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First Class Roofing, Inc.
Acoustic Ceiling Tiles - Install, Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting,
About us
Providing Quality Work For Over 35 Years! Fully Licensed and Insured. Email - [email protected]
Business highlights
Emergency services offered
51 years of experience
Services we offer
Roofing, carpentry, gutters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.428 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 7% | ||
| 11% | ||
| 0% | ||
| 7% |
Showing 1-25 of 28 reviews
Sharon P.
Aug 2017
Their large crew arrived early on the scheduled date and completed the entire roof the same day. We are very pleased with everything.
Rob K.
Oct 2016
Once I signed the contract they scheduled the Work within one week. They worked quickly and efficiently with good workmanship. They addressed all of my concerns and followed up with me personally.
Sharon P.
Jul 2016
unknown
Carolyn C.
Jul 2016
First Class Roofing responded immediately to my inquiry and were out to provide an estimate right away. After meeting with the foreman for a thorough walkthrough of our project (including inside our attic to check for mold), he provided a very detailed explanation of the process and the materials they use as well as his observations of the condition of areas of the house adjacent to the roof that they could also address. He answered all of my questions left us with a shingle sample booklet with the various grades and warranties explained. The foreman provided a very competitive estimate (middle of three) later that day via email and was extremely responsive to my follow-up questions (visit their Facebook page, "First Class Construction & Roofing" and use Messenger to text with them - very convenient!). Once we made our decision, they were able to schedule us right when we needed and planned to complete the job in one day (colonial-style house w/garage). During the job, they draped the house and grass in the back yard to prevent damage/catch debris and were careful around our landscape. They left the property clean and used a magnetic roller to get all the stray nails. It was a really HOT day, but they pushed through and completed the job in one day as planned. Andrew reached out to us few times to ensure we were happy with the end results and to address minor points and questions. The roof looked great! We chose them over two other companies because of their responsiveness, customer service, and superior products (such as underlayment), process (such as # of nails per shingle, ice and water shield installation) and labor guarantee. They have an A+ rating with the BBB, are highly recommended on local FB groups and have many pictures on their FB site which was a plus. I highly recommend this company, it was a pleasure to work with them.
Michael R.
Jun 2016
unknown
David T.
May 2016
After 2 days of purchasing our new home, the roof was leaking in multiple spots and I was in desperate need of a roofer. After a number of sky rocketing estimates from other companies, First Class provided a very reasonable estimate. First Class installed my roof, bathroom vents, gutters and skylights in one day. Not only did that include installation, but cleanup as well! Their craftsmanship and attention to detail was exemplary. They took ample time to inspect my property further and informed me of any other recommended repairs. Because of the level of attention they provided to my home, I hired them to make the repairs, and we are in the process of replacing rotted clapboard and flashing, regrouting stone work, power washing home, and renovate the utility shed siding and install a door.
First Class were the utmost professionals and I would highly recommend them!
First Class were the utmost professionals and I would highly recommend them!
ARNEE W.
Feb 2016
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Frederick S.
Dec 2015
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Rose S.
Oct 2015
We started discussing this project in April 2014. Coleman and son started a job on my house began with foyer and never completed it. Left it half done with horse hair plaster and all demolition in my garage and never returned. He removed molding and half a wall. He left wire loose wires hanging in the hall where my 90 year old Mother who served him coffee several times to trip over. He took a hammer and smashed holes in four of my walls!!! He said he was looking for insulation. I was totally taken in by his pleasant and what seem to be knowledgeable approach.
Our business concluded for me when he accidently "butted dialed" me. I had just texted him to get a written estimate from him to get bank check which was required for funds to be released. (By the way I have all his texts.) He was speaking to a woman who he told he was charging me $10,000 more than than the job was worth. (Total job to be $30,000) This was an insurance claim from last years winter storm and he kept increasing the price and changing plan and never showing up when he said he would. I foolishly let him see what the insurance adjusted had written. Buyer beware. He is a scam and a man without character!!! Angies list should delete him.
He was never paid for this job.
Our business concluded for me when he accidently "butted dialed" me. I had just texted him to get a written estimate from him to get bank check which was required for funds to be released. (By the way I have all his texts.) He was speaking to a woman who he told he was charging me $10,000 more than than the job was worth. (Total job to be $30,000) This was an insurance claim from last years winter storm and he kept increasing the price and changing plan and never showing up when he said he would. I foolishly let him see what the insurance adjusted had written. Buyer beware. He is a scam and a man without character!!! Angies list should delete him.
He was never paid for this job.
Ed H.
Oct 2015
Coleman and Andrew were outstanding to work with. They were very professional and responsive while I was finalizing the claim and scoping the work. They took the time to explain all the materials so I could make a well informed choice. The work began on schedule. The roof itself was done in one day and it looks good. The remaining work required a few weeks. I greatly appreciated that they took the time to do the fascia, soffits, vents, and gutters just right. They did not cover any bad wood and made sure any needed repairs were identified and addressed. All the materials used were of good quality and superior to what was on the house before the work. The work looks great.
The workers were polite and professional. They cleaned up the work space each day and regularly checked-in with me to make sure the work was to my satisfaction. They even made sure my old security lights were working (which they were not before the work started) and installed a new security light fixture as part of the work (I purchased the fixture).
I will definitely work with First Class again for other home improvement needs.
John T.
Jun 2015
Overall very good. Excellent work and price. Would use them again. I recommend them.
Mark B.
May 2015
It went well from the quote to the clean up. They listened, advised and then did what they said they would do. "The yard will look better when we are done than it does now." The yard around the house did look better and the roof looked great.
TANYA Y.
May 2015
unknown
Kee C.
Apr 2015
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Jan P.
Apr 2015
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MERCEDES C.
Apr 2015
unknown
Rose S.
Apr 2015
unknown
Mary K.
Mar 2015
unknown
Robert B.
Mar 2015
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Raoul A.
Mar 2015
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Response from First Class Roofing, Inc.
"At First Class Construction we strive to please all our customers to the fullest extent. We are a family owned business who take pride in our level of customer service. Unfortunately, during the historic snowfall in February 2015, we and other service providers were inundated with calls from existing and new customers. We worked day and night for several weeks to reach and help as many customers as possible. We apologize to those we were not able to accommodate, the call volume was simply overwhelming. In thirty five years of business we have never deliberately not returned a call or missed an appointment. These recent circumstances were unusual and very difficult for both homeowners and service providers. Thanks Coleman"
Eileen S.
Mar 2015
I figured $299 was too good to be true. But after meeting the owner and he spelled out the fine print only covered 20 linear feet, I knew that my house roof would cost more for the work. He spelled out the extra charge and due to the emergency nature of the situation, I agreed and the work was done well and promptly.
Terry Q.
Mar 2015
unknown
Response from First Class Roofing, Inc.
"At First Class Construction we strive to please all our customers to the fullest extent. We are a family owned business who take pride in our level of customer service. Unfortunately, during the historic snowfall in February 2015, we and other service providers were inundated with calls from existing and new customers. We worked day and night for several weeks to reach and help as many customers as possible. We apologize to those we were not able to accommodate, the call volume was simply overwhelming. In thirty five years of business we have never deliberately not returned a call or missed an appointment. These recent circumstances were unusual and very difficult for both homeowners and service providers. Thanks Coleman"
JUDI Z.
Mar 2015
.
Response from First Class Roofing, Inc.
"At First Class Construction we strive to please all our customers to the fullest extent. We are a family owned business who take pride in our level of customer service. Unfortunately, during the historic snowfall in February 2015, we and other service providers were inundated with calls from existing and new customers. We worked day and night for several weeks to reach and help as many customers as possible. We apologize to those we were not able to accommodate, the call volume was simply overwhelming. In thirty five years of business we have never deliberately not returned a call or missed an appointment. These recent circumstances were unusual and very difficult for both homeowners and service providers. Thanks Coleman"
Jim G.
Feb 2015
They were nice, its just that it was hard to get in touch with them for scheduling.
Jean B.
Feb 2015
.
Response from First Class Roofing, Inc.
"At First Class Construction we strive to please all our customers to the fullest extent. We are a family owned business who take pride in our level of customer service. Unfortunately, during the historic snowfall in February 2015, we and other service providers were inundated with calls from existing and new customers. We worked day and night for several weeks to reach and help as many customers as possible. We apologize to those we were not able to accommodate, the call volume was simply overwhelming. In thirty five years of business we have never deliberately not returned a call or missed an appointment. These recent circumstances were unusual and very difficult for both homeowners and service providers. Thanks Coleman"
Licensing
State Contractor License Requirements
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FAQ
First Class Roofing, Inc. is currently rated 4.4 overall out of 5.
First Class Roofing, Inc. accepts the following forms of payment: CreditCard
Yes, First Class Roofing, Inc. offers free project estimates.
No, First Class Roofing, Inc. does not offer eco-friendly accreditations.
No, First Class Roofing, Inc. does not offer a senior discount.
Yes, First Class Roofing, Inc. offers emergency services.
No, First Class Roofing, Inc. does not offer warranties.