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Premier Pavers & Hardscape Co

Founded 2002 • With Angi since August 2003

At Premier Pavers & Hardscape Co., we create the hardscapes that define exquisite gardens, leading the way to beautiful homes. Ian Forman & the Premier Paver & Hardscape Co team have been transforming & beautifying homes in Massachusetts since 2002 with the professional installation of gorgeous concrete paver driveways, walkways, patios & pooldecks. In addition, our highly qualified masons build beautiful natural fieldstone walls and mortarless retaining walls, bluestone and granite steps, walkways and terraces.

Verified Reviews

4.6

(89) Verified Reviews

Showing 1-25 of 89 reviews
Paul S.
5.0
05/16/2021
These guys are top notch in terms of quality, responsiveness, and integrity. We had a large and complex project that required installation of an underground drainage system, pavers, stonework, outdoor low voltage lighting and asphalt. Premier Pavers was always extremely responsive by email, phone and text. Their billing was professional and work was done in a timely way. When a couple of items weren't done to my satisfaction they re-did the work promptly and with no questions asked. Frankly, this is one of the best experiences I've ever had with a contractor. Premier took care of dealing with the subcontractors and with the city for the permits (the permitting was no easy task and required many calls to the city). They weren't the cheapest bid for the project but they weren't exorbitant either. I'm really glad I didn't go with the cheapest bid on this project.
Description of Work
Paving, stone work and outdoor lighting
Category
masonry, pavers, gravel, driveway pavers, hardscaping

Service Provider Response

[Member Name Removed], we are very grateful for your business, & am pleased to hear of your satisfaction with the work we did. the driveway looks really beautiful & will give you many years of pleasure. best regards, Ian
Robert K.
5.0
04/09/2021
The project went very smoothly. We planned in out last fall with drawings and photos. All but the driveway were completed before winter and the driveway was just completed in April. It came out just as we planned and we're beyond pleased. Ian Forman is extremely professional and can be counted on to deliver as promised.
Description of Work
Front entryway, porch, walkway, side entryway and driveway
Category
decks, driveway pavers, hardscaping

Service Provider Response

[Member Name Removed], appreciate the comments. it was a pleasure working for you & Andy, & loved the new look!
Vincent S.
5.0
10/22/2020
We met Ian at the Boston Trade show. We were impressed with his suggestions and examples of his work. We contracted with Ian and the work was completed on time and professionally. We are extremely pleased overall with the process, price, and quality. The other factor is that even years later, they 100% stand behind their work and have come out and made repairs. I would give them my highest recommendation!
Description of Work
Patio on the back of my house
Category
hardscaping

Service Provider Response

vince, we appreciate your business, & thank you for your comments. quality & customer service is what we strive for! best, ian
Doug C.
5.0
09/16/2020
Ian and co were great to work with. Very good communication and they really make sure you are happy with each step of the process.
Description of Work
Bluestone Patio and Hot Tub Pad
Category
concrete repair, landscaping, masonry, pavers, gravel, hardscaping, patios

Service Provider Response

thank you for your comments. it was a pleasure working for you to design & install your beautiful bluestone patio & slab for the jacuzzi. I know that you & your family will get to enjoy this new space for many years!
Ed H.
5.0
06/15/2020
Really well. My wife and I couldn't be happier with the quality of the work and the all around nice job. I would definitely recommend Premier Pavers which is not something I typically do but the went above and beyond.
Description of Work
Walk from the driveway to join an existing poured concrete walk
Category
concrete repair, hardscaping

Service Provider Response

thank you for your comments. we very much appreciate your business!
Nicholas R.
5.0
06/09/2020
Really well. Best price and nobody could have done it better.
Description of Work
Tree fell on stone gatepost, smashed it.
Category
concrete repair, masonry, pavers, gravel

Service Provider Response

thanks for the comments. we appreciate your business!
Suzanne S.
5.0
11/30/2019
Premier Pavers were very attentive throughout the process. They gave a thorough estimate (mid-range for the 3-4 we got), but what set them apart was customer service. They provided us with catalogs and sample materials and were happy answer lots and lots of questions. They were pro-porous paving, which demonstrated they were environmentally aware. They started and finished the job on time, the workers were polite and near, and the quality was good. We installed six months ago and it looks great, no unexpected settling or drainage issues. I recommend!
Description of Work
Premier Pavers installed a small driveway for us.
Category
hardscaping

Service Provider Response

thank you for your positive comments. we are pleased to hear that you are enjoying both the aesthetics & the functionality of your beautiful permeable paver driveway.
Maxwell R.
5.0
11/26/2019
Very well. The representative brought us samples of a variety of pavers on several occasions. A partial wall had to be constructed as well. Very detailed plans were presented. Although we had interviewed other firms, we selected Premier because of their sincerity and advanced knowledge of the project's details.
Description of Work
A raised paver deck replaced a wooden deck at our front door.
Category
pavers, gravel, hardscaping

Service Provider Response

we appreciate your comments, & thank you again for selecting us to provide our services to you.
Christian D.
2.0
10/03/2019
Sales process and planning was great. Execution was bad to say the least. Premier Pavers deviated from the plan multiple times without getting input from client first. They nickel and dime you. And expect additional bills way above the original price for no good reason (in my case over 10%) The quality of their work is good.
Description of Work
Paving in front and side of garage
Category
hardscaping, patios

Service Provider Response

I was very disappointed to see your review. You hired us to install a concrete paver driveway for you. When we contracted with you your garage was not yet built. When we started the project the garage was different from the plan so our scope of work changed. I acknowledge that the communication through this process was far from ideal, but it all got resolved, & the project got built. I apologized to you for these bumps in the road, but please understand that this type of thing happens on occasion. They were honest mistakes brought about by all the changes. The fact that we resolved them all is an indication of our commitment to excellent customer service, & ultimately complete customer satisfaction. However, when we did the excavation we found a VERY large piece of ledge rock that was in the way of the pavers that had to be removed. We advised that there would be an additional cost to do so, but you were not given the exact amount as we did not yet know how long it would take, & what equipment would be needed. After many days of extremely difficult work we got it removed, but when we presented you with the change order for this work, you refused to pay any part of it. After lots of discussion I let it go when it became obvious to me that the only way we were going to get paid was through the courts. We completed the work, & you now have a beautiful, high quality installation, that beautifies your home & increases you home value. Furthermore, you have a lifetime material warranty & a workmanship warranty. I appreciated your business, & am very sorry that you felt compelled to write this report. We have always worked extremely hard to maintain our excellent A rating with Angies List, & are very disappointed that you felt it necessary to write what you did & negatively impact our rating, especially since you refused to pay one penny towards the extra work completed for you.
CHARLES D.
5.0
01/17/2019
They did beautiful work, and finished the work in a timely and professional manner. I would hire them again. There was a small issue (more like a concern) that arose, but it was handled within 24 hours by Ian.
Description of Work
Several planters needed to be rebuilt, and a new brick patio and arbor constructed.
Category
landscaping, masonry, hardscaping, patios
Martin L.
5.0
12/30/2018
Ian, David and his team are a pleasure to work with. Second job, never bother to get second quote as I know how reliable they are as well as their quality of work. Punctual, precision paving and attention to detail. Friendly and responsive. Highly highly recommend. I will use them again.
Description of Work
Paving, driveway, walkway, garage floor, basement remodel, front of house replacement.
Category
concrete driveways, masonry, driveway pavers, hardscaping
Todd S.
5.0
02/26/2018
They were very professional, and they were very flexible and able to work around things that came up throughout the process. They are very communicative, they walked me through every step of the process, and were very helpful with design and estimates. They were also very accommodating with helping me look through samples and choose the best fit for me. I highly recommend them to others
Description of Work
Decorative stone wall
Category
concrete driveways
Martin L.
5.0
11/01/2017
They were incredible. Fast, clean and beautiful work. I highly recommend. They will do more work for me.
Description of Work
I had rush job. Ian and his team responded so quickly and did a paved deck from removing old wodden deck to fully installed in record time.
Category
concrete driveways, masonry, pavers, gravel, hardscaping, patios
LeRoy T.
5.0
10/04/2017
Jason Andrews made a clear and compelling presentation for Premier Pavers without being overly salesy. While the quoted price for the project was the highest of 7 bids, owners in our 3-unit condo association all agreed that the professionalism and timely respectful follow-up made the choice of Premier Pavers easy, The work was clearly explained including the steps required along with reasonable timing for each stage, The project manager, David Paiva, was on-site every day to check the progress and check with me regarding any questions or concerns I had. The crew was respectful of the property and also communicated daily on the progress. The workmanship was excellent. On final inspection of the project, David Piava noticed one paver misaligned and made arrangements to personally return to correct the issue,
Description of Work
Replaced 17' X 45' asphalt driveway. T
Category
hardscaping

Service Provider Response

Thank you for your comments. We always strive to provide an excellent experience & the best value on every project we install, & are pleased that you feel that this is what you received.
Innova R.
5.0
07/18/2017
We are satisfied with both projects. They have a great team that is professional and responsible in what they do. They will come back to fix things if you call them and explain the reason. During the entire project, each supervisors check on a regular basis and the owner himself is meticulous about the result. We receive many compliments on the projects. We will hire them for next bigger project again. We would also recommend them to friends and neighbors who are planning on projects.
Description of Work
We hired Premier Pavers to do two projects--a major driveway plus walkway project, and a smaller project with Stonewall.
Category
hardscaping

Service Provider Response

the transformation at your home is magnificent, & has certainly enhanced the curb appeal & beauty of your home. thank you for selecting us to provide our services to you. we appreciate your business!
Corky W.
5.0
06/17/2017
Job went very well. On time, great work. Worked on Saturday to finish for something we were doing on Sunday.
Description of Work
New patio.
Category
hardscaping, patios

Service Provider Response

We are pleased that the end result was as you expected. Thank you for your business.
Josiane S.
5.0
05/29/2017
The project was to take 2 weeks but the workers came out and completed the work within 6 days. The workers were great and worked right through the rain. The project stayed on budget and the quality of the finished product is wonderful. When the curb was cut and widened, they broke up another stone that was next to them and re-poured that as well so it wouldn't puddle and would look as good as they rest of the poured apron. It looked great, and was really appreciated that they took an extra step to take care of that! The pavers and the construction has caused our basement to get less water now, as water is no longer coming in through any points were the driveway is up to the house!
Description of Work
Our driveway needed to be reconstructed and widened, as well as the walk on the side of the house leading to the basement.
Category
concrete driveways, hardscaping

Service Provider Response

Thank you for your positive comments! We work hard to provide an excellent experience to all of our customers, & are happy to know that you feel that we delivered as promised.
Brian P.
5.0
05/28/2017
We did our initial planning with Ian who was very responsive and helpful. We made a significant change to our plan when we decided to change the driveway from all pavers to asphalt and cobblestones. We found Ian to be very patient over the course of several months of communication via email and in person. When we settled on a plan, we communicated with Dave who took care of all the permitting, utility line marking, etc. For the actual install Jason handled the details. We were out of town during the installation. There was a small mixup with the walkway that was quickly resolved by phone. Overall, we are very pleased with the results. I would recommend working with this company.
Description of Work
Asphalt driveway was replaced with new asphalt and granite cobblestones. Concrete walkway was replaced with granite cobblestones
Category
driveway pavers, hardscaping

Service Provider Response

I appreciate your comments. It was a pleasure working for you, & am thrilled that you like the outcome. The granite cobbles fit perfectly with your home, & your new driveway will provide you the parking space you needed, & a nice new surface, & all with great drainage. enjoy!
Gwen T.
5.0
11/21/2016
Everyone was great. Rich helped with me design of the driveway 1 pathway & pilling out materials. They showed up on time and kept everything organized & learn on the site. The driveway came out beautifully.
Description of Work
Execute and install permeable paver driveway & pathway in my backyard.
Category
concrete driveways

Service Provider Response

I am very pleased that you are so pleased with your new paved surfaces. permeable pavers are the way of the future. Well done making such a great investment in your home.
Joyce F.
5.0
09/13/2016
Called company around 8/21 . Answered me the same day. Explained what we wanted , Rick Wheeler came out to see the job. On time and very professional. Sent me an email with a proposal,. We accepted and they brought back the written contract with a book of pictures of landscaping ideas. We picked the stone he made some suggestions about our existing stairs. We accepted they started in about 2 weeks. We are very pleased with the work. The supervisor David Paiva was very attentive to the job. Rick came back out to the site to make sure everything went okay. Job was $ 13,148. less $1,000. discount as a Angie's list member. We made three installments $4,049. twice and $4050. when the project was finished. Supervisor came out for last check. Everything was very attentive to detail.
Description of Work
Retaining wall put in place of our hedges front of house and side.
Category
masonry, hardscaping
jeffrey A.
5.0
07/29/2016
Very professional, reliable, and honest. High quality work.
Description of Work
Pavers & heated driveway.
Category
landscaping, hardscaping
MICHAEL B.
2.0
03/25/2016
First I want to say that we are happy with the end result of the project...but it was a very difficult process to get there and I am not so sure I would hire this company again. In fact I know I wouldn't. Here is a list of what we experienced: The sales process was good. We like the proposed design and the fact that Premier was going to put in drainage below the permeable pavers and have our downspouts feed directly into them. We made a deposit...and it's true that they will accept only one payment on a credit card...and that was the last we heard from the sales person, Rick Wheeler. I received emails from Ian Forman and Dave Paiva about a start date...with neither one of them identifying who they were or what role they were playing in the installation. They actually started a day or two later than planned...and went a couple weeks longer, but that's par for the course with construction. Demolition went fine, but one of my neighbors complained that first day because they went well past 7:00 PM to finish that particular phase. When they started installing the permeable pavers, one side had to be cut at a slight angle to match the plan. The cutting was very rough and sloppy (agreed by the project manager, Dave Paiva), and had to be redone. The installation of the pavers stopped about 18 inches shy of how the plan was drawn, but the dimensions were according to the drawing...turns out that the dimensions of the actual driveway were not transferred to the drawing. When they adjusted the installation, they completely abandoned the installation pattern so this last 18 inches is a bit off design wise. We agreed that the stone wall and planting bed would be installed 7 inches from the corner of the foundation, making for a slightly wider driveway. The first several rows of stone cemented into place for about a 5 foot stretch were installed in alignment of the corner of the foundation. This all had to be ripped up and reinstalled. And in the end, there is way more visible cement than expected. The asphalt installation was a bit wonky; it looked wavy looking down the length of it. The project manager Dave agreed that there would be pooling in several areas if left as is. It had to be fixed. Our neighbor had a survey done so he could install a fence along the driveway. There were orange survey stakes in place and we instructed them many times that they had install the trim pavers on our side of the line. Sure enough, they installed on the wrong side of the line cementing about 50 feet of brick in place. This installation was wonky as well because they followed the surface of the wonky asphalt. Again, another tear out and reinstall. One of the two bluestone steps that were delivered had a major chip along one of the edges. For some reason they decided to install the step so that this flaw was exposed. Dave said that it would be fixed with a little cement...which would have been an obvious patch. Really? for $25k? It was because of patches like that that we were having the work done to begin with. We agreed that he would stipple the front of the steps which would hide the flaw. He (Dave) did an OK job, but was inconsistent in his stippling. The installation continued when we had to leave for vacation and was completed when we returned; and upon our return they were quick to come collect the final payment. The PVC feeds into the drainage system were not in line with my downspouts, so now I have crooked downspouts. Upon cleaning our front yard we decided to move their sign and stick it in our new planting bed...only to discover that two inches below the surface of soil was rocks and cement. It turns out that while we were away they realized that they installed the trim pavers of the walkway in the wrong place. When they removed them (once again a tear out and reinstall) they opted to just cover up the cement with dirt...thus not giving us the planting bed that was in the agreed upon plan. I immediately called Dave to ask him to resolve it. He said it would be taken care of the next day. When I returned home the next day the repair work had not been done. I called Dave back and let him know I was stopping payment on the check. When my final payment check bounced, Ian Forman called me and blasted me out saying they needed to use that payment to pay their creditors. Ummm...I'm the customer and you didn't perform the work that I paid you to. You left me no other option. And finally, we never once heard from the original sales person, Rick Wheeler, during this whole process. I guess he got his commission check and didn't feel follow-up was necessary. So much for the service part of their service model. So again, while we are pleased with the end result, I give this company an overall D because of the experience. If you have the time to micromanage this type of project, then go with them. But you will have to micromanage every last detail of it.
Description of Work
New front walkway, stone wall with planting bed, asphalt driveway, and permeable paver patio.
Category
concrete repair, landscaping, masonry, pavers, gravel, driveway pavers, hardscaping, patios

Service Provider Response

I apologize for the hiccups that you mention. You are quite right that they should not have occurred. Unfortunately occasionally they do. i am sorry that you to experience this. The real test of a good company is whether everything is finalized to the customers satisfaction, & in this case, I believe that was achieved. Thank you for your business, & for your patience while we resolved all of these matters.
Kevin G.
3.0
12/12/2015
Communication from me to Premier was not acknowledged. Communication from me was not passed on to the onsite workers. Asphalt was left all over the driveway, that 2 of my neighbors and I share. Extra asphalt was left along the 3 edges that meet the grass. The edge of the parking pad was not sealed. Other-company-branded-vehicles were used. Seems Premier contracted out at least some of the work. The onsite crew was very responsive to my concerns of making sure the wheelchair van got through,
Description of Work
Premier dug out an area for a parking pad, laid a sub-layer of stone, and covered in asphalt.
Category
pavers, gravel, driveway pavers
Liza L.
1.0
06/15/2015
It never even got to the point of doing work so I cannot speak to the actual work they do. The sales experience was a nightmare. In my opinion it was obvious that they did not want the job that we were looking to get done. Rather than just saying that up front, they dragged the quote out for 2 weeks, and did not repond to my email or phone calls during that two weeks. Once we finally received the quote it was over $10,000 more than anyone else we received a quote from. All I'm saying is be very wary of their sales department as they do not act in good faith. Rather than saying something like "the job isn't worth what we are going to make for doing it", they will just throw an insultingly high quote out there and see if you are dumb enough to bite. The moral of the story is to make sure you do your homework and get multiple quotes. If these folks are your first quote, make sure you get a second opinion, or you might be throwing away a lot of money.
Description of Work
Wasted my time.
Category
hardscaping

Service Provider Response

i am offended by your comments. our sales consultant committed 20 hours of his time to your project to meet with you, design it, detail it, & discuss it with the town building dept, & an additional 3 hrs with me reviewing the details because of the very difficult access to your yard. (down 8 steps & 60 ft down the alley) We3 did not need to spend that amount of time on the project if all we were trying to do was insult your intelligence. we do a lot of work in the So End & have won many awards for our work. We work hard to provide homeowners with accurate, detailed proposals based upon the building specifications we described to you. We understand that you chose to award the work to someone else who offered to do it for 50% less. I respect your choice, but am very confident that they will do a lot less work for that price. I wish you well with your project & hope that it turns out as expected.
Sarah M.
2.0
01/22/2015
Planning with Ian seemed good. Bob (contractor? site supervisor) started work without bond from town. Delayed two weeks after having dug everything out - leaving giant hole in the front of the house. Calls and emails were not returned for days - NEVER returned by Ian in two cases. Workers were great (friendly and hardworking) but those in charge failed miserable. Done in 1 week once started again. Workers: A; those in charge: D.
Description of Work
Removal of asphalt driveway and walkway.
Category
driveway pavers

Service Provider Response

i extend my sincere apologies to you for the delay during construction of your driveway. there was unfortunately a breakdown & misunderstanding in the communication between us & the town as to what they did & did not require with regard to permits & bonds. we responded immediately once they notified us of their need for a bond & provided it to them promptly. unfortunately they then took days to process the paperwork which extended the delay. I hope that you can now look beyond this & continue to enjoy the tremendous improvement made to your home.

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Phone

Address

10 Lewis St Unit # 4

Lincoln, MA 01773

Other Information

Services Not Offered

Asphalt paving, traditional landscaping - trees, flowers & grass

Payment options

Check
Visa
MasterCard
Discover
Financing
Licensed
Trade License Number
CS-095609
Trade License Locale
Massachusetts
Trade License Authority
Massachusetts: Contractors - Public Safety
Trade License Expiration
03/09/2024
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Premier Pavers & Hardscape Co is currently rated 4.6 overall out of 5.

Premier Pavers & Hardscape Co accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing

Yes, Premier Pavers & Hardscape Co offers free project estimates.

Yes, Premier Pavers & Hardscape Co offers eco-friendly accreditations.

Yes, Premier Pavers & Hardscape Co offers warranties.

Premier Pavers & Hardscape Co offers the following services: Paving Services - driveways, walkways, patios, pool decks & stone walls. Design & installation - concrete pavers & natural stone products

Asphalt paving, traditional landscaping - trees, flowers & grass