Founded 2007 • With Angi since June 2012
Angi Certified
Service Provider Response
Thank you for the kind review. We always strive to be the best.Service Provider Response
Thanks for the kind words.Service Provider Response
Mrs [Member Name Removed], I apologise to your husband first and foremost. When I found your error, you expressed that I could not tell your husband of 30+ years that you use Drano to try to clear the tub drain and when this didn't work you called out a plumber. At this point I was not aware of him being an invilid. And thought you guys may have a rough relationship. When the problem was resolved with a flick of a lever , I asked if there was anything else you would like me to look at. I inspected your water heater for any visible damage, and address the solutions for getting water to your kitchen sink faster. This is something you said has been extremely aggravating to you. Especially in the winter time as it can take as long as 10 minutes to get hot water. When we went on the porch for you to write the check, in the absence of your husband, I told you that I would credit this job towards fixing the hot water at the kitchen issue. As you will see I did not cash your check. As far as being envious, I was taught that it is polite to compliment someone on their home. I did not comment on your home out of envy, rather to congratulate you on your accomplishments. When you told me your age I was truly Blown Away. I honestly did not think you were that age, I said wow I thought you were 10years younger. I Just wanted to clarify ,as you may have Misunderstood, I was not showing Envy, rather being polite to a customer. To assume that I deal in mostly low end homes and think that I charged you because of your nice [Member Information Removed] is an insult to a large portion of my client base. I am a man of my word and people across the state know me as such. I do new construction, residential and commercial, as well as repair. We have 5 of our latest projects in the Parade of Homes on the South Shore the first weekend of June. Please feel free to come out and see the homes we have just completed with Creative Builders.Service Provider Response
Thanks for the review.Service Provider Response
Thanks for the kind words.Service Provider Response
Thanks for the kind review.Service Provider Response
I am sorry you felt as though you have been over charged. We changed out the old gas dryer and installed the new on, replaced the kitchen faucet, rebuilt a toilet, changed a shower head, flushed and inspected the water heater, checked the laundry tub faucet. Total job including supplies: $521 if you have the time please search on the internet for average cost to complete these task. I am sure you will realize you have left a unfair review. Thanks for your business and taking the time to leave a review for me.Service Provider Response
Thanks [Member Name Removed]. Give Us a call for all of you household repair needs.Service Provider Response
Thank you sir.Service Provider Response
Thanks for the kind words.Service Provider Response
Thanks [Member Name Removed], hope you and yours have a great Mother's Day.