Richard Santin

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MR. SANTIN JUST STOPPED CALLING ME BACK. THIS WAS A VERY UNPROFESSIONAL EXPERIENCE, I HAD TO DO THE RESEARCH FOR THE WINDOWS MY SELF. WHAT A WASTE OF TIME!

DICK WAS NICE, DID A GREAT JOB, AND WAS REASONABLY PRICED.

DICK WAS PROMPT, NEAT AND REASONABLE PRICED. HE SAID HE IS VERY BUSY THESE DAYS BUT WOULD COME AGAIN TO REPLACE OTHER BROKEN PANES IN OUR EXTERNAL WINDOWS.

DICK IS A GREAT GUY TO DEAL WITH. HE CAME OUT RIGHT AWAY AND GAVE US A FAIR PRICE FOR THE WORK HE DID, WHICH INVOLVED MEASURING, HAVING FABRICATED, AND INSTALLING TWO STORM DOORS AND FOUR WINDOWS IN OUR VICTORIAN HOME. IT TOOK A WHILE FOR THE WORK TO BE COMPLETED BECAUSE OF THE CUSTOM FACTORY WORK REQUIRED, AND DICK WOULD SOMETIMES WAIT A WHILE TO RESPOND BETWEEN CALLS, BUT IN THE END HE DID A GREAT JOB AT A FAIR PRICE. HE IS SOMEONE I TRUST, AND WILL DEFINITELY USE AGAIN WHEN WE NEED MORE STORM WINDOW WORK.

AS NOTED, I CALLED MR. SANTIN REGARDING THE REPLACEMENT OF EXTERIOR DOORS, WHICH HE DOES NOT DO. HE DID, HOWEVER, CALL ME BACK PROMPTLY AND GAVE ME THE NAME OF ANOTHER CONTRACTOR, AND ALSO TOLD ME THAT I COULD CALL HIM BACK FOR ADDITIONAL REFERRALS IF HIS FIRST SUGGESTION WAS UNAVAILABLE OR UNABLE TO PERFORM THE WORK. I APPRECIATED BOTH HIS GETTING BACK TO ME AND THE ASSISTANCE HE OFFERED.

DICK RETURNED MY CALL, VISITED MY PROPERTY, WAS POLITE WITH MY TENANT, CALLED IN AN ESTIMATE, AND ORDERED THE WINDOWS PROMPTLY. IT TOOK SEVERAL WEEK LONGER THAN EXPECTED FOR THE WINDOWS TO COME IN, PERHAPS BECAUSE IT WAS A BUSY TIME OF YEAR (JUST BEFORE THE HOLIDAYS). WITHIN A FEW DAYS OF DELIVERY, HOWEVER, HE INSTALLED THEM. I NEVER MET DICK, BUT MY TENANT REPORTED THAT HE WAS VERY PROFESSIONAL. THE WHOLE TRANSACTION WAS SMOOTH AND PLEASANT, AND I WOULD DEFINITELY WORK WITH DICK AGAIN.

DICK CAME OVER ON A FREEZING SUNDAY AFTERNOON AND SPENT ALMOST AN HOUR SPRAYING WATER OVER LIKELY PLACES FOR THE WATER TO GET IN (HE COULD NOT MAKE IT LEAK). HE DECIDED IT HAD NOTHING TO DO WITH THE WINDOW. HE ASKED US TO CALL HIM THE NEXT TIME IT LEAKED SO HE COULD HELP US SOLVE THE PROBLEM. HE DID NOT CHARGE US ANYTHING FOR HIS TIME AND ADVICE. IN ADDITION, HE NOTICED SOME OTHER PROBLEMS WE HAD, AND, WHEN WE SAID WE COULDN'T FIND ANYONE TO DO THE WORK, HE CALLED US LATER WITH THE NAME OF SOMEONE WHO WOULD DO THE REPAIRS FOR US.

THE DOORS HAD TO BE EITHER CUSTOM MADE, OR THE DOOR FRAME HAD TO BE ADJUSTED TO FIT A STANDARD SIZE DOOR. DICK WAS ABLE TO ADJUST THE DOOR FRAME TO FIT THE STANDARD DOOR, AND IT LOOKS BEAUTIFUL! VERY NICE and POLITE PERSON.

HIS WORK WAS FINE, BUT THE COMPANY HE REFERRED ME TO FOR MAKING THE FRAME WAS ONLY ''SATISFACTORY''.

RELIABLE, CONSCIENTIOUS, FIGURED OUT A CHEAP SOLUTION TO OUR PROBLEM. EASY TO WORK WITH.

HE PREFERS CUSTOMERS FROM THE CITY GO TO HIM, BUT HE COMPLETED THE WORK VERY QUICKLY, VERY PROFESSIONALLY, VERY COURTEOUSLY, AND VERY INEXPENSIVELY.

HE CAME ON VERY SHORT NOTICE AND DID A REALLY GREAT JOB.

CAME ON A SUNDAY, VERY ACCOMMODATING AND REASONABLY PRICED. I'VE ALREADY LINED THEM UP FOR MORE WORK

HE NOTICED THAT PARTS WERE MISSING WHEN INSTALLING THE DOOR AND HE RETURNED TO FINISH THE JOB.

TALKED TO ME OVER THE PHONE ABOUT MY JOB, AND HE GAVE ADVICE ABOUT WINDOWS. ALTHOUGH THIS WASN'T A JOB HE COULD DO, HE WAS VERY HELPFUL IN ANSWERING MY QUESTIONS.

DICK IS WONDERFUL. HE KNOWS A LOT ABOUT WINDOWS AND IS VERY FAIR AND PROFESSIONAL. I PLAN TO USE HIM FOR A VARIETY OF OTHER RELATED JOBS.

RICHARD IS A PROPRIETOR AND A TOP NOTCH EXPERT IN HIS FIELD. HIS PRICES ARE MORE THAN FAIR GIVEN HIS RARE SKILLS, EXPERIENCE, AND WILLINGNESS TO UNDERTAKE CHALLENGING JOBS. GIVE HIM TIME TO DO THE JOB AND YOU''LL BE VERY PLEASED.

VERY PLEASED WITH PROMPTNESS, FRIENDLINESS AND PROFESSIONALISM. WILL WORK WITH HIM AGAIN.

GETTING GUY TO CALL BACK IS A NIGHTMARE. GOOD WORK AND PRICES WERE GREAT. HAD TO ALMOST CANCEL ORDER TO GET TO RESPOND TO PHONE CALLS HAVING SAID THAT THE END PRODUCT WAS GOOD AND WILL BE USING AGAIN.

EXCELLENT, PROMPT AND COURTEOUS SERVICE.

HE WAS GREAT TO WORK WITH! VERY BUSY SO MIGHT TAKE A WHILE TO COORDINATE SCHEDULES BUT HE IS VERY FLEXIBLE AND REALLY GOES OUT OF HIS WAY TO DO THE JOB RIGHT

VERY PROFESSIONAL EVEN THOUGH HE COULD NOT DO MY WINDOWS.