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We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
J.Brian Day Emergency Services
Founded 1981 • With Angi since July 2010
Business Details
Phone Number
Address
240 Maple St
Bellingham, MA 02019
Description
Additional websites: www.jbriandaycarpet.com, www.jbriandayfloors.com. Additional email - claims@jbrianday.com. Additional phone number- 1-888-435-7968.
Verified Reviews
A few reviews for this pro...
LAUREN M.
11/17/2022
They get one star for how quickly they responded to our phone call. Had a leak and they were able to come the next day. However, it took 2 weeks and constant emailing and phone calls (on our end) to get an estimate for the work they did and for future work. Outrageous doesn't even begin to describe their pricing. The prices were so outrageous, I'm wondering if this company is legit. Wanted to charge us 14K for a clean up of a 10 foot by 9 foot room and that DID NOT INCLUDE the rebuild. Avoid the headache and go with another company.
Description of Work
Had a bath tub leak into our dining room. Needed to remove water damage and rebuild
Category
water damage restoration
Service Provider Response
Hi [Member Name Removed], I am disappointed to hear about the above and will investigate. My last text from you stated, Hi John! [Member Name Removed] from [Member Information Removed] Street. Your crew did an unbelievable job. Above and beyond!! Thank you so much!! I'll definitely sleep better tonight than i did last night. I realize that your response was after we had cleaned up the unwanted construction dust but I do wish you would have mentioned how unhappy you were so I could have addressed it. Thank you for the feedback, John Day 508-328-1638henry H.
06/05/2021
henry H.
06/05/2021
Andrius M.
03/21/2016
We had an independent insurance adjuster and our insurance company meet to go over necessary work for our water damage due to ice dams from the prior year. So we already knew what work had to be completed and what the insurance company was going to pay for. Well the contact from Jay Brian Day came out and looked at the insurance report and then took a whole bunch of pictures. The work was supposed to be remediation work, for example...tearing out damaged sheet rock, inspecting the insulation and then repairing it all. When we got the quote back from them, it only had the initial tear down work, and no mention of the rebuilding piece. The quote was significantly higher than what the insurance agency was willing to pay for. In my opinion, they were totally trying to scam and scare us into thinking we had a huge mold problem due to the moisture. He even said we were going to have to leave our house for a period of at least a week for the demo work. Then it was explained that they would find us a contractor that could do all of the build out work. I am actually laughing as I write this, as it was a scam all along. I would never, ever call them again.
Description of Work
They came out to do some ice damage work.
Category
carpet cleaners, drywall, water damage restoration, mold removal
DANIEL S.
12/21/2015
They were extremely reactive to the water damage and mold mitigation. The mitigation consultation and work to perform such was very prompt and delivered as promised. Thorough communication and reasonably priced. However, the reconstruction phase was much more frustrating and time consuming. The communication was not as good as separate managers were utilized for the different phases of mitigation versus reconstruction. I had to constantly remind the vendor of promised dates for work crews as sometimes they would be a no show as a result of being overbooked.
Description of Work
Water damage, mold mitigation and reconstruction.
Category
carpet cleaners, water damage restoration, mold removal
Kathleen P.
12/03/2015
Everything looks wonderful. For 10 year old rugs, with 5 boys, they really look great. At this point, we know we can't get rid of every stain, but this is such an improvement and we know the rugs are clean for the boys to play on.
Description of Work
We had the carpet cleaned in 3 rooms, the living room, the dining room and the kids' playroom
Category
carpet cleaners, flooring contractor, oriental rug cleaning
donna Z.
11/23/2015
They came to my home when I had water damage and ice dams on the roof. They made me sign a contract to do the work. They did not show up to do the work, and when called, they said they were too busy, maybe tomorrow or the next day. They never came and never called to cancel. When I got them on the phone, they told me they had bigger jobs to do. I posted this review last winter and it is not on the site so I am re-posting it, as people should know they are unscrupulous.
Description of Work
They came to my home when I had water damage and ice dams on the roof. They made me sign a contract to do the work. They did not show up to do the work, and when called, they said they were too busy, maybe tomorrow or the next day. They never came and never called to cancel. When I got them on the phone, they told me they had bigger jobs to do. I posted this review last winter and it is not on the site so I am re-posting it, as people should know they are unscrupulous.
Category
carpet cleaners, water damage restoration
Stephen K.
09/29/2015
J. Brian Day came out as promised and did the work promptly
Description of Work
I had damage caused by an Ice dam. Unfortunately mold was found. I called J. Brian Day on the recommendation of my contractor and J. Brian Day came out the same day to look at the problem. They had a crew out the next day and took out effected area.
Category
carpet cleaners, mold removal
Simeon P.
09/12/2015
MARGARET W. E.
07/13/2015
I don't remember what I paid due to the length of time that has past. I do know that I will use them in the future for carpet cleaning.
Description of Work
J.Brian Day cleaned the carpets in my home a few; however, this was a while back. I would still recommend this company based on the excellent job it did in removing dirt and stains.
Category
carpet cleaners
Normand L.
06/16/2015
John P.
04/13/2015
I have to give them credit. They came out to my location and put some time in. There just wasn't any reason to move forward on that. They knew what they were doing.
Description of Work
They did an evaluation and we determined that there really wasn't a problem. It was for mold and remediation. It was just to be inspected.
Category
mold removal
Danielle S.
04/06/2015
They were fabulous! It was very stressful, and I had no idea how to work with the insurance company etc, but they walked me through everything step by step and they are very attentive to every detail.
Description of Work
Had a leak in basement - they cleared the basement of all items, dried it out, treated the mold and cleaned entire area
Category
carpet cleaners, water damage restoration
Attiya M.
02/11/2015
They are very nice. I have only used them once. They were great they came on time. The technician they sent seemed to know what he was doing. He was very quick and efficient and asked some questions and did the job. Then he left. No problems at all. I am probably going to have them come back over the summer and do some other rooms.
Description of Work
Carpet cleaning.
Category
carpet cleaners
donna Z.
02/10/2015
How unethical and unscrupulous. I understand they do not have to take what they do not want to do, however, to have me sign a contract and lock me in to using them and tie me up and then they aren't available for me??? Danger here...stay away
Description of Work
Gregory came to my home on Sunday after I called and reported ice dam on my roof, with leakage into my house of water. He made an assessment and had me sign a contract to remove the ice dam and also do the repair work and deal with my insurance company. I was so relieved. I subsequently cancelled the roofer I had scheduled for Monday, as he was only able to take care of the roof problem. Monday mid afternoon, I received a call from Gregory telling me they would not be there Monday and he would not gaurantee me that they would be over on Tuesday either, as they got some other projects that were bigger and more serious than mine, which obviously came in after my call.
Category
carpet cleaners
Theresa G.
12/21/2014
Butch called ahead to let me know he was on his way. He was prompt, pleasant and professional. He really wanted to make sure that I was happy with the results. He did an awesome job. This is the 2nd time I have used J. Brian day, both times with Butch doing the cleaning. I will use this company for any future needs.
Description of Work
Cleaned my microfiber sectional.
Category
carpet cleaners, upholstery cleaning
Sheila B.
07/22/2014
Karen S.
03/28/2014
Our basement was flooded due to a fail in equipment....we used the North Attleboro offices.The job was completed well, but the cost is high. If you're in a time crunch and need flooding cleaned up, and have the money, I would recommend them.
Description of Work
They were very prompt. One employee was a bit slow.
Category
handyman service, air duct cleaning
Diane G.
01/16/2014
The guy was very knowledgable and it seemed like the company would do a good job. But then they never submitted a quote to the insurance company. I called them twice being told a quote would be submitted but none was sent. If they were too busy to the job all he had to do was say so.
Description of Work
They came and took the specs for quote to refinish my basement which had water damage (it is a finished basement).
Category
basement remodeling
Edward M.
11/27/2013
The inspector was professional, punctual and did not try to push services that I did not need. The results of his inspection showed that the mold was on the surface and no additional remediation was needed by J. Brian Day.
Description of Work
Free Inspection for mold to determine if it was surface mold or something more serious
Category
mold removal
Dorathy M.
09/23/2013
He was very pleasant, thorough and professional. However, it took him one week to provide the estimate, which was higher than an estimate I received from another qualified company. I am currently pursuing an estimate from one more company before I make my final choice.
Description of Work
The project manager came to my home to provide an estimate on mold remediation.
Category
mold removal
Ben W.
08/05/2013
Actually it didn't go very well. We rescheduled a bunch of times. There was a rain storm, we had a week of rain storms so they were busy. The appointments did not work out. We had to reschedule a few times, they were not very good about calling me before that. In the end all I got was a quote. I rest didn't work for me.
Description of Work
J.Brian Day Emergency Services gave me an estimate for mold remediation.
Category
water damage restoration, mold removal
Stanley S.
06/12/2013
Unfortunately our older, convoluted duct system was beyond their capabilities for HVAC cleaning. The technicians completely inspected the system and fully explained how it worked and what was needed. They were especially helpful in providing us with the knowledge we needed to evaluate another prospective cleaning service. We were very impressed with their professionalism and concern for our needs.
Description of Work
Inspected our air duct work to see if they could clean it and provide estimated cost if so.
Category
carpet cleaners, air duct cleaning
janice M.
06/09/2013
Totally sucked! We tried calling several times and sent e-mails as well as a snail mail letter with no response. We tried contacting the man that came to do the estimate and the main office with no luck.
Description of Work
We were looking for an estimate for mold removal in the attic. The guy that came gave us an estimate quite a bit lower than the other contractors we contacted. He never submitted it in writing. When pressed, he told us that his supervisor felt he had not covered everything and the bid needed to be raised. We told him to go ahead. We never heard back from them in spite of several attempts to contact them. They charged for an estimate and never delivered. This is the only "estimate" we have ever paid for. We will never do so again and will never use this company for anything.
Category
carpet cleaners
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Angi Certified
2022 Super Service Award
"We are a company of home improvement that aims to offer a good service with a good price. Our commitment with quality has more than 14 years. We guarantee our services with a 3 years warranty and we are fully insured to serve you better. Our goal is to make your life simple letting you feel that you can count on us when the question is renovation."
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Business Highlights
Emergency Services Offered
Wears MaskService Categories
Licensing
Licensed
- Trade License Number
- 135029
- Trade License Locale
- Massachusetts
- Trade License Authority
- Commonwealth of Massachusetts
- Trade License Expiration
- 02/21/2024
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
no
Emergency Service
Yes
Warranties
Yes
Services Offered
Water & Fire Damage, Mold Remediation, Reconstruction Service, General Contractor, Contents storage, Dumpster services, Carpet & Upholstery Cleaning, Area Rug Cleaning
Services Not Offered
NA
Frequently Asked Questions & Answers about J.Brian Day Emergency Services
How is J.Brian Day Emergency Services overall rated?
J.Brian Day Emergency Services is currently rated 4.6 overall out of 5.
What days are J.Brian Day Emergency Services open?
J.Brian Day Emergency Services is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
What payment options does J.Brian Day Emergency Services provide
J.Brian Day Emergency Services accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check
Does J.Brian Day Emergency Services offer free estimates?
Yes, J.Brian Day Emergency Services offers free project estimates.
Does J.Brian Day Emergency Services offer eco-friendly accreditations?
No, J.Brian Day Emergency Services does not offer eco-friendly accreditations.
Does J.Brian Day Emergency Services offer a senior discount?
No, J.Brian Day Emergency Services does not offer a senior discount.
Does J.Brian Day Emergency Services offer emergency services?
Yes, J.Brian Day Emergency Services offers emergency services.
Are warranties offered by J.Brian Day Emergency Services?
Yes, J.Brian Day Emergency Services offers warranties.
What services does J.Brian Day Emergency Services offer?
J.Brian Day Emergency Services offers the following services: Water & Fire Damage, Mold Remediation, Reconstruction Service, General Contractor, Contents storage, Dumpster services, Carpet & Upholstery Cleaning, Area Rug Cleaning
Are there any services J.Brian Day Emergency Services does not offer?
NA