Newpro Operating, LLC

bathtub refinisher, home remodeling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

NEWPRO Operating LLC. has been meeting the needs of New England homeowners for more than 75 years. Family-operated for three generations, NEWPRO offers custom bath and shower replacements, tub-to-shower conversions, walk-in showers, and tub and shower surround wall systems. Other services include replacement windows, doors, insulated siding systems, roof replacements, and Luxury Vinyl Plank flooring. NEWPRO's best-in-the-industry warranties on product and labor combined with exceptional installation practices and standards set us apart from the rest. Expect a worry-free, hassle-free experience from start through the life of your product with NEWPRO. NEWPRO Home Solutions are the choice for superior performance, beauty and safety.

Business highlights

80 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.82,871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 2301-2325 of 2871 reviews

Brian H.
11/2020
4.5
The work crew was very professional, and had to replace 20 sheets of plywood during the roof replacement. It set them behind schedule, but the project was STILL completed in a resonable time ,finishing the work on SundayY!!! The weather here was not great for 2 days ,and their crew even had to shovel the roof before They could begin!! They also made sure the roof was sealed overnight when daylight stopped the first day's progress! GREAT JOB!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$14,000

Jacki R.
11/2020
4.0
The part they actually finished looks great. Mat Van Leeuwen was very thorough and paid incredible attention to detail. Unfortunately, the last part, a "barre," was missing some screws. I scheduled someone to come 2 days later. No one showed up. No phone calls. I E-Mailed twice. No response. Called. The customer service rep said someone would get "right on it." Still Waiting. It was a small part, but I paid for it. I'd like it installed.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
3.0

Yes, I recommend this pro
$16,000

Alexander R.
11/2020
5.0
Esta bien el uso de este coponitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan F.
11/2020
4.5
Mat Van Leeuwen re-structured and remodeled our Shower. He also installed the glass shower door on 11/13/20. He did a beautiful job and his work ethic reflected an attention to detail. The result was a renovated shower that my husband and I were very impressed with ! Joan Franciose Plymouth MA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
2.5

Yes, I recommend this pro

Robin W.
11/2020
5.0
We did a tub-to-shower conversion. Service was excellent from beginning to end: initial sales rep, installer, service rep/office staff. It was completed in one day. Product is as nice as advertised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert H.
11/2020
5.0
Awesome! The result exceeded my expectations. Mike Giordano explained his work every step of the way, and the whole experience was a pleasure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

lynne m.
11/2020
5.0
Dominic was excellent. Arrived early and was able to fix my sliding door. We are extremely happy with him and was very professional and would highly recommend him to others. Lynne.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob B.
11/2020
5.0
Very professional personal and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob B.
11/2020
5.0
Very professional personal and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob B.
11/2020
5.0
Very professional personal and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

KARAN H.
11/2020
5.0
Guys were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

KARAN H.
11/2020
5.0
Guys were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn K.
11/2020
5.0
We are very satisfied with the work that Newpro did with our bath/shower remodeling project. The installation team was great and their attention to detail was excellent. The plumbers and electricians were professional, and the install was done in just over a day. The Newpro install team of Dennis Kivley and Mark Iannazzo deserve mention. They managed the job to our complete satisfaction, and the customer service team kept in touch throughout the project. A job well done, and we thank you!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Glenn K.
11/2020
5.0
We are very satisfied with the work that Newpro did with our bath/shower remodeling project. The installation team was great and their attention to detail was excellent. The plumbers and electricians were professional, and the install was done in just over a day. The Newpro install team of Dennis Kivley and Mark Iannazzo deserve mention. They managed the job to our complete satisfaction, and the customer service team kept in touch throughout the project. A job well done, and we thank you!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

ANNETTE P.
11/2020
5.0
NewPro has a great service department and repairs are done in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol B.
11/2020
5.0
Everyone that I spoke with about my project was amazing from the salesperson to the installation team all of them very courteous and professional and very neat!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keny K.
11/2020
4.5
Them very good

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tara J.
11/2020
4.0
They are very good!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jely H.
11/2020
4.5
Good service

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Olga K.
11/2020
5.0
Jimmy, the technician from Woburn was excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.0

Yes, I recommend this pro

James K.
11/2020
4.0
Them have good service

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Patricia H.
11/2020
5.0
Installers were Claude and Harold. Very professional and courteous, worked non stop even through a power outage that hit our area towards the end of our project. Will definitely use NewPro for future projects. Extremely happy with my new shower!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,637

Patricia H.
11/2020
5.0
Installers were Claude and Harold. Very professional and courteous, worked non stop even through a power outage that hit our area towards the end of our project. Will definitely use NewPro for future projects. Extremely happy with my new shower!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lawrence L.
11/2020
5.0
Eric and Anthony were quick and efficient. The job was well done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer P.
11/2020
1.0
I had a shower replaced. It has leaked every day since it was installed, 5 months ago. I can not get anyone to call me back. All I do is leave messages. This was the worst decision I ever made! This company has no customer service! They have my money and do not care now!

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
1.0


Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
146589
Trade License Locale
MA
Trade License Expiration
05/05/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 5:00 PM

Newpro Operating, LLC accepts the following forms of payment: CreditCard
Yes, Newpro Operating, LLC offers free project estimates.
No, Newpro Operating, LLC does not offer eco-friendly accreditations.
No, Newpro Operating, LLC does not offer a senior discount.
No, Newpro Operating, LLC does not offer emergency services.
Yes, Newpro Operating, LLC offers warranties.

Contact information

26 Cedar Street, Woburn, MA 01801

www.newpro.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM