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PC HEATING, PLUMBING & AIR CONDITIONING

Founded 1980 • With Angi since October 2005

PC Heating & Plumbing has been providing home comfort services in Wayland and surrounding communities since 1980...long enough to build the trust and confidence of thousands of homeowners. No Subcontractors are used. Cost is determined by the job.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(25) Verified Reviews

Showing 1-25 of 25 reviews
Gary B.
1.0
02/14/2020
PC wanted to charge me almost $1000 for a job which was estimated by others at $350. Avoid at all costs. I told them no despite laying out $120 for their diagnosis.
Description of Work
Replace two pressure switches in furnace.
Category
heating & air conditioning/hvac
Neeraj A.
3.0
09/11/2017
Overall it was a fair experience. Things to note: 1. Their phone number directs you to a calling service who then passes your information on and they return your call. There is no way to get in touch with them directly unless they wanted to call you. 2. Technicians arrived on time and were professional and courteous. 3. They wanted to charge an arm and a leg for air filters that needed to be replaced. The person was upfront to say it is for their labor to run out and get filters. I would have thought that they would want to stock air filters in the van as it is one of the most common things to replace. Instead of having them do it, since we live so close to Home Depot, I was able to get it myself at a fraction of cost while they did other work. Not a clever sales strategy on their part. 4. Even though we told them of the issue, they did not fix it correct the first time. They had to come back. They did not charge for diagnosis for the second visit, but still we paid more for the same issue. I wonder if what we paid for the first time when they supposedly fixed the issue was something that was required?
Description of Work
General service of AC units and a condensation problem needed to be fixed.
Category
heating & air conditioning/hvac
JOhn T.
5.0
08/16/2017
Very happy with the service. Have been dealing with PC Heating since about 1998.
Description of Work
Bathroom fixture installed. Water Heater inspected and drained. New winterized outside spigot installed.
Category
plumbing, water heater repair

Service Provider Response

Thank you so much for your kind words! We appreciate your business.
Sara H.
5.0
06/24/2017
Very well. Technician diagnosed the problem, inspected the entire system, gave me heads up for future maintenance and suggested things I could do to keep system running better.
Description of Work
My A/C system was not going on. An capacitor needed replacement. Suggestions for maintenance were made.
Category
heating & air conditioning/hvac
William H.
5.0
01/28/2015
unknown
Description of Work
serviced gas fireplace but I have had them for many plumbing and heating jobs including tankless water heater new furnace and AC. They have always done an excellent job
Category
heating & air conditioning/hvac, plumbing, water heater repair, fireplaces, gas logs
Jon L.
5.0
11/15/2014
Found the leak easy enough. They had the right tools and experience. The pipe was left loose from another contractor ! Very friendly, very professional, and appt. was right on time and they came out asap !
Description of Work
Fixed gas leak on gas fireplace stove
Category
plumbing, fireplaces, gas logs
ALAN D.
1.0
10/03/2014
Three weeks after the visit I hadn't received an estimate so I called them. They were nice on the phone but the technician was on not in. After a couple of days I got the estimate emailed and it was for a completely different scenario that what I'd requested and triple the price with no explanation. I could have made some progress in looking for other vendors or exploring other ways to save on heat, but waiting for them and then having them be unresponsive to what I'd requested was unprofessional and very unhelpful.
Description of Work
Surveyed our boiler for conversion from oil to gas. Was to provide an estimate for the work.
Category
fireplaces
David K.
5.0
08/19/2014
unknown
Description of Work
Replaced water heater. Replacement was performed expertly and within a few hours.
Category
plumbing, water heater repair
Vina P.
5.0
07/15/2014
unknown
Category
fireplaces
Beth C.
5.0
01/29/2014
Chris checked out the fireplace and determined that the speed control was the problem. He is looking into ordering a part. The problem (noisy fan) was partially corrected when he repositioned the fan. The workers were both highly professional and knowledgeable. I appreciated that they did not jump to just replacing the whole fan unit which was recommended by another company.
Description of Work
Inspected our gas fireplace fan.
Category
gas logs
Yang S.
5.0
12/01/2013
This is my first time to use PC plumbing. The technician arrived about 30 minutes later than scheduled time. Might be due to traffic. But the service was done efficiently and professionally. The technician even spent time to answer my other plumbing questions. Will use them again.
Description of Work
Gas fireplace routine service
Category
fireplaces
William S.
1.0
01/13/2013
Tried getting a quote for to 1) remove a fireplace, 2) convert to HVAC and 3) remodel kitchen. Never received quotes for the fireplace or HVAC despite following up via phone and email. They cancelled the first kitchen appointment five minute before it was to occur on the morning of and also couldn't arrive on time a second time despite a two hour window. It is simply unprofessional to not provide quotes and to not show up for appointments as scheduled.
Description of Work
Unresponsive and didn't keep appointments
Category
heating & air conditioning/hvac, fireplaces, home remodeling
Paul G.
5.0
12/12/2012
Steve went out his way to find a service date after I had to cancel my original date for a fireplace repair. On the scheduled day, Steve arrived early, diagnosed the problem with the fireplace in short order, told me exactly what the cost would be, retrieved a new part and quickly repaired unit. He then cleaned the unit at his own initiative, cleaned up and left. The fireplace hasn't worked as well or looked as good in years. I will definitely use this company again.
Description of Work
Replace a worn generator on a gas fireplace.
Category
heating & air conditioning/hvac, fireplaces
James K.
5.0
04/10/2012
Came on time diagnosed the problem, told me the price, went to get a part, and came back and replaced the defective switch.
Description of Work
Our gas fireplace did not turn on and he came out right away and fixed it in less than an hour. He was polite and explained what had happened to the switch and replace it.
Category
fireplaces
bloom A.
5.0
12/27/2011
We just a moved into a house with a gas fireplace that had not been working perhaps for years. Steve came on time to give me a free estimate and why he thought it wasn't working. He thought he wouldn't be back before the holidays to service and replace the part but they were able to come sooner. He came in as scheduled, kept a tarp down for tidiness and went right to work. The fireplace now works great and and it was fabulous to have the fireplace working for the holidays!
Description of Work
Repair of non-working gas fireplace. The generator was broken and apparently there were some wires not wired correctly.
Category
fireplaces
Joseph B.
5.0
12/13/2011
They came out and gave me an estimate, at that time I was told that they had to order the part from the manufacturer and it would take about 4-6 weeks. After about 7 weeks I called them and the part had not come in yet and that they were in constant contact with the manufacturer and the part was back ordered. I called back a week later and was told the part still was not in. They then went and found another supplier who had the part and scheduled a time with me to install it. The installer came on time and did a fabulous job of fixing our fireplace. The part still had not arrived from the manufacturer, In the mean time I received a gift card from the company which I used in the final payment. I would definitely use P.C.Heating again.
Description of Work
replaced the thermocoupler and cleaned the fireplace and rearranged the logs.
Category
fireplaces, gas logs
Paul Z.
5.0
11/05/2011
Called PC and spoke to a woman about having a gas fireplace (purchased elsewhere) installed. We had a wood-burning fireplace already. See was courteous and professional and had, I think it was the installer get back to me which he did within a day. He also was courteous and professional. I did not need to pick up our fireplace/equipment PC did it. The day of the appointment they called me to insure I was home and they arrived right on time, of the scheduled appointment. The workmen introduced themselves when they arrived, very polite. PC brought their own electrician, and already had pulled/filled out the necessary permits, removed our old firebox, installed the new firebox. PC put down a tarp to cover my floor, they were meticulously neat and organized. PC also took the time to go over the operation with me till I understood it. The time it took was the time they had told me it would take and the original estimate was indeed the total price, which was written legibly. Just this week I had a concern about the fireplace, called PC and within a day a tech. called me back and resolved my problem quickly, in the midst of the hectic blizzard/fall fireplace busy season. No answering machine, I was able to talk to a person each time I called. Overall PC is he best contractor I have ever hired...and I have hired many over the years. My overall assessment of PC is "outstanding professional contractor". I have have been recommending PC Heating Plumbing and Air conditioning to my family and friends.
Description of Work
They installed a propane gas fireplace
Category
fireplaces
Danielle A.
4.0
06/22/2011
It has been a long time since we've used another plumber so I don't know how to compare them, but I don't know that they are any more expensive than other places. The toilets and the spigot are fine, but the faucets didn't get fixed and they actually damaged them in the process. I wasn't real pleased with how that happened. They were very good about getting back to me.
Description of Work
PC Heating, Plumbing & Air Conditioning fixed two leaky toilets and attempted to fix two leaky faucets. They also put a water spigot out by our driveway.
Category
plumbing
Doris S.
4.0
05/21/2011
I thought they charged too much.
Description of Work
I hired them in the past.
Category
plumbing
ELIZABETH N.
5.0
05/19/2011
I have used PC since moving to my present home 5 years ago, and the prior owners had used them for many years before that and recommended them to me. The firm's longtime owner retired in 2010, but the current technician had in fact serviced my units before and has been with the firm for several years. He was prompt, thorough, and followed up at my request by quoting a price for a part my gas fireplace will likely need within approximately a year. I expect to continue using this firm both for routine annual servicing and for any unanticipated repairs.
Description of Work
checked and serviced gas boiler and gas fireplace, checked and drained gas water heater
Category
heating & air conditioning/hvac, plumbing, fireplaces
JAMES I.
5.0
06/19/2010
They came on time and showed real concern about our problem. They fixed the problem quickly and took care not to do any damage to our shower/tub area as they worked.
Description of Work
They repaired a leaking tub filler valve
Category
plumbing
Nancy G.
5.0
07/16/2009
He came very promptly. I was very pleased. He did the job and came very promptly. He was pleasant and worked quickly and efficiently. I would definitely use him again.
Description of Work
I had a clogged sink and a leaking faucet, and he fixed both.
Category
plumbing
ELIZABETH N.
5.0
02/03/2008
Mr. Castellucci had done work for the prior owner of my house (I found service records when I moved in); he came promptly the first time I called him in 2005, and I have used him exclusively since. He does annual maintenance on a Burnham gas boiler; has been exceptionally diligent about trying to identify and resolve a summer season issue with boiler ignition, and maintains my gas fireplace. He has also done routine plumbing repairs and responded immediately when I called him to identify and repair a leak apparently caused when movers cracked a pipe during move-in. He comes when agreed, and work is done thoroughly and at reasonable cost. It is a pleasure to work with him.
Description of Work
Serviced gas boiler and gas fireplace; returned to correct a problem with gas fireplace insulation. Has also done plumbing work for me: replacing toilet parts; identifying and repairing pipe leak, repairing an outdoor faucet and the indoor shutoff. Use this company regularly for all heating and plumbing concerns in an older home.
Category
heating & air conditioning/hvac, plumbing, fireplaces
CHRISTOPHER L.
5.0
06/21/2007
I was called back very quickly and a very competitive quote was provided. They were also able to perform the work on the day requested. Another vendor was chosen only because they were (by chance) the one I had called first.
Description of Work
I called and asked for a quote for replacing a toilet.
Category
plumbing
Christopher L.
5.0
10/25/2005
HAD TO RUN PIPES OUT OPPOSITE SIDE FROM WHERE THEN HAD BEEN...IN AN OLD HOUSE. DID A GREAT JOB
Description of Work
PUT IN NEW WASTE PIPES TO CONNECT HOUSE TO NEW SEPTIC FIELD.
Category
plumbing

Phone

Address

PO BOX 340

Wayland, MA 01778

Other Information

Services offered

Heating, Air Conditioning, Plumbing, Drain & Sewer Cleaning,Gas Piping, Gas Fireplace Repair & Installation, Gas Logs, Gas Heating Stoves, Water Treatment & Filtration, Water Heaters (Including Tankless), Indoor Air Quality

Payment options

MasterCard
American Express
Discover
Check
Visa

FAQ

PC HEATING, PLUMBING & AIR CONDITIONING is currently rated 4.6 overall out of 5.

PC HEATING, PLUMBING & AIR CONDITIONING is open:

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

PC HEATING, PLUMBING & AIR CONDITIONING accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa

Yes, PC HEATING, PLUMBING & AIR CONDITIONING offers free project estimates.

No, PC HEATING, PLUMBING & AIR CONDITIONING does not offer eco-friendly accreditations.

No, PC HEATING, PLUMBING & AIR CONDITIONING does not offer a senior discount.

Yes, PC HEATING, PLUMBING & AIR CONDITIONING offers emergency services.

Yes, PC HEATING, PLUMBING & AIR CONDITIONING offers warranties.

PC HEATING, PLUMBING & AIR CONDITIONING offers the following services: Heating, Air Conditioning, Plumbing, Drain & Sewer Cleaning,Gas Piping, Gas Fireplace Repair & Installation, Gas Logs, Gas Heating Stoves, Water Treatment & Filtration, Water Heaters (Including Tankless), Indoor Air Quality

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