Super Service Today Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Emergency Services, High Pressure Water Jetting, Professional Drain Cleaning, Plumbing and Gas Repairs, New Sewer Service and Repairs, New Water Service and Repairs, Pipe Thawing, Sewer Smell, Hot Water Heater Repairs & Replacement, Tankless Water Heater, Tankless Boiler Services, Video Inspections for Sewer Lines, Leak Searches and Repairs.

Services we don't offer

Paving, Landscaping, Sod or Fill, HVAC Services, AC Services, Carpentry, Painting, Masonry, General Construction Work, Tiling, Framing, Roofing, Electrical Services.

Amenities

Warranties
Yes
Senior Discount

n/a

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.639 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
5%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.2
value
3.2
professionalism
4.2
responsiveness
4.2
punctuality
4.4

Filter reviews by category

Showing 26-36 of 39 reviews

Deborah H.
09/2018
1.0
plumbing
  + -1 more
first problem was they came too early, my appt. was 11am -1pm. When I arrived at 11 they were already gone. Person that answered the door has dementia. Was here for one hour and charged $590. could not produce an itemized bill or receipt. We only know it was a yellow van. Says they give senior discounts and a $57 discount. I called all week and no one would return my call.
Description of Work: 2 toilets excessively run sometime and one of them you have to hold handle down

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$590

Lucille L.
07/2018
1.0
plumbing, drain cleaning
  + 0 more
Technician didn't know what problem was.Said he couldn't find problem. Snaked maybe 5 feet of pipe. Charged me. And left. Well the water is still backing up all over the kitchen.
Description of Work: Clogged drain

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$335

David C.
05/2018
4.0
drain cleaning
  + -1 more
It went great until the end when I wascharged $149.00 dollars for 10 minutes total time here and about one foot of snake. Shawn was great and he did a great job, but had I known that they were going to charge that much, I wouldn't have had it done by them.
Description of Work: Toilet clog.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Mike L.
02/2018
5.0
drain cleaning
  + -1 more
Very responsive, identified issue and snaked clogged line in a matter of minutes.
Description of Work: Kitchen sink clogged, line needed to be snaked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

John R.
12/2017
5.0
drain cleaning
  + -1 more
It was a superb piece of work done professionally, instantaneos response, reasonable costs.
Description of Work: overhaul indoor portion of septic system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Scott M.
08/2017
5.0
plumbing
  + -1 more
It was probably $1,100.I would definitely call them again.They definitely knew what they were talking about. So, I would contemplate using them because they were very courteous, professional, prompt, but definitely on the expensive side.
Description of Work: They replaced the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

ALEXANDRA G.
08/2017
5.0
drain cleaning
  + -1 more
I contacted Super Service Today and explained what was going on. Fran was super helpful. Tim, who rushed over that afternoon, was super knowledgeable and offered suggestions prior to completing the work. The whole experience made my day. I especially appreciated that Fran and Tim kept in touch by phone on time of arrival. Tim explained what was needed and fixed the valve efficiently. I would recommend Super Service Today in a minute. I was able to use a coupon to reduce the cost and plan to call this company again the next time the plumbing breaks. And, I was surprised to learn Super Service Today offers help with drains, heating, cooling, electrical and other useful stuff. A worthwhile option for homeowners to know about!
Description of Work: I needed quick service for a broken valve, required prior to installation of a new washer. Since I was only in town for a day, I needed a plumber before nightfall. Right away. Super fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$227

Tracy P.
08/2017
5.0
drain cleaning, plumbing
  + 0 more
First guy (another company) snaked pipe for 1/2 hour and didn't solve problem; his boss was gonna come next day and warned "probably need to remove pedestal sink" and "may take several hours." Called Super Service, who showed up quickly and removed clog within 10 minutes... he also explained that first guy didn't run snake from best place. Plumber called ahead to confirm, good communication, and he even wore booties over his work boots!
Description of Work: Second opinion for plumbing issue: bathroom sink drain clogged.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy Q.
08/2017
5.0
drain cleaning, plumbing
  + 0 more
They helped resolve the problem quickly and efficiently
Description of Work: Septic was backing up into house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris A.
06/2017
5.0
drain cleaning, plumbing
  + 0 more
Excellent. In both instances they were able to be on site the same day as the call. Both jobs were absolutely awful in scope but they were prompt, profession and reasonably priced. Tim, Dave and Dennis were very professional and did a great job.
Description of Work: Replace main discharge pipe, attic to basement. Replace Symmons Temptrol control unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Will T.
05/2017
5.0
drain cleaning, plumbing
  + 0 more
First Parish of Watertown would like to Super Service Today to know how thankful we are for the amazing job you and your crew did. The church had been plaqued by the smell of sewer gas for over two years before you began working with us, and numerous other companies had already given up on finding the source of the problem. Your intitial pledge to us was "we'll find it" and you did. Locating and repairing this challenging situation required your crew to spend many hours working under extreme duress, in cramped, dirty crawl spaces with very little room to maneuver. Every single worker from Super Service Today was skilled, cheerful, respectful and thorough, even at the end of ten hours of back breaking work. You and your crew persisted until you were absolutely sure that our entire drain system was in good order. This was an extremely difficult project and we are thrilled with the results of your efforts. Your pricing was fair and you never gave up. We couldn't have asked for more. Thank you and please convey our deep appreciation to your entire crew.
Description of Work: Locating source of sewer smell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

4 Jewel Drive Unit 6, Wilmington, MA 02180

http://www.superservicetoday.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured

Licensed*

Trade License Number
4124
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening,
Septic Systems

FAQ

Super Service Today Inc is currently rated 3.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Super Service Today Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Super Service Today Inc does not offer free project estimates.
Yes, Super Service Today Inc offers eco-friendly accreditations.
No, Super Service Today Inc does not offer a senior discount.
Yes, Super Service Today Inc offers emergency services.
Yes, Super Service Today Inc offers warranties.
Super Service Today Inc offers the following services: Emergency Services, High Pressure Water Jetting, Professional Drain Cleaning, Plumbing and Gas Repairs, New Sewer Service and Repairs, New Water Service and Repairs, Pipe Thawing, Sewer Smell, Hot Water Heater Repairs & Replacement, Tankless Water Heater, Tankless Boiler Services, Video Inspections for Sewer Lines, Leak Searches and Repairs.
Paving, Landscaping, Sod or Fill, HVAC Services, AC Services, Carpentry, Painting, Masonry, General Construction Work, Tiling, Framing, Roofing, Electrical Services.

Contact information

4 Jewel Drive Unit 6, Wilmington, MA 02180

http://www.superservicetoday.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM