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Goodrow Door Solutions

Founded 2001 • With Angi since July 2011

4.8

(246) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Goodrow Door Solutions is a family owned small overhead door business which local homeowners have come to trust for all their garage door needs. We are an I.D.E.A accredited local company with over 20 years experience in residential and commercial garage door repair and sales. As you may find in other overhead door companies and big box retailers in the area, Goodrow does NOT subcontract our work. We pride ourselves in always being honest with our customers and take the time to understand your needs. Our team offers fast, professional and knowledgeable service. We offer virtually all of the top garage door brands and professional openers....

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Award 2020

Verified Reviews

A few reviews for this pro...
5.0

12/22/2020

Fantastic! Super quick to respond and schedule the service. Their service technicians were outstanding. Eddie is the best! Thank you all for your help!

Description of Work
Repaired Garage Door Openers

Category garage doors

1.0

10/22/2019

They came for free estimate. Recommend $300 package. That is higher than what I thought. Since I already took time off. I asked what is the minimum to get my door work. I was told is $235. I chose to do the $300 package. I was surprised he gave me the final bill $435, include a $135 service charge. I complained, they brought it down to $390. The worse part is, a lady called me later, she said I sh...

Description of Work
Replace garage door extension cable

Category garage doors

Service Provider Response

Unfortunately this is a case of a language barrier. This is why we send out a confirmation email on every service call that describes in detail what is covered and the process in case it was lost in translation over the phone. Then, the technician goes over everything completely with customers before any work is done. The work was very much needed and agreed upon and there is still a lot of work n...
5.0

09/01/2019

Scheduling with Deb was super easy. Jason came over the next day, and took care of the problem.

Description of Work
Broken cable

Category garage doors

Service Provider Response

Thank you for the review-we appreciate it!
2.0

07/15/2019

Contacted goodrow about an issue where water is seeping into the garage. The guy from Goodrow replaced the rubber part on the garage door, and literally as soon as he left, it started raining and water was back. Whatever he did failed. Issue is the rubber piece that runs along garage floor needs to be sealed again. I showed him the issue, he said just "seal it yourself". Waste of money. Would not ...

Description of Work
seal garage door as water was coming in

Category garage doors

Service Provider Response

I am sorry for your dissappointment and missunderstanding of the situation.The bottom seal on the garage doors were replaced upon your request to try and seal an off level floor against rain. We did it in a rain storm and of course there will be water on the floor as a result. The wood frame is rotted and leaking as well and my technician must have been refering to that when he suggested to "seal ...
5.0

06/13/2018

This was our second time using Jay for a problem with our garage doors. He and his wife are always very responsive, appointments are scheduled quickly, and the work is done very professionally. This time was no exception. The problem was fixed, and while Jay share things to keep in mind for future garage door replacement when our current doors give out, he did not push or try to sell additional se...

Description of Work
One of our garage doors wouldn't open electronically.

Category garage doors

    Services Offered

    Honest and Reliable Garage Door Repairs, New Overhead Doors, Opener Installation, Retractable Garage and Motorized Screen Doors.

    Services Not Offered

    Entry Doors

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Discover, Check
    Senior Discount
    Emergency Service
    Yes
    Warranties
    Yes