Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 2326-2350 of 2871 reviews

Kassie J.
11/2020
5.0
They were quick and efficient, introduced themselves right away and took the time to go over the new door with me

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris D.
11/2020
5.0
Terrific experience. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keto K.
11/2020
4.5
Them very good

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Karen N.
10/2020
5.0
The service man was pleasant, explained all that was wrong with the windows and gave me ideas as to how to keep them working well.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Karen N.
10/2020
5.0
The service man was pleasant, explained all that was wrong with the windows and gave me ideas as to how to keep them working well.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jeny P.
10/2020
4.5
They are very good!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Timothy S.
10/2020
5.0
I had an excellent install on my outdated 1980s bathroom upgrading to a state of the art Kohler bathroom with Luxestone walls. My installer Mat Van Leeuwen was extremely knowledgeable and answered every question I had as he went and he was very conscientious as he reached areas that he wanted to confirm his approach before proceeding. I appreciated his meticulous nature and picture-perfect new shower install. My only regret is that this was our kidsâ bathroom, so my wife and I wonâ t be enjoying this on the regular. :)

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$14,000

Jeny K.
10/2020
3.5
They were very good.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

leanne l.
10/2020
5.0
Very convenient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin R.
10/2020
5.0
We have nothing but great things to say about our experiences with new pro and they always stand by their product and we love themð  Â

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sidney C.
10/2020
4.0
I hired NEWPRO to do the Shower and Tub. I hired Jeremy Salin to do the walls, bead board, vanity and everything else. I would give Salin Remodeling a 10+++ out of 10. NEWPRO did excellent in the shower and tub.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Phyllis W.
10/2020
5.0
Mike Giordano from Newpro did a great job installing my stand up shower. He is very Particular about his work. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim P.
10/2020
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim P.
10/2020
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Jim P.
10/2020
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeep J.
10/2020
4.5
Them very good

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Sue a.
10/2020
5.0
Joe and Dan were great'n

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bob B.
10/2020
5.0
Larry was very polite and professional. He worked very quickly too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna C.
10/2020
3.0
We hired them to install a new shower. The shower looks great...we have not had a decent shower since...we have not been able to get any hot water for more than 15 seconds at a time. We have resorted to turning on cold water in our other faucets as well as flushing toilets trying to get any heat for our showers (it does not always work, but hope springs eternal) When we called them about it, we got oh no - we will get customer service right on it...that was 3 weeks ago. Nothing from them since.Yeah... We are not too happy with them right now.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
2.0

$15,000

Ttyytttyyttg T.
10/2020
1.0
GoPro gave me a price of $3,150 to replace a side door on my garage. Went to the supply warehouse bought the door for $340. Put it in myself and under 3 hours. In other words, they wanted $2,800 in labor. My very first store, next one would probably be under 2 hours.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
4.0


Deb W.
10/2020
5.0
Had small issue. They came right out and fixed. From beginning to end reps and installers were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald B.
10/2020
5.0
My installer Mat Van Leeuwen was on time and the shower came out fantastic! He was great explaining how to care for the shower and things went smooth the entire time he was at my home. Great job! I would use them again the future without a doubt!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ROBERT M.
10/2020
5.0
The NewPro installer was on time. He did a fantastic installation on our new Koehler Luxstone Shower. He was very Professional, courteous and explained the whole process to us. We felt very comfortable with the whole process. Great customer service. We love our new shower. We would highly recommend Newpro !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rita W.
10/2020
5.0
.............

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Romeo M.
10/2020
5.0
Exceptional customer service from scheduling to actual work. Dominic was knowledgeable, accommodating and efficient. I would recommend Newpro highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
146589
Trade License Locale
MA
Trade License Expiration
05/05/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM