detail and they magically created a greater bathroom look and feel from the horrible bath that I inherited.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

adrienne f.
08/2020
5.0
excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deirdre E B.
08/2020
4.0
Again the doors were just completed not even a month, so I really can not give a good rating. I would like to see how it goes this winter before i say excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sharon d.
08/2020
5.0
New Pro professional Eric came at 8:00 am and dismantled my ugly bathtub and meticulously remodeled my tub and surround with great attention to detail. He took his time and advised me of every step. I was very pleased! My bathroom looks awesome and I would use them again! Highly recommend New Pro! Family owned. Integrity. They come when they say they are going to come . They don t leave until it s done and they cleanup after themselves🙏

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert M.
08/2020
4.5
They tried so hard to make everything just right!

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Brenda M.
08/2020
5.0
great people

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$640

Paul S.
08/2020
5.0
Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul O.
08/2020
2.0
Salesman was invisible after he took the order. The installers did a good job but did not clean up very well. Job completed in one day. I expected a lot more from this company, especially after paying $13,000 for a tub removal and shower install along with sliding glass doors. I didnâ  t even get a call back from the company to check on a satisfactory installation. I am at fault for not shopping this job and succumbing too sales tactics of the price being only good for the day of the salesmans Visit. Buyer beware.

Rating CategoryRating out of 5
quality
2.5
value
2.0
responsiveness
1.0

$13,000

Brian S.
08/2020
5.0
Leo was very professional and courteous. His work was outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

christy p.
08/2020
5.0
Mike Giordano installed a walk in shower in my bathroom. He was prompt, courteous and his work was excellent. The shower is beautiful and he left the bathroom in immaculate condition. 5 stars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve B.
08/2020
5.0
Everything went smoothly from delivery of the dumpster to its removal after the job, which was completed in two days on a roof with several valleys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$26,450

Kevin S.
08/2020
5.0
Terrell, (Sales technician) is friendly and informative. He helps navigate the window purchase process in a way that eases the anxiety of a major purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane M.
07/2020
5.0
The professionalism and good humor were great! Love Larry!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane M.
07/2020
5.0
The professionalism and good humor were great! Love Larry!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
146589
Trade License Locale
MA
Trade License Expiration
05/05/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM