Power Cross

generator service

About us

At Power Cross, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality; regardless of how large or small the job.

Business highlights

20 years of trusted experience

Reviews

4.976 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 76 reviews

Nicole S.
11/2024
5.0
Keegan is great to work with! Very flexible and will give me the straight answers instead of trying to sell me stuff. Highly recommended for professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Cindi F.
06/2021
5.0
Keegan was ver courteous, prompt and reliable. Great turn around time. Would recommend him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack R.
03/2021
5.0
They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert L.
02/2021
5.0
Keegan is amazing! This company is filling a big need in this area for portable generator repair. If there was such a thing as a Rolodex anymore this would be in the front! Highly recommend .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

dave h.
02/2021
5.0
On time, professional and knowledgable. Could have sold me a top of the line battery but explained to me why a middle of the line for $100 less would be just as good. Keegan will be doing all my generator maintenance from now on. I highly recommend Keegan and Power Cross.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$425

Oliver M.
11/2020
5.0
Honest, efficient, reliable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary C.
08/2020
5.0
Very informative, polite, prompt. I was very impressed with everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Rosalie B.
08/2020
5.0
The tech was very informative. Will recommend them to all friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

Adimu W.
08/2020
5.0
Keegan with Power Cross was friendly & professional. He arrived right on time. Keegan is very knowledgeable about Generac Systems. He even took time to explain how the system works and how to make sure the system is working properly. I highly recommend Keegan with Power Cross for all your generator maintenance system needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

cliff E.
07/2020
5.0
With everything going on in our world today it is nice to know that there are still some good quality trustworthy people out there. Got Power Cross off the internet to fix our home generator. Power Cross was not only quick to respond but repaired, cleaned, and gave us some knowledgeable information. Thanks POWER CROSS

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katie K.
06/2020
5.0
They completed a very thorough job on the issues with my home generator. They came back 3 days in row and didnâ t take a payment until the job was completed and the unit was working properly. Itâ s an older generator, therefore different parts had to be ordered and he came back until the job was done! Very professional and very knowledgeable about his work. I was very impressed and highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary L.
05/2020
5.0
Keegan was pleasant, knowledgeable, and conservative in his approach which makes for a very trustworthy service experience. People do not want a repair person who only seeks to run up the bill. I will definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$536

Ed R.
04/2020
5.0
GAVE HELPFUL MAINT. TIPS, ORDERED PARTS NEEDED FROM PICTURES SENT,V WHEN PARTS ARRIVED CAME OUT, DID REQUIRED WORK , TESTED EQUIPMENT.V GREAT JOB

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick L.
04/2020
5.0
Very professional and customer service oriented. Good communication. Made promises and kept them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$395

Andre R.
04/2020
5.0
Very professional and honest. And they re definitely inexpensive. Would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betty S.
03/2020
5.0
Mr. Keenan was very courteous, took his time to educate me on factors I should be aware of. On a scale of 10, I rate him an 11!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

preston g.
03/2020
5.0
very professional and communicates with customer and very informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gardiner G.
03/2020
5.0
on time, professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy H.
02/2020
5.0
Power Cross within 10 minutes of me placing the request. He came out when I was off the following Wednesday. He explained everything, including the cost. Very efficient, reasonable cost and overall very pleasant to do work with. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$425

Donald F.
11/2019
5.0
Quality craftsmanship is a lost art today in most cases but I saw it in action with Power Cross today ! Very impressive !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bruce a.
10/2019
5.0
great service generator fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$259

Jeff L.
10/2019
5.0
Very personable. Does what's expected and doesn't try to take advantage by expensive add-ons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shirley N.
09/2019
5.0
Keegan was the nicest repairman that I ve ever had at my home. He was thorough, respectful and knowledgeable. He educated me on the do s and don t s of taking care of generators. I highly recommend Power Cross.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12262 Post Oak Road, Hammond, LA 70403

http://www.powercross.us

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

generator service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

No, Power Cross does not offer free project estimates.
No, Power Cross does not offer eco-friendly accreditations.
No, Power Cross does not offer a senior discount.
No, Power Cross does not offer emergency services.
No, Power Cross does not offer warranties.

Contact information

12262 Post Oak Road, Hammond, LA 70403

http://www.powercross.us

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM