Collins Office Systems Inc

Office Equipment Repair, Computer Repair, Rentals - Equipment

About us

Mention you found us on Angies List and receive 15% off service!

Business highlights

71 years of trusted experience

Services we offer

SERVICE HEWLETT PACKARD, BROTHER, CANON, IBM, ROYAL, SMITH CORONA, LEXMARK, EPSON, RICOH, COPYSTAR, KYOCERA-MITA, MINOLTA, OKIDATA, SONY, SANYO, SHARP, XEROX, PANASONIC, COMPAQ, DELL, SWINTEC, EPSON, COPYSTAR , HP, SAMSUNG, XEROX, TOSHIBA, GBC, FELLOWES, LASER TONER SALES, OFFICE MACHINE SALES AND SERVICE, LEASING COPIERS, BUSINESS MACHINE MAINTENANCE CONTRACTS, SALES OF TYPEWRITER RIBBONS & MAINTENANCE KITS, REPAIR COPIERS, LASER AND INK JET PRINTERS, FAX MACHINES, TYPEWRITERS, SHREDDERS , MORE

Amenities

Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-7 of 7 reviews

Carol N.
03/2021
5.0
office equipment repair
  + -1 more
Collins was terrific: responded to our first query right away, took our machine the same day, and had it ready the next day. We thought it was dead, but he had it humming and happy, and offered us solid advice on how to keep it that way. Was so impressed with his professionalism, depth of knowledge, and cheerful, welcoming personality. Wish we'd discovered Collins Office Systems years ago,
Description of Work: IBM Selectric resurrected after two decades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Lynne G.
09/2017
5.0
office equipment repair
  + -1 more
Better than I would ever anticipate. So responsive and pleasant. Took away all my stress at dealing with my uncooperative machine.
Description of Work: Amazing response and service! I called after I was exasperated from spending hours trying to repair my Brother fax/scanner/copier. Incredibly, the technician Meti was here within an hour, diagnosed the problem, ordered the part, and then as soon as the part came in a couple days later, he called and came right away to replace the part. Simply wonderful experience with a repair outfit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth P.
10/2016
5.0
office equipment repair
  + -1 more
All fixed!
Description of Work: My xerox printer kept jamming. I brought it in to them and them examined it and determined that it was dirty--not having been cleaned in 5 years. They cleaned it and it works perfectly again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John K.
12/2014
5.0
office equipment repair
  + -1 more
unknown
Description of Work: Servicing of laserwriter at my home office. Price was exactly as quoted. Replacement parts arrived and installed on a subsequent visit with no extra labor charge. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

SUSAN M.
08/2014
5.0
office equipment repair
  + -1 more
unknown
Description of Work: My printer's paper feed broke; it was repaired within two days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michael D.
10/2011
4.0
office equipment repair
  + -1 more
Did not work, we decided to replace printer rather then purchase an expensive part. I would use them again for similar work.
Description of Work: Printer repair. They attempted a fix, warning it may not work, for $125.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Susan F.
09/2009
5.0
computer repair
  + -1 more
I replaced an ink cartridge and then started to get en error code. I brought my printer to the shop. The woman at the front counter was very friendly, and took copious notes while I told her everything I did to try to make it work and all the error msgs it gave me. Then Meti came out and asked what was wrong. He plugged it in, moved the ink tray and saw that I had dislodge another cartridge while fiddling with the faulty one...he reseated the cartridge, shook my hand and carried the fixed printer to my car for me. Another person would not have tested it in advance, or might not have showed me what was wrong and charged me an evaluation fee. I appreciated the honesty and the earnestness that I experienced at Collins.
Description of Work: This is the second time I have brought different computer equipment to Meti for repair. The first time it was an old printer and this time it was a newer printer/scanner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    1193 B Massachusetts Ave, Arlington, MA 02476

    collinsofficesystems.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Office Equipment Repair,
    Computer Repair,
    Rentals - Equipment

    FAQ

    Collins Office Systems Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 AM

    Collins Office Systems Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, Collins Office Systems Inc does not offer free project estimates.
    No, Collins Office Systems Inc does not offer eco-friendly accreditations.
    No, Collins Office Systems Inc does not offer a senior discount.
    No, Collins Office Systems Inc does not offer emergency services.
    Yes, Collins Office Systems Inc offers warranties.
    Collins Office Systems Inc offers the following services: SERVICE HEWLETT PACKARD, BROTHER, CANON, IBM, ROYAL, SMITH CORONA, LEXMARK, EPSON, RICOH, COPYSTAR, KYOCERA-MITA, MINOLTA, OKIDATA, SONY, SANYO, SHARP, XEROX, PANASONIC, COMPAQ, DELL, SWINTEC, EPSON, COPYSTAR , HP, SAMSUNG, XEROX, TOSHIBA, GBC, FELLOWES, LASER TONER SALES, OFFICE MACHINE SALES AND SERVICE, LEASING COPIERS, BUSINESS MACHINE MAINTENANCE CONTRACTS, SALES OF TYPEWRITER RIBBONS & MAINTENANCE KITS, REPAIR COPIERS, LASER AND INK JET PRINTERS, FAX MACHINES, TYPEWRITERS, SHREDDERS , MORE

    Contact information

    1193 B Massachusetts Ave, Arlington, MA 02476

    collinsofficesystems.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 AM