Power Cross

generator service

About us

At Power Cross, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality; regardless of how large or small the job.

Business highlights

20 years of trusted experience

Reviews

4.976 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 51-75 of 76 reviews

William K.
07/2018
5.0
Polite and professional service done timely and correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin A.
07/2018
5.0
A true service company. My generator was repaired when they said it would be and at a fair price. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kendall L.
06/2018
5.0
Technician was on time very knowledgeable answered all questions and did an overall fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vic N.
05/2018
5.0
Excellent service. Arrived at appointed time and was very competent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$289

Kevin D.
05/2018
3.0
Good work!

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
3.0

Yes, I recommend this pro

Gena B.
04/2018
5.0
He saved the day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin S.
03/2018
5.0
Very knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

Margo R.
03/2018
3.5
Overpriced misleading price quote

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0


Linda F.
12/2017
5.0
Great company, very professional!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Fred D.
11/2017
5.0
appears to an honest person to deal with. very respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hector G.
11/2017
5.0
Working with power cross was a very good experience. They did their work fast and efficiently. They taught me how to use my generator and how to maintain it. Very friendly and obviously very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

C. Greg E.
10/2017
4.0
.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Francis G.
09/2017
5.0
Honest, clean cut, respectful young man. (Son of the owner), a very unexpected surprise to have been dealt with just like you yourself would deal with someone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Garvin C.
09/2017
5.0
They went above and beyond by showing me some easy things that I could do to help keep my generator running smoothly. Obviously, they really care about their customers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Francis G.
09/2017
5.0
he not a "take the money and run" guy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shawn L.
09/2017
5.0
One of the only vendors I found that still work on portable generators. Very nice people and very customer oriented.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Robert P.
09/2017
5.0
Discussed what they found and what they did to correct the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen G.
09/2017
5.0
Power Cross drove from Hammond to Slidell the same day I requested service, and returned my generator the following day. It hadn't started in a good long while, so I was worried if it could even be repaired. Its running smooth now! With Hurricane Irma looming, I know this company is getting a lot of calls and I was so thankful they repaired and returned mine so quickly. Highly recommended and will recommend in the future. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$268

Mickey D.
08/2017
5.0
Arrived on time and very courteous. Very fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken F.
08/2017
5.0
Excellent customer-service and very reasonable with their prices .I will definitely be using power cross for all my generator needs .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rob S.
08/2017
5.0
One of the very best customer service experiences I have ever had. Keegan was amazing. One of the most polite young men I have ever met. Literally five minutes after I had filled out the HA form, he called me - on a Sunday - and walked me through my generator problem. He requested that I text him photos of the generator. He then called me back - still on Sunday - and explained all the issues. On Monday he called me again to confirm he had spoken with the manufacturer and had determined a game plan for addressing my generator's issues. We set up an appointment, which was yesterday. He showed up right on time (he had called to let me know he was on the way). He got right down to business and now my generator is as good as new. I could go on and on, but suffice to say, I am totally satisfied with the experience of working with Power Cross. They exceeded expectations on every level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$390

don j.
07/2017
5.0
Straight up tell it like it is.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chad F.
07/2017
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam P.
07/2017
5.0
Excellent Service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12262 Post Oak Road, Hammond, LA 70403

http://www.powercross.us

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

generator service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

No, Power Cross does not offer free project estimates.
No, Power Cross does not offer eco-friendly accreditations.
No, Power Cross does not offer a senior discount.
No, Power Cross does not offer emergency services.
No, Power Cross does not offer warranties.

Contact information

12262 Post Oak Road, Hammond, LA 70403

http://www.powercross.us

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM