1st American Sewer & Drain, Inc.

drain cleaning company

About us

With years of experience serving the area, we are your solution for all your drain clog needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Check out our 5 star reviews from happy customers! Call us today so we can discuss your needs and make a plan that fits your budget. Satisfaction guaranteed!

Business highlights

24 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.749 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 1-25 of 49 reviews

Lori S.
09/2023
5.0
The service I received was outstanding. I called around 10 am and someone was at my house by noon just as they told me. Sean was very friendly and provided the best service I could ask for. I would highly recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vela N.
04/2020
5.0
I called First American Drain this morning at 9 am as a recommendation from our usual plumber(due to the current circumstances), and Garrett showed up within an hour. He wore a mask and gloves and used booties to walk inside the house (as it was raining outside). He was very professional and explained what he was planning to do after he checked out the drain. He got his supplies and was able to fix the drainage issue. He explained everything very clearly and what can be done to avoid further problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

bob r.
03/2020
5.0
Our tech Garrette arrived on time and completed the work on schedule. He was friendly, professional & communicated the underlying reason for the problem & alternatives to remedy the issue. We've had main drain issues in the past, but 1st American was different by being reasonable and prompt. They came highly recommended by a friend & I can see why. If you need your sewer line cleaned out because of a clog, I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurie B.
08/2019
5.0
Dependable and personable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$155

Stephen T.
08/2019
4.5
The job required changing the whole sewer line in the basement. No easy job. The installer and the sewer line were both excellent.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,350

Cynthia C.
07/2019
5.0
Very happy with the results

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20,000

Lynne C.
06/2019
5.0
Great fast service and they charged less than the phone estimate!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy G.
04/2019
5.0
I paid cash and got a discount, Ritchie was personable and friendly. I would us again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John W.
04/2019
1.5
Spent almost 2 hours snaking the drain. Still didnt clear. Suggested a power flush. Called local pro they said a power flush would flood the house. Sent someone to snake and he actually knew what he was doing and what may have caused the problem.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
3.0


Rick W.
04/2019
4.0
Called back promptly. Fairly clear on pricing, although not inclined to visit for quote. Check on charges for work done afterhours (later than 5:30PM) work, as it may be charged at time and a half. They will work with you if you're a DIY person that gets stumped at some point. I had all ready pulled up (2) toilets and saved some of the cost since the technician didn't have to do that. Sean was courteous, knowledgeable, and made quick work of the problem. I would definitely use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$195

Peter V.
04/2019
5.0
Prompt, quality and very knowledgeable service at a great price. Sean was a great guy who was very knowledgeable and did great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ernest B.
04/2019
5.0
they did a great job it was a pleasure doing business with them. they response very early and call me on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amanda D.
04/2019
5.0
Lovely young man arrived and quickly sorted out the problem, very professional and a reasonable price Would definitely hire them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff S.
04/2019
5.0
Lightning fast response, courteous technician, simple and easy process

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cindy O.
04/2019
5.0
Did a fabulous job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sonja L.
04/2019
4.0
No comment

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Christina R.
03/2019
5.0
Paul contacted me quickly and was able to get someone out at soon as possible. Rich came out and he was awesome! He was funny, easy going and explained to me what was happening. He seemed to really enjoy his job and he was great at it. I m thinking of flushing stuff down the toilet, that doesn t belong, just to have him come out again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chan N.
03/2019
4.5
Fast,and knowledgeable. Couldn't fix due to sewer pipe broke, therefore pricing wasn't accurate. They did mark the exact location of break which made the digging easier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$275

Brian H.
03/2019
5.0
Garret was awesome. He was quick efficient and was able to part with some expertise on how I can hopefully manage issue if it occurs again. It was a pleasure doing business with them. If I have any future sewer or drain concerns you will be my first call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise B.
03/2019
4.0
job was done in a timely manner, great job overall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Anna H.
03/2019
5.0
Quick response, quick service. What more do you want? How about great guys coming into your home to fix your problem. Will definitely rely on these guys for future problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$155
    • 1(current)
    • 2

Contact information

P.O. Box 566, Ludlow, MA 01056


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

drain cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

1st American Sewer & Drain, Inc. accepts the following forms of payment: CreditCard
Yes, 1st American Sewer & Drain, Inc. offers free project estimates.
No, 1st American Sewer & Drain, Inc. does not offer eco-friendly accreditations.
No, 1st American Sewer & Drain, Inc. does not offer a senior discount.
No, 1st American Sewer & Drain, Inc. does not offer emergency services.
No, 1st American Sewer & Drain, Inc. does not offer warranties.

Contact information

P.O. Box 566, Ludlow, MA 01056


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed