Since 2000, FRS Roofing + Gutters has served homes and businesses across the greater Massachusetts area specializing in roof and gutter repair and installation. We are locally owned and fully insured, covered by workers compensation and general liability. We provide next-day estimating and we call our customers the day before we meet and explain all the steps being performed, as well as answer any questions the homeowner may have. No job is too big or too small. We offer guarantees on workmanship, our job sites are clean, and we make sure that every one of our customers is fully satisfied before we leave the site.
FRS Roofing won the bid to fix the main slate roof and the 4 rubber porch roofs on my home. Chris from FRS provided the winning estimate after taking a meticulous inspection of the roofs which included identifying the number of slates needed to restore the main roof. He also explained why the rubber roofs installed by a local contractor 20 years ago had prematurely failed. The FRS work crews assigned to our project were all skilled and knowledgeable of their craft. Every crew member possessed a good demeanor and showed respect for our property. Once started, the job was completed without delay as can sometimes occur when a crew is pulled to work on another project. An unforeseen delay did occur when the chimney was being re-flashed. During the bidding process, all visible sides of the chimney appeared to be in fair shape. Once the crew could see the far side of the chimney, they discovered it was completely devoid of mortar. I was shown a photo of this miracle house of cards and immediately authorized a complete rebuild of the chimney which FRS performed at a reasonable additional cost. There were no surprises with the rubber roofs. The original fiber board underlayment which was disintegrating from water damage was replaced with a new material that is impervious to water. Also, the proper rubber was used on the edge strip to prevent it from peeling off as had happened on the old rubber roof. Overall, I am more than satisfied with the job and would not hesitate to use FRS roofing again for any property new or old!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Irwin P.
08/2022
5.0
Very professional, efficient, thoughtful of premises, great interaction, and follow up. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,500
Matt T.
08/2022
5.0
They took the time to talk me through the project and then talked me through the work that was done to make sure I was happy.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
$999
daniel R.
08/2022
5.0
roof repaired & new cutter installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin F.
07/2022
5.0
Great customer service and communication, I would use them again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Richard C.
08/2021
5.0
They talked me through the whole process it was an education
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,400
Abigail O.
08/2021
5.0
I really like these folks. Nice to see photos of the issues on the roof and appreciated the time took to explain the process. Best of all, when they missed a spot, they came RIGHT back over (after we paid them). This is never the case with prior contracts in my experience. When folks step up, when all is said and done and a simple thing needs to be corrected, I really want to work with them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
patti b.
08/2021
5.0
well coordinated and expert service, likeable staff, crew. Timely, quick, cleaned up afterwards
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,000
bob m.
05/2021
5.0
a good co to work with
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jonathan S.
04/2021
5.0
I've worked with Moacir and FRS roofing and gutters twice. In 2019, they did an excellent job installing a completely new roof. I was happy to hire them again in 2021 for a rather complex repointing/masonry job on my garage. Their pricing was fair, and when you factor in their professionalism and courtesy, you're getting a great deal. I recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Imad A.
01/2021
5.0
Great job and good quality and great work crew
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$2,000
Yvonne Q.
11/2020
5.0
I had my gutters done. From the very beginning to the end it was a job well done
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$2,368
Stephen R.
11/2020
5.0
Responsive customer service and knowledgeable folks
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Sarah F.
09/2020
5.0
I canâ t say enough wonderful things about FRSâ s customer service. Due to a family emergency my husband and I had to cancel our roofing job with FRS after putting down a deposit. FRSâ s staff were very kind in canceling our installation and trying to refund part of our deposit based upon the costs they already incurred for our job. They have been prompt, professional, and flexible in all of their communication in these challenging circumstances. I would highly recommend their customer service to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
bruce p.
09/2020
5.0
I had FRS Roofers replace my rubber roof on my main roof and a back porch roof. I also had them realign the back porch roof to sit flush with the rest of the house. They also replace a lot of rotted wood, fascia and replaced the gutters. The team of roofers took three days to replace the roof and I couldn't be happier. They were professional, polite and cleaned up the work spaces and even left them better than they found it. During the three day period I has asked questions regarding the status and the site foreman got back to me right away. Everything was done as expected and I am very happy with my new roofs, I can now proceed to remodel the back porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$11,000
Anita F.
09/2020
4.5
Reading the other reviews I'm a bit horrified and thinking about going up and checking by myself, though the roof is pretty steep so I rather live... but we had overall great experience. Quick appointment, believable explanations and the price seemed to be right (we didn't bring anyone else to quote, so cannot state if for 100%). The roof itself seemed to be reasonable, but then we added the chimney cap and that was quoted at $1500 and then lowered to $1200. Is that the right price - I do not know, but since they were already on the roof I assumed asking them is easier than looking for new contractor. The dumpster was left couple of days over - which made our life a bit difficult since it was taking our drive-way, but it was promptly removed upon request. Honestly - I'm very happy with the job and I think I will call them again if I had another roof. One more thing - read very carefully the financing agreement if you financing. I read it and we decided to opt out of it and just pay by credit card. Pretty scary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$9,200
Maxwell W.
08/2020
5.0
Professional and the representative they sent out was enjoyable to talk to. There were a few minor hiccups with the work, but anything that was missed was rectified with no additional cost (i.e. accidental damage to gutters). If I have any more projects in the future, I will be looking for them again.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$19,000
Allen K.
08/2020
5.0
Great job, they installed new gutters and down-sprouts and added gutter guards. They arrived on time and worked the whole day and were considerate of my neighbors are we shared the driveway. Excellent customer service and reasonable priced
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Brian M.
08/2020
5.0
They were completely professional, quick,efficient, fairly priced,and clean. Completely fulfilled my expectations and more!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jenny T.
07/2020
5.0
Mike is very nice guy. He help us choose the good thing to do. And spend as need as we use
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert G.
07/2020
5.0
Great job clean up great worked 13hrs to finish job in one day for large two family house and two car garage in one day
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$17,100
John K.
07/2020
5.0
They were very professional and did a fantastic job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vivian W.
07/2020
5.0
They did a awesome job and the rain did not come in my windows it went down the drain they sent out a team to cover up I Cass it rained and it did I can say enough about the company if I could give more stars I would can t say enough good about them just thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian G.
06/2020
5.0
Mike and his workers were very efficient and friendly. Clean up was good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lori H.
06/2020
5.0
Great experience - they gave me a fair quote, communicated well, did an excellent job, and checked in with me after about whether I was satisfied with the service. They are very well organized and good to work with.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.