Founded 2002 • With Angi since May 2006
Service Provider Response
Dear Contractors, Please be aware of [Member Information Removed] Waltham !!! Boy, where do I start. "He mentioned the first job went OK...?" Well I got there on time and he was totally unprepared. The job took over 3 hours that should have been a half an hour. The only thing he did was seal off his entire house from the staircase. Everything he had was in the second floor or attic which I could not go up to retrieve it. I could only go up to the top of the stairs. I had to work at his pace as he brought everything down from the attic and the second floor. Very nice, however nothing was bagged up and he demanded to double bag the junk. He was concerned about germs, lead, dust, dirt and other particles in an average attic. Again this job took forever !!! I was patience, courteous and respectful of his sensitivities. So I have to ask, if things went just OK, Why did he call me back ??? Anyway the second time he called for very specific timeframe on the weekend and I reminded him that he needs to be prepared and ready for the pickup because at that timeframe of the day (Sunday) we will only have about an hour. So he agreed..!!! However he "NEVER CONFIRMED THE PICKUP" !!!! On the weekend of the alleged pickup this guy calls Saturday afternoon to confirm the Sunday pick. At that point I wanted to jump out the window. I told him I would try to see if one of my guys "could" work Sunday. Later that night 7:30pm my guy says he can work for an hour or two Sunday and I text this guy back. Then he calls and tells me that nothing is packed up or ready to go and flips out on the phone and goes into" Beast Mode". I shut my phone off and didn't turn it back on till after church on Sunday. Lucky for me, it had some nasty texts on it. And he says he was not "Upset"..!!!! And yes most people will not communicate with someone with that kind of behavior or language like that. So this "working homeowner" needs to understand about confirming work with a contractor just like he wants to confirm his "complex, interdependent and tightly coupled long weekend plans". P.S. I did not offer any future services.... !!!Service Provider Response
It's unfortunate the customer doesn't realize we are saving them money. We didn't charge them extra for the extreme weight. We did recycle at the proper place within the Newton area. Anybody including disposal companies are allowed to recycle there. I am, as they should be, concerned about somebody crawling around the dumpster. This has been an ongoing problem with recycling from the beginning. Now we have people stealing cooper from scrap yards, tires from repair shops, cans and bottles for nickels from trash barrels and yes books from paper recycling containers. Please don't blame us for doing the right thing "RECYCLING".Health & Safety Measures
Angi Certified
Mastermind Finishing and Appeal. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today! Â
Angi Certified
PMI Bay State is a property management company with a primary focus on Association and Residential property management. We are part of the Property Management Inc. ("PMI") franchise network. PMI has extensive experience in the property management industry and has over 400 offices located throughout the United States that manage properties worth over $50 billion. PMI has developed industry-leading processes and systems that are utilized on a daily basis in the operation of your local PMI Bay State office. Combined with the utilization of a patented state of the art web-based software system, assures a level of service that sets PMI members apart in the real estate industry. On-going training, communication, and education in this relationship ensure successful operations and develops and expands upon a strong national brand. Â
Angi Certified
Closed and Open cell spray foam for new construction and retrofit homes. Now offering SHEEPS WOOL Insulation both Blown in and Batts. Injection Foam, Fiberglass batts, Blown in Cellulose/Fiberglass, Mineral wool, Sound Attenuation, Fire caulking. Coleman Spray Foam Inc is an Irish owned and operated insulation company serving all of Massachusetts. A company that is passionate about their work and aim to build strong relationships with home owners and contractors alike to provide the best insulation solution for you. Â