Catamount Response

Upholstery Cleaning, Carpet Cleaning, Dryer Vent Cleaning,

About us

Catamount Carpet Cleaning of the Berkshires, Inc. has been offering various household cleaning and restoration services in the Pittsfield, MA area since 1987. Whether you're looking for thorough carpet cleaning, duct or dryer vent cleaning, or mold remediation, we can help. Along with offering excellent customer service at prices you can afford, we are proud to be an environmentally responsible company, and offer total green cleaning options. We don't use any harsh chemicals, and all of our cleaning product are EPA certified. Located in Pittsfield, MA, we also proudly serve Springfield, North Adams, Williamstown, Cheshire, Lanesboro, Lee, Great Barrington, Sheffield, Stockbridge, West Stockbridge, all of Berkshire County, and neighboring regions of New York State.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Duct and Dryer Vent Cleaning, Tile, Stone and Grout Cleaning and Sealing, Sand Less Wood Floor Cleaning, Crime Scene/Trauma Clean Up, VCT Floor Cleaning, Fire, Water, and Mold Restoration

Services we don't offer

Ask For Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-11 of 11 reviews

Joseph C.
05/2019
5.0
Excellent. They came right away and did an excellent job. Very punctual and even did more than was required. I would highly recommend DNS Construction to anyone that wants a professional job at a fair price.
Description of Work: Carpenter repair and painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Emily P.
07/2018
5.0
We have renters staying in a house we list on airbnb. We were hearing mounting complaints from them - the lower level is smelly... it's getting worse... it's damp... the dehumidifier isn't working... someone is allergic and having symptoms. I called for help after business hours and heard back quickly from Dan directly. I sent in the professionals! They evaluated the situation and told us what we hoped (and suspected) - there is no mold/mildew problem! Dan from Catamount offered to leave a powerful dehumidifier there for a week anyway, if we wanted, but although I would have paid him for that, he didn't even recommend it - because it was unnecessary! This is clearly a scrupulous company that will not charge you for work unless you really need it. While I'm glad we don't have a problem, I actually regret that I can't hire him for something. I wish every provider was like this.
Description of Work: Mold/mildew evaluation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine M.
10/2017
5.0
Dan from Catamount located the source of the problem in under 15 minutes, helped us figure out how to fix it, and didn't charge us for needless remediation. These guys are awesome and I would hire them again in a heart-beat. Honest and very knowledgeable.
Description of Work: We have been having issues with mold in our basement and called Catamount Reponse about remediation. We have contacted multiple businesses about this problem, already spent a lot of money, and many of the remediation companies we got in touch with were going to charge us thousands of dollars more to try to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy W.
10/2017
5.0
carpet cleaners
  + -1 more
Professional service . They took care of everything . Would not hesitate to call them again . Cleaning services preformed on Oriental carpet along with wall to wall carpet .
Description of Work: Carpet cleaning .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dailin A.
10/2017
5.0
They were very prompt professional
Description of Work: Water damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita R.
07/2017
5.0
upholstery cleaning
  + -1 more
I had most of my possessions in storage for 5 years and during that time mice overtook the unit. My sofa and chair were full of mice feces and there was some mildew. The experts cleaned everything quickly and efficiently, and they were personable. The experience was so positive that I plan to have them back to clean my rugs and a mattress.
Description of Work: Sofa and chair cleaned
Rating CategoryRating out of 5
Yes, I recommend this pro

Dave J.
06/2016
5.0
Dan meet with me the day after I called him,we agreed on a price,they did the deed the following Thursday .Fast, complete, polite,estimate was right on the money,team was polite and respectful to my mother.Dan then met with me a few days latter to make sure I was happy with work.....could not have been more so.
Description of Work: Mother had a mold issue,these guy's can in fast and gutted the cellar removing any and all mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Howard B.
10/2015
5.0
Much better than I could have ever imagined!
Description of Work: The provider did a complete and thorough mold remediation of the basement and first floor. This included removing mouldy building materials (walls and floors) and disposing of them, treating the floor, beams and exterior walls. The remediation included air filtering and cleaning of first floor which was also contaminated. Extensive documentation was provided to the insurance company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Christine R.
12/2014
5.0
When my basement flooded because our water heater gave out five days after we purchased our home, I didn't know what to do. There was more water on the floor than a shop vac could handle. It was recommended that I call Dan. He answered the phone and asked questions about my situation to determine if I needed a weekend response or if it could wait until Monday. We decided to wait. On Monday morning they were at my house, assessed the situation, gave me an estimate and started drying out the basement including removing the carpet. The service was professional and quick. They left blowers on site to ensure the area was dry and there would be no mold growth. I was pleased with their response. Liked getting the discount as an Angie's List member also.
Description of Work: Dried out a wet basement due to a water heater leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$478

John H.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. Professional and good workers. I plan to have them return to wash our windows. A very good company that I highly recommend.
Description of Work: Clean our wall to wall carpeting, couch and tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

George A.
11/2011
5.0
They responded very quickly after contacting them and provided a thorough and detailed explanation of what work was needed and approximate cost. They emailed a detailed estimate the next day. They answered all questions and are very professional. They really know what they are doing. They began work when promised and kept us informed of progress. Even though they wound up having to do more work than originally planned they honored the price in the estimate. They definitely exceeded our expectations.
Description of Work: Remediation of extensive water damage and mold in a finished basement that got flooded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

    Contact information

    555 Fenn St., Pittsfield, MA 01201

    www.catamountcarpetcleaning.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    183703
    Trade License Locale
    MA
    Trade License Authority
    Massachusetts Consumer Affairs and Business Regulation - Home Improvement Contracting
    Trade License Expiration
    11/03/2025

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstery Cleaning,
    Carpet Cleaning,
    Dryer Vent Cleaning,
    Mold Testing & Remediation,
    Air Duct Cleaning,
    Water & Smoke Damage

    FAQ

    Catamount Response is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Catamount Response accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Catamount Response offers free project estimates.
    Yes, Catamount Response offers eco-friendly accreditations.
    No, Catamount Response does not offer a senior discount.
    Yes, Catamount Response offers emergency services.
    Yes, Catamount Response offers warranties.
    Catamount Response offers the following services: Carpet Cleaning, Upholstery Cleaning, Duct and Dryer Vent Cleaning, Tile, Stone and Grout Cleaning and Sealing, Sand Less Wood Floor Cleaning, Crime Scene/Trauma Clean Up, VCT Floor Cleaning, Fire, Water, and Mold Restoration
    Ask For Details

    Contact information

    555 Fenn St., Pittsfield, MA 01201

    www.catamountcarpetcleaning.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM