J.Brian Day Emergency Services

From the moment that I made the call to when they showed up was amazing. The team was very courteous, clean, & extremely professional. I would recommend this company for any and all jobs in the future.

I cannot say enough great things about our experience!! We have extensive water damage on 3 floors, a HUGE mess! Called them & they sent Charlie within 2 hours. He told me it was going to be a huge undertaking from the start & reassured me they would start right away without needing a deposit or down payment & they would deal with the ins. co. They were there with blowers and dehumidifiers by the end of the day. We had an independent adjuster come and it's a blessing. Matt is dealing with all the issues AND the ins. co. We've only dealt with an ins. co once in past and got ripped off. Matt arranged housing (hotel, etc) while we rebuild. Mark, the proj. manager from J.B. Day, and his whole crew was amazing. had us fully packed and moved out, & the house demoed in 3 days. Pleasant, hard working, safe and thorough. totally cleaned it all. Told us what to expect the whole way. Amazing job on incredible mess. They come back at the end to move us back in! Definitely will use them again!!!!

I needed immediate service due to a sewage backup which impacted my entire downstairs den. Within a very short time, there was a gentleman who inspected the affected area and arranged for a crew to begin necessary steps to help restore the damage. They were incredible! Tim provided detailed information regarding scope of work and steps to be taken relative to insurance, etc. He was amazing in how patient yet detailed he was with me, a novice without a clue as to how to proceed. The crew consisted of 3 men who worked diligently and expertly.

They get one star for how quickly they responded to our phone call. Had a leak and they were able to come the next day. However, it took 2 weeks and constant emailing and phone calls (on our end) to get an estimate for the work they did and for future work. Outrageous doesn't even begin to describe their pricing. The prices were so outrageous, I'm wondering if this company is legit. Wanted to charge us 14K for a clean up of a 10 foot by 9 foot room and that DID NOT INCLUDE the rebuild. Avoid the headache and go with another company.

I paid them $10,000. It was a traumatic experience and the worst experience I ever had.

I paid them $10,000. It was a traumatic experience and the worst experience I ever had.

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Did an awesome job!

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They were extremely reactive to the water damage and mold mitigation. The mitigation consultation and work to perform such was very prompt and delivered as promised. Thorough communication and reasonably priced. However, the reconstruction phase was much more frustrating and time consuming. The communication was not as good as separate managers were utilized for the different phases of mitigation versus reconstruction. I had to constantly remind the vendor of promised dates for work crews as sometimes they would be a no show as a result of being overbooked.

Everything looks wonderful. For 10 year old rugs, with 5 boys, they really look great. At this point, we know we can't get rid of every stain, but this is such an improvement and we know the rugs are clean for the boys to play on.

J. Brian Day came out as promised and did the work promptly

They were very professional and gave the cost up front. They cleaning was done as expected.

I don't remember what I paid due to the length of time that has past.  I do know that I will use them in the future for carpet cleaning.

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I have to give them credit. They came out to my location and put some time in. There just wasn't any reason to move forward on that. They knew what they were doing.

They were fabulous!  It was very stressful, and I had no idea how to work with the insurance company etc, but they walked me through everything step by step and they are very attentive to every detail.

Butch called ahead to let me know he was on his way. He was prompt, pleasant and professional. He really wanted to make sure that I was happy with the results. He did an awesome job. This is the 2nd time I have used J. Brian day, both times with Butch doing the cleaning. I will use this company for any future needs.

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Awesome job! We'll be having them do more work for us.

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